Abstract: Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

Abstract: Methods and systems for processing outbound fax messages in an efficient and scalable manner are provided. According to one embodiment, a request to deliver a fax message is received by an Internet fax system. Source files associated with the request and representing at least a portion of content to be included as part of the fax message are stored to a shared storage area accessible by multiple imaging systems and multiple fax processing resources. A load score is calculated for each imaging system based on one or more of a processor load and a memory load. An imaging system is selected, based on the load scores, to convert the source files into a digital representation suitable for faxing. The source files are converted by associating the digital representation with an outbound fax job. The fax message is delivered by submitting the outbound fax job to one of the fax modems.

Abstract: Methods and systems for processing outbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an Internet fax system receives a request to deliver a fax message. Source files representing content to be included as part of the fax message are stored to a shared storage area accessible by imaging systems and fax processing resources. An imaging system is selected to convert the source files into a digital representation suitable for faxing. A work request identifying the selected imaging system is stored on a centralized work queue within a database. The imaging systems poll the centralized work queue to retrieve pending work requests. Responsive to identifying the work request, the selected imaging system converts the source files, associates the resulting digital representation with an outbound fax job and causes the fax message to be delivered by submitting the outbound fax job to a fax modem.

Abstract: Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received at a telecommunications system of an Internet fax system. The inbound fax call includes a source and destination address and a fax signal. The inbound fax call is switched to a call mediation system, which determines desired technical call processing capabilities for processing the fax signal. A subset of fax processing resources that have the desired technical call processing capabilities are identified from among multiple fax processing resources associated with the call mediation system. The inbound fax call is switched to a selected fax processing resource of the identified subset. The fax signal is translated by the selected fax processing resource into a digital representation. And, the digital representation is made available to one or more users associated with the particular subscriber.

Abstract: Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received at a telecommunications system of an Internet fax system. The inbound fax call includes a source and destination address and a fax signal. The inbound fax call is switched to a call mediation system, which determines desired technical call processing capabilities for processing the fax signal. A subset of fax processing resources that have the desired technical call processing capabilities are identified from among multiple fax processing resources associated with the call mediation system. The inbound fax call is switched to a selected fax processing resource of the identified subset. The fax signal is translated by the selected fax processing resource into a digital representation. And, the digital representation is made available to one or more users associated with the particular subscriber.

Abstract: Methods and systems for processing outbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an Internet fax system receives a request to deliver a fax message. Source files representing content to be included as part of the fax message are stored to a shared storage area accessible by imaging systems and fax processing resources. An imaging system is selected to convert the source files into a digital representation suitable for faxing. A work request identifying the selected imaging system is stored on a centralized work queue within a database. The imaging systems poll the centralized work queue to retrieve pending work requests. Responsive to identifying the work request, the selected imaging system converts the source files, associates the resulting digital representation with an outbound fax job and causes the fax message to be delivered by submitting the outbound fax job to a fax modem.

Abstract: Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received at a telecommunications system of an Internet fax system. The inbound fax call includes a source and destination address and a fax signal. The inbound fax call is switched to a call mediation system, which determines desired technical call processing capabilities for processing the fax signal. A subset of fax processing resources that have the desired technical call processing capabilities are identified from among multiple fax processing resources associated with the call mediation system. The inbound fax call is switched to a selected fax processing resource of the identified subset. The fax signal is translated by the selected fax processing resource into a digital representation. And, the digital representation is made available to one or more users associated with the particular subscriber.