Abstract: A bulk terminal automation system for automating and coordinating delivery operations of bulk shipping terminals. Data entry relating to customer transport requests, and driver and vehicle access data are entered at the central office, and then transmitted from the central office, through a global computer network, and to a local database located in a bulk shipping terminal, which is located remotely form the central office. Local data is collected at the bulk shipping terminal through a local network. The local data includes information relating to driver access inputs, loads collected, bills of lading, storage levels and metered units of bulk materials which are dispensed. The locally collected data is periodically transmitted to the central office and stored in a central office database which is configured in a relational database arrangement.