Abstract: A method and apparatus that allow users having access to a facsimile (fax) machine to send, receive, and manage e-mail easily. If the user selects a "Direct Receipt" receive mode, e-mail is automatically sent to his fax machine, where it is automatically printed out and can be read. If the user selects "Receipt on Demand" mode, the user calls a predetermined telephone number and answers voice prompts to instruct the system where to fax his (held) unread e-mail. The user can also be notified of unread e-mail being held, via pager or telephone. In either case, the fax received by the user contains the contents of the e-mail message intended for the user. To send e-mail from his fax machine, the user uses an "address book" of e-mail addresses, each of which is associated with a fax telephone number (also called an "internet fax number").