Abstract: A method, computer program product, and computing system for monitoring a conversation between a professional and a third party; processing at least a portion of the conversation to identify at least one instance of bias; and if at least one instance of bias is detected, implementing at least one remedial task.

Abstract: A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; enabling a virtual chatbot as a point-of-contact concerning the bespoke journey; and gathering information from the plurality of recipients concerning the bespoke journey via the virtual chatbot.

Abstract: Concept 2: A Plurality of Predefined Journey Scenarios A method, computer program product, and computing system for defining a plurality of journey scenarios; presenting the plurality of journey scenarios to a user for review; enabling the user to select a specific journey scenario from the plurality of journey scenarios for a business process transition event; gathering transition information from the user concerning the business process transition event; and processing the specific journey scenario and the transition information to generate a bespoke journey concerning the business process transition event.

Abstract: A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; and monitoring the plurality of recipients to gauge sentiment concerning the bespoke journey.

Abstract: A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; and enabling the plurality of recipients to provide information concerning the sentiment of others with respect to the bespoke journey.

Abstract: A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; and monitoring the plurality of recipients to gauge sentiment concerning the bespoke journey.