Abstract: An information management system includes one or more client computing devices in communication with a storage manager and a secondary storage computing device. The storage manager manages the primary data of the one or more client computing devices and the secondary storage computing device manages secondary copies of the primary data of the one or more client computing devices. Each client computing device may be configured with a ransomware protection monitoring application that monitors for changes in their primary data. The ransomware protection monitoring application may input the changes detected in the primary data into a machine-learning classifier, where the classifier generates an output indicative of whether a client computing device has been affected by malware and/or ransomware. Using a virtual machine host, a virtual machine copy of an affected client computing device may be instantiated using a secondary copy of primary data of the affected client computing device.

Abstract: Techniques disclosed herein are well suited to restoring deduplicated backup data from cloud-based storage and from multi-node replicated files systems, and they also improve performance in more traditional data storage technologies. Pre-restore steps include analysis of deduplication indexes to identify data segments that are stored consecutively on storage media. Reading data in aggregate runs of consecutively stored data segments reduces interactions with storage media that hosts the deduplicated data and speeds up retrieval. Parallel reads from multiple storage devices in multi-node replicated file systems also speed up retrieval. An illustrative enhanced media agent pre-fetches data (stored in deduplicated form) in anticipation of read requests that are expected in the restore operation.

Abstract: Data recovery from a cyber-attack is expedited based on data storage management integration with cyber threat deception. A cyber threat detection and deception system analyzes a “deposit” placed by an attacker at a deception trap, identifies distinguishing attributes of the deposit, and determines which subset of real data assets may be at risk, preferably based on subnet/VLAN proximity to the attacker's deposit. By focusing immediate attention on the subset of at-risk assets, a data storage management system shortens the amount of time needed to identify safe copies and components and to prepare them for recovery. Storage operations involving the at-risk assets are suspended and users are not shown at-risk assets and cannot invoke recovery or copy operations for them. Without the focus on at-risk assets provided by the cyber threat detection and deception system, the data storage management system would take much longer to navigate its backup data stores.

Abstract: A system and method of deployment of malware detection traps by at least one processor may include performing a first interrogation of a first Network Asset (NA) of a specific NA family; determining, based on the interrogation, a value of one or more first NA property data elements of the first NA; obtaining one or more second NA property data elements corresponding to the specific NA family; integrating the one or more first NA property data elements and the one or more second NA property data elements to generate a template data element, corresponding to the specific NA family; producing, from the template data element, a malware detection trap module; and deploying, on one or more computing devices of a computer network, one or more instantiations of the malware detection trap module as decoys of the first NA.

Abstract: The present inventors devised techniques and technologies that streamline the protection of data stored on shared file storage e.g., on file servers, network-attached storage (NAS), share drives, network shares, etc., in a data storage management system. Some embodiments feature a proxy-less backup configuration in which backup services hosts are assigned to perform a secondary copy job, at job runtime, based on host attributes relative to the data source. Some embodiments are configured to, at job runtime, automatically resolve data paths to the source data, and automatically mount the data paths, rather than requiring data paths to be expressly pre-administered on all possible candidate backup machines. Some embodiments automatically protect data from shared file storage that was not expressly given a backup plan (“undefined” data) by applying default preferences for protecting undefined data.

Abstract: Systems and processes disclosed herein perform an automatic remediation process. The automatic remediation process may be a log-based remediation process. Systems disclosed herein may obtain log files from an information management system and determine the occurrence of errors at the information management system based on error codes included in the logs. Further, the systems may access a knowledgebase to determine whether solutions for the errors have been previously generated. The solutions may include patches or hotfixes that can be applied to the information management system without removing user-access or stopping execution of the information management system. The systems may automatically update the information management system to address the errors. Alternatively, or in addition, the systems may alert a user, such as an administrator, of the existence of a solution to the error, and whether the solution may be applied without interrupting service or access to the information management system.

Abstract: An improved information management system that implements a staging area or cache to temporarily store primary data in a native format before the primary data is converted into secondary copies in a secondary format is described herein. For example, the improved information management system can include various media agents that each include one or more high speed drives. When a client computing device provides primary data for conversion into secondary copies, the primary data can initially be stored in the native format in the high speed drive(s). If the client computing device then submits a request for the primary data, the media agent can simply retrieve the primary data from the high speed drive(s) and transmit the primary data to the client computing device. Because the primary data is already in the native format, no conversion operations are performed by the media agent, thereby reducing the restore delay.

