Patents Assigned to DELL PRODUCT
  • Patent number: 10491465
    Abstract: A device management system that receives a first service request message for a remote device node, the request including an address identifier and a connection profile identifier. The system retrieves from a database protocol configuration information associated with the service request. The system connects to the remote device using the protocol configuration information and iterates through device packs and identifies a device type and support for in-band and out-of band application protocols for the remote device. The system retrieves and stores the retrieved device type and in-band and out-of band application protocols. The system further receives a second service request message that includes a device identifier of the remote device and iteratively connect to the remote device associated with the device identifier using each of the in-band and out-of band application protocols and retrieves an inventory of management operations associated with each application protocol.
    Type: Grant
    Filed: May 12, 2017
    Date of Patent: November 26, 2019
    Assignee: DELL PRODUCTS L.P.
    Inventors: Vijayasimha Reddy Naga, Prakash Nara, Sudhir Vittal Shetty, Kathleen A. Hattaway, III, Dahir Nur Herzi, Madhav Karri, Venkata Bala Koteswararao Donepudi
  • Patent number: 10488906
    Abstract: A power storage adapter may use a method for power delivery based on temperature and other factors. In particular, when electrical power is being supplied to a portable information handling system, a temperature of the power storage adapter may increase. Power storage adapter may reduce the electrical power being supplied to the portable information handling system based on the temperature to prevent the power storage adapter from potentially overheating.
    Type: Grant
    Filed: September 26, 2017
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Andrew Thomas Sultenfuss, Richard Christopher Thompson
  • Patent number: 10489594
    Abstract: A pair of servers may include a source server hosting a source virtual machine (VM) and a target server hosting a target VM. The source server may include a source central processing unit (CPU) and a source baseboard management controller (BMC), and the target server may include a target CPU and a target BMC. The source server and the target server are connected by an inband connection, and the source BMC and the target BMC are connected by a connection distinct from the inband connection. The source VM may be migrated to the target server over the inband connection, and in response to migrating the source VM, security data corresponding to the source VM is communicated from the source BMC to the target BMC over the connection between the BMCs.
    Type: Grant
    Filed: July 19, 2017
    Date of Patent: November 26, 2019
    Assignee: Dell Products, LP
    Inventors: Shekar Babu Suryanarayana, Lucky Pratap Khemani, Sumanth Vidyadhara, Chandrasekhar Puthillathe
  • Patent number: 10491481
    Abstract: A messaging queue system includes computing devices that each host an application, a messaging queue service device that is coupled to the computing devices and that hosts a messaging queue service for each of the applications, and a messaging queue topology configuration service device that is coupled to the messaging queue service device. The messaging queue topology configuration service device receives a selection of application use criteria. The messaging queue topology configuration service device then determines a recommended messaging queue topology solution based on the selection of application use criteria. The messaging queue topology configuration service device may then receive messaging queue object details for each messaging queue object that will make up the messaging queue topology.
    Type: Grant
    Filed: April 28, 2017
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Hung Dinh, Sijoy Thomas, Vinod Kumar, Vinay Sathyanarayana, Mohammed Imran V.
  • Patent number: 10491890
    Abstract: Systems and methods are disclosed for automatic adjustment for vertical and rotational imbalance in a head mounted display. A controller may determine a first eye position relative to a first display and a second eye position relative to a second display based on eye tracking information from the eye tracking sensors. The controller may render a virtual object to a first ideal image by moving the virtual object in a first vertical direction and rotating the virtual object in a first rotational direction based on the first eye position. The controller may render the virtual object to a second ideal image by moving the virtual object in a second vertical direction and rotating the virtual object in a second rotational direction based on the second eye position. The controller may display the first ideal image on the first display and the second ideal image on the second display.
    Type: Grant
    Filed: May 14, 2018
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Yagiz Can Yildiz, Anantha K. Boyapalle, Christopher A. Torres
  • Patent number: 10489242
    Abstract: A memory scrubbing system includes a persistent memory device coupled to an operating system (OS) and a Basic Input/Output System (BIOS). During a boot process and prior to loading the OS, the BIOS retrieves a known memory location list that identifies known memory locations of uncorrectable errors in the persistent memory device and performs a partial memory scrubbing operation on the known memory locations. The BIOS adds any known memory locations that maintain an uncorrectable error to a memory scrub error list. The BIOS then initiates a full memory scrubbing operation on the persistent memory device, cause the OS to load and enter a runtime environment while the full memory scrubbing operation is being performed, and provides the memory scrub error list to the OS.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Ching-Lung Chao, Shih-Hao Wang, Zhengyu Yang
  • Patent number: 10491422
    Abstract: A networking device includes a chassis, a port located on the chassis, a port configuration display located on the chassis, and a plurality of port configuration buttons located on the chassis. A port configuration engine is included in the chassis and is coupled to each of the port, the port configuration display, and the plurality of port configuration buttons. The port configuration engine is configured to provide a current Virtual Local Area Network (VLAN) assignment for the port for display on the port configuration display. When the port configuration engine determines that a first port configuration button of the plurality of port configuration buttons has been actuated at least once, the port configuration engine modifies the current VLAN assignment for the port to provide a modified VLAN assignment for the port, and provides the modified VLAN assignment for the port for display on the port configuration display.
