Abstract: A method and system for monitoring service quality in a restaurant are disclosed. Multiple sensor modules are installed at each table of a restaurant for detecting restaurant customer service related information. The detected restaurant customer service related information is transmitted, preferably, over-the-air to a central computer unit having a receiver for receiving the detected restaurant customer service related information transmitted by the sensor modules over-the-air. A display monitor, coupled to the central computer unit, can be utilized to display the detected restaurant customer service related information received by the receiver to a restaurant manager in a real-time basis regardless of whether the restaurant manager is present at the restaurant or at a remote location.
Abstract: A smart table to be utilized is disclosed. The smart table includes a patron presence detector, a patron counter, a staff presence detector, and a transmitter. The patron presence detector detects information regarding the presence of patrons sitting at the table. The patron counter counts the number of patrons sitting at the table. The staff presence detector detects information regarding the presence of a staff member serving the table. The above-mentioned detected information are subsequently transmitted by the transmitter to a remotely located data processing system.
Type:
Grant
Filed:
December 13, 2000
Date of Patent:
June 17, 2003
Assignee:
DigiBot, Inc.
Inventors:
Philip R. McKee, Bobby Wong, Eric J. Moeller
Abstract: A high pressure flow line that is formed from sections of pipe that are coupled together is provided with a safety restraint assembly. The safety restraint assembly is formed by wrapping short, flexible rib tethers around the pipeline near the ends of each section of pipe. A plurality of long tethers are linked end-to-end to form a continuous spine, which is threaded through all of the rib tethers. Each of the tethers contains continuous filaments. The spine is then anchored at each of its terminal ends to suitable anchoring structures. Alternatively, the safety restraint assembly may utilize anchor elements in addition to the tethers.
Type:
Application
Filed:
January 3, 2001
Publication date:
July 4, 2002
Applicant:
DigiBot, Inc.
Inventors:
Glenn P. Hayes, Mark D. Matzner, Timothy Andrew Gauss