Abstract: A method and system for communicating with IoT devices to gather information related to device operation or performance is disclosed. The system makes a copy of at least a portion of the device's non-volatile memory and/or receives IoT device data (e.g., sensor data and/or log files etc.) from an IoT device. The system determines which log files and/or sensor data, for example, the IoT device created. After gathering this information, the system stores the information, or may send it to a storage destination for further analysis. The information may also be placed into secondary storage to comply with regulatory, insurance, or legal purposes.

Abstract: Techniques are disclosed relating to providing fast access to restored data in a cloud storage environment. A computing system stores multiple sets of incremental backup data that reflect changes in data being backed up between backup intervals and metadata that indicates which set of incremental backup data stores a given object. The computing system generates an endpoint for a requesting computing system, where the endpoint supports requests for restored backup data and data responses. In response to a request from the requesting computing system via the endpoint, the computing system queries the metadata based on the request and stores metadata retrieved from the query in a key/value store using object identification information as key data and the retrieved metadata as value data. The computing system provides requested data according to a lazy loading technique, including providing requested data via the endpoint based on the metadata in the key/value store.

Abstract: A data storage environment can include one or more virtual machines instantiated on a host computing device. Based on physical location data of the one or more virtual machines received from the host computing device, a storage manager can control the performance of a secondary copy operation on one or more storage units that store virtual machine data associated with the one or more virtual machines and/or the performance of a secondary copy operation on the one or more virtual machines.

Abstract: The disclosed approach works without the individualized credentials of failed machines when setting up recovery VMs in a cloud computing environment. Each recovery VMs is customized to properly correspond to the system state of its failed counterpart. An illustrative data storage management system recovers backup data and system states collected from the counterpart computing devices, custom-configures recovery VMs in the cloud computing environment, and injects the desired drivers into each recovery VM during an enhanced bare-metal restore process. The enhanced bare-metal restore process works without the failed computer's credentials. The system also restores the backed up data to recovery volumes attached to the recovery VMs. The present approach is both scalable and secure.

Abstract: Virtual machine (VM) proliferation may be reduced through the use of Virtual Server Agents (VSAs) assigned to a group of VM hosts that may determine the availability of a VM to perform a task. Tasks may be assigned to existing VMs instead of creating a new VM to perform the task. Furthermore, a VSA coordinator may determine a grouping of VMs or VM hosts based on one or more factors associated with the VMs or the VM hosts, such as VM type or geographical location of the VM hosts. The VSA coordinator may also assign one or more VSAs to facilitate managing the group of VM hosts. In some embodiments, the VSA coordinators may facilitate load balancing of VSAs during operation, such as during a backup operation, a restore operation, or any other operation between a primary storage system and a secondary storage system.

Abstract: Backup data is leveraged to determine whether primary data has been encrypted by malware. The disclosed approach does not rely on recognizing particular malware instances or malware provenance, and thus can be applied to any body of data. Even a novel and previously unknown malware attack can be detected in this way. An illustrative data storage management system analyzes secondary copies it created over time, applies a multi-factor analysis to data recovered from the secondary copies and, based on the analysis, infers whether the primary data from which the secondary copies were created may be encrypted. The present approach uses successive versions of backup copies to find indicia of malware encryption, rather than trying to trace or identify the malware itself. Indicia of entropy correlate highly with encryption, such as encryption performed by malware attacks. Conversely, indicia of similarity correlate highly with lack of encryption of successive versions of documents.

Abstract: In a running distributed data storage system that actively processes I/Os, metadata nodes are commissioned and decommissioned without taking down the storage system and without introducing interruptions to metadata or payload data I/O. The inflow of reads and writes continues without interruption even while new metadata nodes are in the process of being added and/or removed and the strong consistency of the system is guaranteed. Commissioning and decommissioning nodes within the running system enables streamlined replacement of permanently failed nodes and advantageously enables the system to adapt elastically to workload changes. An illustrative distributed barrier logic (the “view change barrier”) controls a multi-state process that controls a coordinated step-wise progression of the metadata nodes from an old view to a new normal. Rules for I/O handling govern each state until the state machine loop has been traversed and the system reaches its new normal.

