Patents Assigned to Cox Communications
-
Publication number: 20230325759Abstract: This disclosure describes systems, methods, and devices related to providing real-time response strategies in a supply chain. A system may be configured to obtain first sensor data collected from a first tracking device associated with a first asset, determine a first set of external data associated with the first asset, determine, based at least in part on the first sensor data and the first set of external data, a probability of failure and a mode of failure, and responsive to a determination that the probability of failure exceeds a failure threshold: determine a mitigation for the mode of failure that is available based at least in part on the first sensor data and the first set of external data, determine one or more real-world actions corresponding to the mitigation that, if performed, remediate the mode of failure, and cause the one or more real-world actions to be performed.Type: ApplicationFiled: April 8, 2022Publication date: October 12, 2023Applicant: Cox Communications, Inc.Inventors: David Lee, Jacob Mapel, Hunter Shinn, Zach Ritter, Alexis Cohen, Amanda Marotti, Barbara Hernandez
-
Publication number: 20230281636Abstract: Disclosed are systems and methods for generating customer experience scores. An example method may include determining, via a processor, a first event impacting one or more users on a network. The example method may also include determining, via the processor, a first time period during which the first event occurs. The example method may also include determining, via the processor, a first number of interactions that occurred during the first time period between the one or more users and a network service provider. The example method may also include determining, via the processor and using a correlation model, a first relationship between the first event and the first number of interactions during the first time period. The example method may also include determining, via the processor, a second event impacting a first user.Type: ApplicationFiled: March 7, 2022Publication date: September 7, 2023Applicant: Cox Communications, Inc.Inventors: Brad Pfaff, London Lamb, Ryan Carroll, Damon Hansen, Bryana Benson, Brian Stublen, Brandy Riherd, Ben Vijayakumar, Kieran Ram, Christian Welin
-
Patent number: 11743515Abstract: Substituting video on demand (VOD) content items for video content recorded onto a digital video recorder (DVR) or selected to be recorded onto a DVR is provided. Oftentimes, there is overlap between content that a user has recorded on his DVR or is selecting to record onto his DVR and video content that is available in a VOD library. When a user selects to record video content, selects to play recorded content, when a storage space reaches a predetermined capacity, or according to a predetermined time interval, a query may be performed to search for VOD content items that match recorded content or content selected to be recorded. If a match is found, the VOD content item may be substituted for the DVR recording. When a user selects to playback the content, the content may be streamed from the VOD library. Advertising may also be inserted.Type: GrantFiled: June 26, 2013Date of Patent: August 29, 2023Assignee: Cox Communications, Inc.Inventors: Douglas D. Gravino, Mark Matthew Gathen
-
Publication number: 20230267774Abstract: Systems and methods are disclosed for sending vehicle information and health data over a wireless network. An example method may include receiving, from an on-board diagnostic (OBD) device associated with a vehicle and over a LoRaWAN network, a first message including first data, wherein the first data is a first category of data received by the OBD device from the vehicle. The example method may also include receiving, from the OBD device and over the LoRaWAN network, a second message including second data, wherein the second data is a second category of data received by the OBD device from the vehicle.Type: ApplicationFiled: February 21, 2022Publication date: August 24, 2023Applicant: Cox Communications, Inc.Inventors: Peyton Riley, Matt Shorts, Spencer Fowler, Oluwafemi Adeyemi, Mark Barton, Barak Weinisman, Altan Stalker
-
Patent number: 11736781Abstract: Aspects of the present disclosure reduce visual artifacts and provide robust video signals to end-user equipment. According to an aspect, a system includes a splice point controller that analyzes video to detect and compensate for content boundary misalignments. The splice point controller can process video streams by analyzing splice point parameters and/or dynamically updating adjustment values associated with splice points to ensure appropriate transitions from primary content to secondary or alternate content. After determining an adjustment value for a splice point, the splice point controller can provide splice point adjustment feedback to a signal processing engine and/or to a secondary content source as part of synchronizing outputs of a transcoder farm and/or the secondary content source. For example, the splice point controller can operate to align a splice point adjustment value associated with an SCTE-35 descriptor with an actual live splice point time that is included with a live broadcast.Type: GrantFiled: April 18, 2022Date of Patent: August 22, 2023Assignee: Cox Communications, Inc.Inventors: Ray Killick, Jayasri Devalapalli, Muhammad Asif Raza, Ramkumar Krishnan
