Patents Assigned to Cordial Experience, Inc.
  • Patent number: 11456980
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 9, 2021
    Date of Patent: September 27, 2022
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Patent number: 10972412
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 3, 2020
    Date of Patent: April 6, 2021
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Patent number: 10623349
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 4, 2019
    Date of Patent: April 14, 2020
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Patent number: 10225217
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: August 31, 2016
    Date of Patent: March 5, 2019
    Assignee: Cordial Experience, Inc.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith