Abstract: A system for assisted device recovery is provided. The system includes a CMTS connected to a cable modem over a network. The system also includes database including a plurality of cable modem fingerprints and associated recovery actions and an assisted device recovery module. The assisted device recovery module includes one or more processors and a memory. The assisted device recovery module also includes a cable modem identifier configured to identify the make and model of the cable modem using a fingerprint, wherein the fingerprint includes a hardware version and a software version of the cable modem, a recovery determiner configured to query the database with the cable modem fingerprint and determine an associated recovery action, and a recovery performer configured to perform the associated recovery action on the cable modem.

Abstract: Systems and methods are provided for adaptive control of scanning by a communications device, such as a mobile handset, for an available communication network based on a status of the communications device, user behavior, and signal status. A new time interval used for scanning for communications networks and access points is calculated responsive to a detected change in condition.

Abstract: In a video delivery context, collection and analysis of viewing data can provide insight into viewer interaction with video and the Internet. The viewing data can be transmitted in a controlled manner to a data repository. The system can selectively target specific viewers/households to obtain viewing data, which can be combined with demographics, anonymized, and encrypted. Embodiments enable precision selection of media opportunities, by determining detailed characteristics associated with broadcasts including movement of audiences and specific viewer behavior, such as visits to websites on the Internet. The effective yield of broadcasts, including promotional spots and advertisements, can be determined and predicted based on concrete data at a level of detail down to individual viewers. Accordingly, embodiments enable improvement of the effectiveness and return on investment for programming, promotional spots, and advertisements.

Abstract: In an embodiment, a computer-implemented method for optimizing service quality for a line of sight (LOS) radio service is provided. The method includes identifying an antenna on a rooftop and determining a transmitter to provide LOS radio service to the antenna. A residential units data set for the service area is created. In an embodiment, the residential units data set is based on a light detection and ranging (LIDAR) data set. The residential units data set is accessed and a cross section analysis of a line of sight from the transmitter with the rooftop data is conducted to identify regions that have line of sight. A service quality ranking is generated based on the level of visibility between the residential unit and the transmitter for each of the identified regions on the rooftop. A region is selected for antenna placement that has the highest service quality ranking.

Abstract: Disclosed herein are system, method, and computer program product embodiments for an access gateway control function server to convert between network-based call signaling messages and session initiation protocol messages. An embodiment operates by receiving in a first access gateway control function server, a first session initiation protocol (SIP) message sent from a first device and converting the SIP message in the first access gateway control function server to a first network-based call signaling (NCS) message to be received by a second device.

Abstract: In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

Abstract: Methods and systems for delivering a segmented content item from a server to a first and second device are provided. A first key is used to encrypt the segmented content item into a first plurality of encrypted segments and a second key is used to encrypt the segmented content item into a second plurality of encrypted segments. The first and second keys are different. The first plurality of encrypted segments is delivered to the first device, and the second plurality of encrypted segments is delivered to the second device.

Abstract: A cable provider could offer a promotional feature, such as live pause of video, above and beyond a tier of service to which the customer subscribes, limiting the feature to being activated only upon occurrence of one or more events. In a network video delivery context, a set-top box plays live video, including an ability to pause live video upon the occurrence of an event. The system can detect an event, including an event unrelated to video, and prompt a user to pause. The system can include configuration settings enabling, for example, detection of various events, prompting the user to pause live video, and/or automatically pausing the live video. The system enables the user to play a time-shifted video corresponding to resuming the paused video playback. The system can include a Digital Video Recorder (DVR) local to the user, to facilitate the time-shifted video.

Abstract: System, method, and computer program product embodiments are disclosed for integrated diagnosis and debugging of content distribution systems. A system includes a networking module that receives, from a central server system, instructions for running network diagnostics on a cable headend. A diagnostics environment module is configured to perform diagnostic operations based on the received instructions. The networking module transmits results of the diagnostic operations to the central server system.

Abstract: Methods and systems to detect topographic fraud are provided herein. The system includes a processor; and a memory in communication with the processor, the memory for storing a plurality of instructions for directing the processor to determine a current geographic location for a device based on polling data, determine a geographic radius within which the device is to be operated, and determine whether the device's current geographic location is outside of the geographic radius.