-
Patent number: 11711298Abstract: The present disclosure relates to multi-MAC controllers and single PHY systems and methods. An example method may include receiving, at a remote PHY device and from a first MAC device located at a headend of a network, a first data packet, including a first identifier. The example method may also include determining, by the remote PHY device and using the first identifier included in the first data packet, a first output of the PHY device onto which to transmit the first data packet, the first output including a first group of customer devices. The example method may also include receiving, at the remote PHY device and from a second MAC device located at the headend, a second data packet, including a second identifier. The example method may also include determining, by the remote PHY device and using the second identifier included in the second data packet, a second output of the PHY device onto which to transmit the second data packet, the second output including a second group of customer devices.Type: GrantFiled: October 21, 2020Date of Patent: July 25, 2023Assignee: Cox Communications, Inc.Inventor: Jeff Finkelstein
-
Publication number: 20230142570Abstract: Disclosed are systems and methods for priority emergency messages over Wi-Fi. Particularly, the systems and methods may relate to an emergency message prioritization feature that may be used in association with Wi-Fi networks (for example, based on the 802.11 wireless standard). The feature may allow a station (STA) to request for such prioritization from an access point (AP) to allow the STA to receive priority in message transmission/receipt during emergency situations.Type: ApplicationFiled: November 3, 2022Publication date: May 11, 2023Applicant: Cox Communications, Inc.Inventor: Carol Jeanette Ansley
-
Patent number: 11616591Abstract: This disclosure describes C and L band optical communications module link extender, and related systems and methods. An example method may include receiving, by a dense wave division multiplexer (DWDM) at a headend, one or more optical data signals over a C band and an L band. The example method may also include combining the one or more optical data signals. The example method may also include outputting a second signal to a first WDM at the headend. The example method may also include separating, by the first WDM, the second signal into a C band signal and an L band signal. The example method may also include outputting the C band signal to a first amplifier at the headend and the L band signal to a second amplifier at the headend. The example method may also include amplifying, by the first amplifier, the C band signal. The example method may also include outputting an amplified C band signal to a coexistence filter.Type: GrantFiled: September 15, 2021Date of Patent: March 28, 2023Assignee: Cox Communications, Inc.Inventor: Harjinder S. Ghuman
-
Patent number: 11611467Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving a first indication of a first cable system outage. The method may include identifying a start time associated with the first cable system outage, and determining, based on the start time, a time period during which to refrain from generating a service ticket indicative of the first cable system outage. The method may include determining that the first cable system outage has not ended at an end time of the time period, and receiving a second indication of a second cable system outage. The method may include determining that the second cable system outage begins during the time period and has not ended at the end time. The method may include generating and sending a service ticket indicative of the first cable system outage and the second cable system outage.Type: GrantFiled: August 5, 2022Date of Patent: March 21, 2023Assignee: Cox Communications, Inc.Inventors: Drew Milley, Tuba Aktaran-Kalayci, Brad Pfaff, Brian Stublen, Shane Yates, Will Gao, Christian Welin
-
Patent number: 11601288Abstract: A secure connection to a router web UI is provided. In one implementation, responsive to a client request to securely connect to a router web server (RWS), the RWS generates and sends a certificate signing request (CSR) to a remote-security certificate server (R-SCS). Upon validation of the RWS, the R-SCS signs and transmits a router web UI certificate (RWUIC) to the RWS to present to the client. In another implementation, the router includes a local-SCS (L-SCS) that periodically obtains a short-lived intermediate certification authority (ICA) certificate from the R-SCS. Responsive to a client request for secure access to the RWS, the RWS generates and sends a CSR to the L-SCS for the RWUIC. The L-SCS signs the RWUIC and passes the ICA certificate and RWUIC to the RWS, which presents the certificate(s) to the client. Upon validation of the certificate(s), a secure channel between the client and RWS is established.Type: GrantFiled: August 21, 2019Date of Patent: March 7, 2023Assignee: Cox Communications, Inc.Inventors: Kinney Chapman Bacon, David Adam Taylor
