Abstract: In order to simplify and facilitate tasks pertaining to orders from customers and to improve customer satisfaction, the present invention includes a main system and a shop system, the shop system including a shop terminal, a kitchen terminal and the like, and various terminals having various functions. The terminals of the shop system can receive orders directly transmitted from terminals of the shop and from other terminals. Further, customers can provide goods to other customers visiting the shop without directly visiting the shop. Further, the shop system allows payment via various settlement means.