Abstract: Methods and systems to automatically respond to a request for product information are described. In one embodiment, a data collection module may collect product data over a network, identify that the product data is related to a particular product, and store the product data and an association between the product data and the particular product in a database. An instant messaging engine may receive a request for the product data after the product data is stored in the database and an interpreter module may identify, in response to the request, the request to correspond to the particular product and retrieve the product data based on the association between the particular product and the product data. The instant messaging engine may also transmit, using an instant messaging protocol, a response to the request, the response including the product data.

Abstract: An augmented reality or virtual reality (AR/VR) device pairs with a companion device to augment input interfaces associated with an AR/VR application at the AR/VR device. In implementations, an AR/VR device determines a portion of a markup file that corresponds to an AR/VR scene of a plurality of AR/VR scenes in an AR/VR environment, and communicates the portion of the markup file to the companion device to cause the companion device to configure a companion user interface associated with initiating an action as part of the AR/VR scene. In response to receiving user input via the companion user interface, the companion device communicates the action to the AR/VR device to initiate the action. The AR/VR device receives input data from the companion device, and initiates the action for the AR/VR scene.

Abstract: Disclosed is a tamper proof tag and accompanying method for verifying that a watch is authentic and has not been tampered with. The tamper proof tag, when affixed to the watch, ensures that the watch is authentic and prevents a user from tampering with the watch. The tamper proof tag also allows the watch to be worn while the tamper proof tag is affixed to watch and is minimally obstructive to the aesthetics of the watch. This provides a purchasing user with confidence that the watch is authentic, while also allowing the user to try on the watch without having to remove the tamper proof tag. The tamper proof tag also protects the seller from a user that may attempt to tamper with the watch after purchase. For example, the seller may condition returns for a sold watch on the tamper proof tag remaining affixed to the watch.

Abstract: Methods, systems, and apparatus for facilitating a comparison of content in a user interface are described. Two or more open browser interfaces of a browser are identified, each of the two or more open browser interfaces containing an item description of one or more items. The browser interfaces include at least one of a tab of the browser or a window of the browser. One or more features related to each of the one or more items from at least two of the item descriptions are extracted or identified. The comparison for a plurality of items is generated based on the extracted or identified one or more features. The comparison of the plurality of items is displayed within at least one of the browser interfaces.

Abstract: An augmented reality or virtual reality (AR/VR) device pairs with a companion device to augment input interfaces associated with an AR/VR application at the AR/VR device. In implementations, an AR/VR device determines a portion of a markup file that corresponds to an AR/VR scene of a plurality of AR/VR scenes in an AR/VR environment, and communicates the portion of the markup file to the companion device to cause the companion device to configure a companion user interface associated with initiating an action as part of the AR/VR scene. In response to receiving user input via the companion user interface, the companion device communicates the action to the AR/VR device to initiate the action. The AR/VR device receives input data from the companion device, and initiates the action for the AR/VR scene.

Abstract: Methods and systems for generating new product images are disclosed. In one aspect, a method includes identifying, via hardware processing circuitry, a template for a category of products, the template defining locations of attributes of products belonging to the category, identifying, via the hardware processing circuitry, common attributes of products of the category based on the template, averaging, via the hardware processing circuitry, corresponding pixel values across images representing the products having the common attributes, generating, via the hardware processing circuitry, a new product image representing a new product based on the averaged pixel values; and generating, via the hardware processing circuitry, a modified new product image by varying attributes of the new product based on the locations of the attributes defined by the template.

Abstract: In various example embodiments, a system and method for a proactive customer support system are provided. In some example embodiments, outgoing communications from an application server to a client device are monitored for error messages, outgoing error messages are detected, an error type for an error message is determined, an issue ticket including the error message and the error type is generated, and instructions are transmitted that cause a customer service device to display the issue ticket. In some example embodiments, the system additionally assigns a priority score and ranks open error tickets based on their respective error messages. In some example embodiments, the system provides a help message to the client device based on the error message, receives an information request from the client device, determines a reply message based on the information request, and transmits instructions to the client device to display the reply message.

Abstract: In various example embodiments, a system and method for dynamically generating virtual marketplace platforms are presented. The system receives a set of facility data, a set of selections for a set of user interaction objects, and a set of object placement selections. The set of user interaction objects includes a first subset and a second subset. The system generates a virtual facility comprising the facility data and the set of user interaction objects distributed based on the object placement selections. The system receives user data for a user interacting with the virtual facility and one or more objects of the first and second subset of user interaction objects, dynamically arranges the second subset of user interaction objects into a second arrangement and causes presentation of the virtual facility and the set of user interaction objects to the user.

Abstract: Disclosed are embodiments for facilitating automatic-guided image capturing and presentation. In some embodiments, the method includes capturing an image of an item, removing a background of the image frame, performing manual mask editing, generating an item listing based on the manually edited mask, inferring item information from the image frame and applying the inferred item information to an item listing.

Abstract: A method for automatic metadata tag identification for videos is described. Content features are extracted from a video into respective data structures. The extracted content features are from at least two different feature modalities. The respective data structures are encoded into a common data structure using an encoder of a recurrent neural network (RNN) model. The common data structure is decoded using a decoder of the RNN model to identify content platform metadata tags to be associated with the video on a social content platform. Decoding is based on group tag data for users of the social content platform that identifies groups of the users and corresponding group metadata tags of interest for the groups of users.