-
Publication number: 20230067617Abstract: Systems and methods are disclosed for detecting the location of objects using a network of internet of things (IoT) sensors (“tracking devices”). The tracking devices may be capable of determining location information (for example, through GPS signals) and may communicate this information to a central server. However, in some cases, a tracking device may be unable to communicate with the central server using a long-range communication network. The tracking device may also be unable to ascertain its own location. In such situations, other tracking devices may communicate with the tracking device over short-range signals, determine the location of the tracking device, and relay this information to the central server.Type: ApplicationFiled: August 25, 2022Publication date: March 2, 2023Applicant: Cox Communications, Inc.Inventor: Peyton Riley
-
Publication number: 20230060411Abstract: Systems and methods are disclosed for tank level monitoring. To perform monitoring of fuel levels of fuel tanks, tank level monitor devices may be affixed to the fuel tanks. The tank level monitors may be used to provide data relating to the fuel tanks to a remote location (such as a mobile device application). A predictive algorithm may also be implemented to more effectively schedule refueling events for various fuel tanks.Type: ApplicationFiled: September 2, 2022Publication date: March 2, 2023Applicant: Cox Communications, Inc.Inventors: Ilan Gluck, Peyton Riley, Altan Stalker, Kavita Parihar, Lauren Douglas, John Kiernan, Eric Lescourret, Matt Shorts
-
Patent number: 11575968Abstract: Information about and access to available third party content are provided via a primary service provider programming guide. A primary service provider may allow its customers/subscribers to access third party content through the systems of the primary service provider upon selection of a given third party content item from the primary service provider programming guide. The third party content may be provided as a full screen overlay over content presently being displayed and viewed from the primary service provider, or the third party content may be provided via a picture-in-picture inset either on the full screen or inside the displayed programming guide. Third party content offered via the primary service provider programming guide may be based on a recommendation of content in view of preferences and profile information for the customer/subscriber.Type: GrantFiled: March 15, 2013Date of Patent: February 7, 2023Assignee: Cox Communications, Inc.Inventors: Len Barlik, Yousef Wasef Nijim, Jay Paul Langa, James Alan Strothmann
-
Publication number: 20230032163Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving, by a cloud-based system, a first indication of a first cable system outage; instantiating, by the cloud-based system, a first computing instance associated with generating event data indicative of the first cable system outage; instantiating, by the cloud-based system, a second computing instance associated with a machine learning model; generating, by the cloud-based system, using the event data as inputs to the machine learning model, a score indicative of a probability that the first cable system outage is repairable by a technician; and refrain from sending, by the cloud-based system, based on a comparison of the score to a score threshold, the event data to a first system associated with repairing the first cable system outage.Type: ApplicationFiled: July 29, 2021Publication date: February 2, 2023Applicant: Cox Communications, Inc.Inventors: Amrit Shaswat, Brian Stublin, Sarah Lau, Brad Demerich
-
Patent number: 11558672Abstract: A virtual communication bus for sharing information between applications is provided. When a user accesses media content on a television or content via an application on a virtual communication bus, data associated with the media content or the application content may be stored in a communal memory in a standard format, and may be accessed by one or more other applications on the virtual communication bus. The data may include data associated with interactions between the user and an application and interaction between applications. The data may be utilized to determine relevant information to provide the user. When a user accesses another application (on a same or another device), information determined to be relevant to the user may be provided. Data may be stored and shared between applications on the virtual communication bus.Type: GrantFiled: November 19, 2012Date of Patent: January 17, 2023Assignee: Cox Communications, Inc.Inventors: Daniel Clasen, Lior Koren, Franco Morales, Carson Banov, Shubh Singhi, Joshua Edward Fierstein