    Type: Grant
    Filed: December 23, 2016
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Victor B. Teeter, Andrew Blake Berry, Dean Williams Peters
  • Patent number: 10489214
    Abstract: In one embodiment, a method includes receiving one or more deployment units for an application to be deployed. The method further includes receiving a selection of a deployment topology for the application. The deployment topology specifies one or more virtual machines (VMs). In addition, the method includes providing a list of VM templates. The list includes one or more VM templates for each of a plurality of cloud providers. Further, the method includes receiving a selection of at least one VM template from the list for each of the one or more VMs. The method additionally includes matching the one or more deployment units to the at least one VM template. The method also includes deploying the application on a computer system of a selected cloud provider from the plurality of cloud providers.
    Type: Grant
    Filed: November 16, 2012
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Jerish Joseph, Sridhar Mudugu, Kameswara Rao K. N. V., Mahesh Gidwani, Sundar Varada Raj Perangur, Priyatham Sundar
  • Patent number: 10491511
    Abstract: A feedback-based ECMP packet routing system includes a first node having a first node ECMP link group with first node ECMP links. The first node provides, in data packets forwarded through the first node ECMP links, first node ECMP feedback tag information including a first node identifier, a first node ECMP link group identifier, and a first node ECMP link identifier identifying the first node ECMP link used to forward the data packet. A second node receives a data packet from the first node via the first node ECMP link, stores its first node ECMP feedback tag information, and forwards the data packet through the second node link to the third node. When the link utilization of the second node link reaches a threshold, the ECMP feedback tag information is used to generate and send a feedback packet that causes the first node to adjust its ECMP routing parameters.
    Type: Grant
    Filed: July 20, 2018
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventors: Sudharsan Dhamal Gopalarathnam, Karthik Krishnamurthy, Avinash Jayakumar, Noufal KP, Anbalagan Natchimuthu
  • Patent number: 10489234
    Abstract: An information handling system (IHS) diagnostic system includes a user IHS that is coupled to a network and operable to generate a log file that is associated with a user IHS error. A distributed processing IHS is coupled to the user IHS through the network and operable to receive the log file generated by the user IHS over the network. That log file is then stored on a plurality of node IHS's in the distributed processing IHS. When a job request is received from the user IHS over the network, a job associated with the job request is performed on the log file using the plurality of node IHS's to create a job result. The job result that includes at least one cause of the user IHS error is then provided to the user IHS.
    Type: Grant
    Filed: August 5, 2016
    Date of Patent: November 26, 2019
    Assignee: Dell Products L.P.
    Inventor: Vandhana Narayanan
  • Publication number: 20190355042
    Abstract: Systems and methods for providing intelligent assistance to support agents. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: transmit audio to a voice service provider, wherein the audio is captured during a call between a customer and a support agent concerning a product; receive a text instruction from the voice service provider; retrieve support information relevant to the product based upon the text instruction; and display the support information to the support agent.
    Type: Application
    Filed: May 15, 2018
    Publication date: November 21, 2019
    Applicant: Dell Products, L.P.
    Inventors: Todd Erick Swierk, Tyler Ryan Cox, Marc Randall Hammons, Abbey Barretto
  • Publication number: 20190355043
    Abstract: Systems and methods for providing intelligent assistance using voice services for agent coaching. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: receive an instruction from a voice service provider in response to audio captured during a communication between a customer and an agent, where the instruction includes a sentiment indication; identify a resource used by the agent during the communication; determine a result of the communication; and store the sentiment indication, the resource identification, and the result of the communication, in a coaching database.
    Type: Application
    Filed: May 15, 2018
    Publication date: November 21, 2019
    Applicant: Dell Products, L.P.
    Inventors: Todd Erick Swierk, Tyler Ryan Cox, Marc Randall Hammons, Abbey Barretto
  • Publication number: 20190353249
    Abstract: A gasket is disclosed that includes an edge structure and a honeycomb structure surrounded by the edge structure.
    Type: Application
    Filed: May 15, 2018
    Publication date: November 21, 2019
    Applicant: DELL PRODUCTS L.P.
    Inventors: YI-PAI CHU, LIANG-CHUN MA
  • Publication number: 20190354377
    Abstract: Systems and methods for providing a tamper-proof, dual-boot Information Handling System (IHS) having Operating System (OS)-specific hardware and/or firmware components. In some embodiments, a method may include: producing, by an Embedded Controller (EC) of an IHS, a Real-Time Clock (RTC) battery-powered General-Purpose Input/Output (GPIO) control or external latch; applying the RTC battery-powered GPIO control to a chip select circuit; and selecting, via the chip select circuit: (i) a first flash memory configured to boot the IHS into a diagnostic mode or first OS, or (ii) a second flash memory configured to boot the IHS into a native OS.
    Type: Application
    Filed: May 16, 2018
    Publication date: November 21, 2019
    Applicant: Dell Products, L.P.
