Abstract: Methods and apparatus are disclosed for providing a centralized customer order processing system. A customer order entry may be received by a central server. The customer order entry may be routed to a local store server at an identified store location. Upon arrival at the identified store location, a mobile device of the customer may detect a proximity signal located at the identified store location, and a mobile application may be invoked on the mobile device. An order activation signal may be transmitted to a server, the order activation signal indicating customer arrival at the identified store location. The customer order entry may be activated at the local store server. The customer may arrive at the identified store location and pick up their order. Methods and apparatus are also disclosed for implementing the centralized customer order processing system on a mobile device.
Type:
Grant
Filed:
August 9, 2018
Date of Patent:
August 10, 2021
Assignee:
DD IP HOLDER LLC
Inventors:
John L. Clare, Santhosh Kumar Gopinath, Praneeth Reddy Veerepalli
Abstract: Methods and apparatus are disclosed for providing a centralized customer order processing system. A customer order entry may be received by a central server. The customer order entry may be routed to a local store server at an identified store location. Upon arrival at the identified store location, a mobile device of the customer may detect a proximity signal located at the identified store location, and a mobile application may be invoked on the mobile device. An order activation signal may be transmitted to a server, the order activation signal indicating customer arrival at the identified store location. The customer order entry may be activated at the local store server. The customer may arrive at the identified store location and pick up their order. Methods and apparatus are also disclosed for implementing the centralized customer order processing system on a mobile device.
Type:
Grant
Filed:
October 15, 2013
Date of Patent:
September 18, 2018
Assignee:
DD IP Holder LLC
Inventors:
John L. Clare, Santhosh Kumar Gopinath, Praneeth Reddy Veerepalli