Abstract: An automatic overshoot control system and method can enable a user to more easily terminate a trick mode (e.g., fast forward or rewind) at an intended point in program material. For example, after a trick mode, a user can initiate display of audio or video at a particular intended point in the program material while minimizing a need to manually adjust. The system determines an offset and tracks a preview position within the program material displayed as a trick mode preview incorporating the offset. The system also tracks an actual position within the program material based on the preview position and offset. The actual position corresponds to a predicted location that the user desires upon terminating the preview trick mode. When the preview trick mode is terminated, normal playback of the program material is resumed at the actual location corresponding to the user's intended location in the program material.

Abstract: Systems and methods are provided for adaptive control of scanning by a communications device, such as a mobile handset, for an available communication network based on a status of the communications device, user behavior, and signal status. A new time interval used for scanning for communications networks and access points is calculated responsive to a detected change in condition.

Abstract: A system, method, and computer program product are provided for the display of a multi-screen virtual billboard. The virtual billboard utilizes individual mobile devices as portions of a display screen (e.g., as individual pixels or groups of pixels). Each mobile device is configured to display a portion of the virtual billboard corresponding to a location of the mobile device. The mobile devices forming the virtual billboard are triggered in order to display a graphic or other visual information in synchronization with the other mobile devices.

Abstract: A social networking system enables cable television viewers to watch television programs as a virtual group, each watching within his/her own home, while simultaneously communicating with one another, for example, via voice and/or video chat. The system enables a viewer to find friends, or other like-minded viewers not acquainted with the viewer, for virtual communal viewing parties. The system can enable participants in a viewing party to synchronize viewing sessions enabling each participant to share in a common viewing experience. The system can also enable a system operator to recognize communal viewing groups and enable more effective advertisement targeting.

Abstract: Methods and systems for multimedia messaging service (MMS) authentication over IP networks are disclosed. An access identifier records message corresponding to a user by a multimedia messaging service center (MMSC) forwarded by a server is received. Data from the access identifier records message including a mobile directory number, a framed IP address, access network information and a session ID is extracted and stored in a cache accessible to the MMSC. Network IP authentication is executed to determine that the user has a valid IP address. Client IP authentication of the user is executed to determine that the valid IP address is stored in the cache. A correspondence between the valid IP address and a mobile directory number of the user is determined. The user is authenticated for MMS over the IP network based on the correspondence.

Abstract: A heterogeneous parallel processing system that includes a computer cluster system and a device cluster system is provided. The computer cluster system includes a computer cluster node that includes at least one cluster node processor. The device cluster system includes a cluster device that includes a cluster device processor, and is substantially different from the computer cluster nodes. The system includes a heterogeneous cluster node that includes a computer cluster node from the computer cluster system and a cluster device from the device cluster system. The heterogeneous cluster node includes a runtime environment module for transmitting data between the computer cluster node and the cluster device in the heterogeneous cluster node, such that at least one process executing on the device cluster system is transparent in its operation to a plurality of processes executing in the computer cluster system.

Abstract: Methods and systems for providing a service are provided. A request is received to provide the service to a device. A location of the device, or a network interface through which the device is coupled, is determined. Finally, the delivery of the service is authorized based on the determined location of the device, or the determined network interface.

Abstract: A duration of time a communications device is connected to a first network is monitored. A signal of a second network is detected. Next, it is determined whether a predetermined amount of time has elapsed such that the communications device makes efficient use of the first network, and in response to a determination that the predetermined amount of time has elapsed, a connection of the communications device to the second network is initiated.

Abstract: Methods and systems for linking a service provider account with patient care information are disclosed. A patient's account information is received. A service account for the patient is identified, and an association between a patient's care record and the service account is stored. Care information for the patient is received and transmitted to a device associated with the patient's service account.

Abstract: Systems and methods for providing users with a real time or near-real time indications of media channels or programs that are currently receiving the most usage or consumption within a defined population of users are disclosed. In an embodiment, a method receives media usage data for currently airing media while the media is being aired and creates an ordered list of media channels or programs for presentation, based at least in part on the media usage data. The method then presents the ordered list of media channels or programs while the media is being aired. In an embodiment, a system further provides the ability to easily select and tune one of the indicated channels or programs in an interactive interface. In an embodiment, the selected media channels or programs are sold on demand or as part of a service upgrade if they are not included in a user's current subscription.