Abstract: An electronic garage shelf is described. The system includes an electronic garage shelf which may be a metaphor for a shelf in a garage that is used to store parts for a vehicle. Merely for example, the electronic garage shelf may store a token part that signifies a part or smart component such as an oil filter, carburetor, spark plug, on a garage shelf in the user's garage. Further, the metaphor for a shelf in the garage may be expanded to include a virtual part that represents a part or smart component the user wants to acquire. Accordingly, the system may include garage shelf information comprised of virtual part information and token part information where the virtual part information may store virtual parts signifying parts that are desirable for acquisition and the token part information may store token parts signifying parts that are in the possession of the user.

Abstract: A method of generating a user-interface to be displayed at a remote location may include receiving a search request for an item listing and retrieving a first listing and a second listing based on the search request, determining a similarity score between the first and second listings that is based on multiple properties common to the first and second listings, and generating instructions to be transmitted to a remote location to generate a user interface to be displayed at the remote location, the user interface including the first listing, the instructions excluding the second listing from a list of results displayed on the user interface based on the similarity score exceeding a threshold and the first listing including superior values in at least one of the plurality of properties common to the first and second listings. The method may also include transmitting the instructions to the remote location for display.

Abstract: The present disclosure is directed to providing supplemental content to one or more client devices requesting multimedia content. The supplemental content may be determined or selected based on the availability of one or more device channels, such as a display, speakers, or other component of the one or more client devices capable of providing an output. The supplemental content may also be selected based on one or more characteristics of the requested multimedia content, such as a genre, subject matter, or duration. Furthermore, the supplemental content may be determined or selected based on the portions of the requested multimedia content that are the most prominent or significant, such as any audio content, any video content, and/or any textual content. The supplemental content may be provided to the one or more client devices such that it is displayed before, during, or after the display of the requested multimedia content.

Abstract: In various example embodiments, a system and method for handling a replaced smart device are presented. A computer-implemented replaced device handler detects that a user's smart device was replaced with a new device of the same class and, in response, presents the user with an invitation to sell their old device that has been replaced. A replaced device handler may be provided in connection with an on-line trading platform.

Abstract: Techniques are shown for key management using a traceable key blockchain. A first block corresponding to a cryptographic key is generated on the blockchain, and the first block is securely modified to include metadata describing a key source for the cryptographic key. A second block corresponding to a first key transaction with the cryptographic key is generated on the blockchain, the second block is linked to the first block, and the second block is securely modified to include metadata describing the first key transaction with the cryptographic key.

Abstract: A rack mountable bracket is described. The bracket is mountable to a rack configured for mounting equipment. The rack is also configured according to a rack standard (e.g., EIA-310) that specifies how rails of the rack are disposed, one rail to another, and how a strip of holes disposed along a length of each rail is spaced, one hole to another. In one or more implementations, the bracket includes a pair of mounting edges for mounting the bracket to a mounting pair of the rails using hole strips of the mounting pair of rails. The bracket also includes an equipment mounting rail having a hole strip disposed along a length of the rail with holes spaced according to the rack standard. The equipment mounting rail is disposed between the mounting edges, such that when the bracket is mounted to the mounting pair of rails the bracket is horizontally oriented.

Abstract: A method and a system implement a thermal context manager (hereinafter “TCM”) that detects a thermal state and a position of a computing device. Based on the detected thermal state(s) and the detected position(s) of the computing device, the TCM initiates an action associated with the computing device. The TCM continually monitors the computing device in order to create a thermal state profile of the computing device. To create the thermal state profile, the TCM stores data representing each detected instance of the thermal state of the computing device and data representing each detected position of the computing device.

Abstract: A system comprising a machine-readable storage medium storing at least one program and a computer-implemented method for collecting body measurements of a human user using a body measurement garment is provided. The body measurement garment comprises a plurality of sensors configured to produce a set of output data. The method may include receiving the set of output data from the body measurement garment and determining a plurality of body measurements from the output data. The method may further include generating a body shape model representing the shape of the body of the user. The method may also include generating a garment fit model representing the fit of a garment on the human user.

Abstract: Dynamic link preview generation techniques are described that overcome the challenges of conventional techniques by supporting link preview generation by a content provider system that proves the digital content via a respective network address. In one example, a content provider system, based on a request received from a service provider system, identifies a communication platform of the service provider system that is to be used to communicate the shared link. Upon identifying the communication platform, the content provider system locates customization data that describes how the link preview is to be generated for the communication platform. In response, the content provider system renders digital content available via the network address to generate the link preview.

Abstract: Virtual environment arrangement and configuration techniques are described. In one example, virtualization techniques are employed to generate a virtual environment as implemented via a virtual reality platform by one or more computing devices. The virtual environment includes virtual stores arranged along virtual streets. Virtual digital content is included in the stores, such as to initiate conversion of a good or service represented by the content. Configuration of the virtual environment is based on user, provider, and/or machine learning inputs.