Abstract: A native cloud-based VM in a cloud computing environment of choice is live-mounted without requiring nesting techniques. All operating system data needed to live-mount the VM is accessed over ISCSI. The disclosed technology: supports both Windows and Unix-like (e.g., Linux) operating systems; handles any number of partitions of the root file system without repeated mounting, exporting, and unmounting; and uses only internet protocols (e.g., HTTP, (SCSI) to live-mount the VM. The live-mounted VM gains access to a variety of secondary copies, e.g., made with file-level techniques or with block-level techniques, made within or outside the public cloud computing environment, made from other VMs having the same or a different hypervisor than the public cloud computing environment, and/or made from non-virtualized sources. Access to snapshots as a data source for the live-mounted VM is also disclosed. Thus, a streamlined and source-agnostic technology is disclosed for live-mounting VMs in a public cloud.

Abstract: An illustrative media agent (MA) in a data storage management system instructs a NAS file server (filer) to restore an MA-created synthesized-copy instead of larger filer-created backup copies. The synthesized-copy is designed only for the particular files to be restored and mimics, and is typically much smaller than, a filer-created backup copy. The synthesized-copy is fed to the filer on restore as a “restore data image.” When receiving a restore request for certain backed-up data files, the MA synthesizes the synthesized-copy on the fly. The MA generates a header mimicking a filer-created backup header; extracts files from filer-created backup copies arranging them within the synthesized-copy as if in filer-created backups; and instructs filer to perform a full-volume restore from the synthesized-copy. The MA serves the synthesized-copy piecemeal as available, rather than waiting to synthesize the entire synthesized-copy. The synthesized-copy is not stored at the MA.

Abstract: A cloud-based data protection service is disclosed. In an embodiment, the data protection service may support backup of data sets from one or more sites associated with one or more organizations. In an embodiment, deduplication of backup data across multiple sites of an organization and/or multiple sites associated with different organizations may be supported. In an embodiment, backup data may be post-processed in the cloud to insert fingerprints corresponding to data blocks that did not change since a previous backup was performed, to scan the backup for security threats such as viruses, other malware, personally identifiable information, etc. In an embodiment, restore may be supported from the cloud, where restore blocks may be larger than backup data blocks. In another embodiment, restore may be based on blocks that have changed since the most recent backup (or a user-selected backup).

Abstract: An illustrative data storage management system uses a control layer that controls information content presented to users and ensures information privacy between diverse tenants and/or resellers who share the system. The system populates a relationship database as transactions roll in (intake processing), and uses information in the relationship database later when processing responses (output processing). The relationship database comprises associations between e.g., a company ID and any number of entities that were created by or on behalf of the company or that are related to the company's service in the system. The control layer parses raw results that are responsive to requests for information and prevents others' information from being included in the responsive message(s). The techniques disclosed herein are not limited to shared systems managed by service providers, and may be implemented in fully owned and operated systems to add security and privacy among diverse users and/or departments.

Abstract: Certain embodiments disclosed herein reduce or eliminate a communication bottleneck at the storage manager by reducing communication with the storage manager while maintaining functionality of an information management system. In some implementations, a client obtains information for enabling a secondary storage job (e.g., a backup or restore) from a storage manager and stores the information (which may be referred to as job metadata) in a local cache. The client may then reuse the job metadata for multiple storage jobs reducing the frequency of communication with the storage manager. When a configuration of the information management system changes, or the availability of resources changes, the storage manager can push updates to the job metadata to the clients. Further, a client can periodically request updated job metadata from the storage manager ensuring that the client does not rely on out-of-date job metadata.

Abstract: A client computing device includes an entropy driver and a volume driver for protecting the client computing device against potential ransomware. The entropy driver is configured to determine one or more entropy values for a file in response to a determination that the file has been modified or changed. The determined entropy value may then be compared with a known entropy value for a filetype of the changed or modified file. Where the known entropy value and the determined entropy value differ, the volume driver may engage one or more protection operations to secure the client computing device from further corruption and/or modifications by potential ransomware and/or malware. The protection operations may include revoking and/or restricting one or more permissions on one or more storage volumes of the client computing device and backing up one or more files of the client computing device to secondary storage.