Patents Assigned to DATA CAPABLE, INC.
  • Automated customer engagement and issue location, prediction, and response through utilization of public and private data sources
    Patent number: 10140642
    Abstract: An automated method of customer engagement and issue location, prediction, and response that utilizes disparate data sources including social media, weather, news, real estate information, customer account information, and/or asset information to locate and categorize issues, to predict the occurrence of such issues, and to determine/automate operational and customer-related responses to such issues.
    Type: Grant
    Filed: July 25, 2016
    Date of Patent: November 27, 2018
    Assignee: DATA CAPABLE, INC.
    Inventors: Peter Michael DiSalvo, Ryan Joseph Zaczynski