-
Publication number: 20230010898Abstract: This disclosure describes systems, methods, and devices related to coordinating the exchange of information relating to the delivery of assets (e.g., packages, freight, supplies, parts, materials, raw goods, inventory, tools, and equipment) in a supply chain or inventor management context. A status token may be provided to an unauthorized user, wherein the status token is initialized in an invalid state. Attempts to query status information while the status token may be denied and/or convey no information regarding the status of the asset. If an adverse condition occurred during a designated time period, status information for the asset may be provided.Type: ApplicationFiled: July 12, 2021Publication date: January 12, 2023Applicant: Cox Communications, Inc.Inventors: David Lee, Jacob Mapel, Hunter Shinn, Zach Ritter, Alexis Cohen
-
Patent number: 11546198Abstract: The present disclosure relates to multi-MAC controller and single PHY systems and methods. An example method may include transmitting, via a first device in a Data Over Cable Service Interface Specification (DOCSIS) network, a first block of data within a first time slot and at a first power level, the first power level being based on an attenuation of a first network tap device associated with the first device. The example method may also include transmitting, via a second device in the DOCSIS network, a second block of data within the first time slot and at a second power level, the second power level being based on an attenuation of a second network tap device associated with the second device, the first power level being different than the second power level.Type: GrantFiled: January 26, 2021Date of Patent: January 3, 2023Assignee: Cox Communications, Inc.Inventor: Jeff Finkelstein
-
Publication number: 20220413993Abstract: This disclosure describes systems, methods, and devices related to anomaly detection of CPE firmware revisions. A method may include collecting metrics data for a plurality of customer-provided equipment (CPE) models over a window of time; training a first autoencoder for a first CPE model of the plurality of CPE models using at least a portion of the metrics data to detect anomalies within a plurality of firmware versions of the first CPE model; identifying, using the first autoencoder, that a first firmware version of the plurality of firmware versions is anomalous across a first time series; and storing data indicating that the first firmware version of the plurality of firmware versions is anomalous across the first time series. Metrics data may include one or more of interactive voice response (IVR) session data; calls handled data; and truck schedule data.Type: ApplicationFiled: June 29, 2021Publication date: December 29, 2022Applicant: Cox Communications, Inc.Inventors: Serge Farinas, Taewoon Kong, Bradley Demerich
-
Patent number: 11523193Abstract: This disclosure describes, among other things, an Optical Communications Module Link Extender (OCML) including embedded Ethernet and PON amplification rather than relying on a separate amplification module for Ethernet and/or PON signals transmitted through the OCML. Providing an OCML that is able to provide the appropriate amplification to transmit both Ethernet and PON signals may be accomplished by using one or more Raman pumps on the signals transmitted in the upstream direction through the OCML (for example, upstream from one or more customer devices to one or more OLTs for PON signals. This OCML configuration may allow for a more cost-effective and efficient system with a smaller footprint than a system that relies on external amplification modules to transmit Ethernet or PON signals.Type: GrantFiled: June 10, 2021Date of Patent: December 6, 2022Assignee: Cox Communications, Inc.Inventor: Harjinder S. Ghuman
-
Publication number: 20220376969Abstract: This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving a first indication of a first cable system outage. The method may include identifying a start time associated with the first cable system outage, and determining, based on the start time, a time period during which to refrain from generating a service ticket indicative of the first cable system outage. The method may include determining that the first cable system outage has not ended at an end time of the time period, and receiving a second indication of a second cable system outage. The method may include determining that the second cable system outage begins during the time period and has not ended at the end time. The method may include generating and sending a service ticket indicative of the first cable system outage and the second cable system outage.Type: ApplicationFiled: August 5, 2022Publication date: November 24, 2022Applicant: Cox Communications, Inc.Inventors: Drew Milley, Tuba Aktaran-Kalayci, Brad Pfaff, Brian Stublen, Shane Yates, Will Gao, Christian Welin