    Inventors: Geroncio Ong Tan, Adolfo S. Montero, Alok Pant, Ray Vivian Kacelenga
  • Patent number: 10483773
    Abstract: A portable information handling system power source has plural separate modules that removeably couple to each other to selectively provide external power from battery and AC power sources. A controller module includes logic to coordinate power transfer to and from an information handling system. An AC-to-DC adapter module couples to the controller module to provide power from an AC power source to the information handling system through the controller module, which coordinates power transfer with the information handling system. A battery power source module couples to the controller module to provide battery power, with the battery charged by power from either the information handling system or the AC-to-DC adapter module.
    Type: Grant
    Filed: January 28, 2016
    Date of Patent: November 19, 2019
    Assignee: Dell Products L.P.
    Inventors: Mohammed K. Hijazi, Merle J. Wood, III, Laurent A. Regimbal
  • Patent number: 10481663
    Abstract: Systems and methods for managing the operation of Power Supply Units (PSUs) are described. In some embodiments, a method may include: identifying a mismatch between a first Power Supply Unit (PSU) and a second PSU in an Information Handling System (IHS), disabling the first PSU, determining that a voltage at an input line of the first PSU follows a predetermined pattern while the first PSU receives a secondary bias from the second PSU, and enabling the first PSU.
    Type: Grant
    Filed: September 26, 2017
    Date of Patent: November 19, 2019
    Assignee: Dell Products, L.P.
    Inventors: Wayne Kenneth Cook, John Erven Jenne, Kyle E. Cross
  • Patent number: 10485096
    Abstract: A differential trace pair system includes a board having a first, a second, a third, and a fourth board structure member. A differential trace pair in the board includes a first differential trace extending between the first and the third board structure members, and a second differential trace extending between the second and the fourth board structure members. The differential trace pair includes a serpentine region that includes a first portion and a second portion where the first and the second differential traces have a first width, are substantially parallel, and spaced apart by a first differential trace pair spacing, and a third portion in which the second differential trace includes a second width that is greater than the first width, the first and second differential traces are substantially parallel and spaced apart by a second differential trace pair spacing that is greater than the first differential trace pair spacing.
    Type: Grant
    Filed: November 29, 2017
    Date of Patent: November 19, 2019
    Assignee: Dell Products L.P.
    Inventors: Umesh Chandra, Bhyrav M. Mutnury, Chun-Lin Liao
  • Patent number: 10483868
    Abstract: A power supply unit includes a rectifying module to rectify an alternating current (AC) voltage, a first bulk capacitor to receive the rectified AC voltage from the rectifying module, a first transistor coupled in series with the first bulk capacitor, an AC input monitoring circuit, and a current source. The AC input monitoring circuit holds the first transistor in an OFF state in response to a detection of an AC voltage dropout. The current source adopts an adaptive gate voltage to control the first transistor in response to a detection of the AC voltage being re-applied, and turns on the first transistor based on the adaptive gate voltage to limit a re-rush current within the power supply unit after the AC voltage is re-applied.
    Type: Grant
    Filed: February 16, 2017
    Date of Patent: November 19, 2019
    Assignee: DELL PRODUCTS, LP
    Inventors: Padmanabh R Gharpure, Ashish Razdan, Mehran Mirjafari, Lei Wang
  • Patent number: 10482051
    Abstract: A data storage device carrier system includes a carrier configured to support one or more data storage devices, a backplane, including one or more coupling connector devices configured to electrically couple with a motherboard, and an interposer board operable to couple a plurality of the data storage devices supported by the carrier with the backplane. In an embodiment, the one or more coupling connector devices are operable to transfer communication signals and electrical power. The interposer board is operable to provide the electrical power from a single port on the backplane to each of the plurality of the data storage devices. The interposer board is also operable to pass communication signals between a primary port on the backplane to a first one of the plurality of the data storage devices, and to pass communication signals between a secondary port on the backplane to a second one of the plurality of the data storage devices.
    Type: Grant
    Filed: October 30, 2015
    Date of Patent: November 19, 2019
    Assignee: Dell Products L.P.
    Inventors: Chi-Chang Fu, Kuo Ching Huang, Feng-Cheng Su, Jason Alan Yelinek
  • Patent number: 10484177
    Abstract: A system for a time-based one-time password security system operating at a provisioning server may comprise transmitting one or more first locally generated random-string numbers for generation of a first time-based one-time password to a remotely connected internet of things sensor and a remotely connected internet of things sensor hub. The system may also comprise executing code instructions to associate the internet of things sensor with a first client key in a table stored in a memory operatively connected to the processor, associate the internet of things sensor hub with a second client key in the table, and associate the internet of things sensor and internet of things sensor hub with the one or more first locally generated random-string numbers in the table. Further the first remotely generated random-string numbers may identify a first preset function for generation of a first session key used in encrypting and decrypting sensor data records.
    Type: Grant
    Filed: July 10, 2017
    Date of Patent: November 19, 2019
    Assignee: Dell Products, LP
    Inventors: Daniel L. Hamlin, Minhaj Ahmed, Amy C. Nelson