Abstract: Methods and apparatuses, including computer program products, are described for multi-factor authentication of media-based (e.g., video and/or audio) conferencing between a plurality of end point devices. The methods and apparatuses provide for analysis of an end point media stream using a matrix of authentication factors, where the authentication factors include user-specific factors, environment factors, and technical factors, to determine an authentication score for the first end point device.

Abstract: Methods and apparatuses, including computer program products, are described for re-routing a media-based conference session. A server computing device determines a condition associated with a first conference session between a plurality of end point devices, each connected to the server via an external media stream and each connected from the server to a first multipoint control unit via a first internal media stream. The condition indicates that a new multipoint control unit is required. The server identifies a second multipoint control unit available to host a second conference session between the plurality of end point devices. The server disconnects the first internal streams from the first multipoint control unit while the external streams remain connected. The server connects each of the plurality of devices from the server to the second multipoint control unit via a second internal stream, and establishes the second conference session on the second multipoint control unit.

Abstract: Described herein are methods, systems, and computer program products for managing and synchronizing content between a document sharing platform and an enterprise social platform. A connector module of a server computing device receives a request to transmit one or more files between the document sharing platform and the enterprise social platform. The connector module synchronizes the files between the document sharing platform and the enterprise social platform. The connector module validates the files for compliance with one or more of: a document retention policy and a digital loss prevention policy.

Abstract: Methods and apparatuses, including computer program products, are described for managing session state for a plurality of media-based conference sessions. A server computing device receives a first request to update a data element in a primary in-memory data structure, the request comprising an update to the data element associated with a session state of one or more in-process media-based conference sessions. The server blocks subsequent requests to update the data element that are received after the first request and stores the blocked requests sequentially in a temporary queue based upon a timestamp associated with each blocked request. The server replicates the update to the data element to a secondary in-memory data structure. The server updates the data element in the primary in-memory data structure based upon the update to the data element in the first request, and processes the blocked requests based upon the timestamp upon completion of the replication.

Abstract: Methods and apparatuses, including computer program products, are described for allocating resources in a media-based conferencing session. A server computing device receives a first request to join a conference session from a first end point device associated with a non-organizer participant, including a first media stream. The server computing device determines a hosting site by querying a media location service and determines configuration attributes by querying a database. The server computing device connects the media stream to a waiting room at the hosting site. The server computing device receives a second request to join the conference session from a second end point device associated with an organizer, including a second media stream. The server computing device determines a meeting room for the conference session by querying the media location service and establishes the conference session by transferring the first media stream and the second media stream into the meeting room.

Abstract: Methods and apparatuses, including computer program products, are described for multi-factor authentication of media-based (e.g., video and/or audio) conferencing between a plurality of end point devices. The methods and apparatuses provide for analysis of an end point media stream using a matrix of authentication factors, where the authentication factors include at least two of: user-specific facial recognition attributes, user-specific audio recognition attributes, acoustic environment attributes, visual environment attributes, user gesture attributes, technical attributes of the end point device, and technical attributes of the media stream, to determine an authentication score for the first end point device.

Abstract: Methods and apparatuses, including computer program products, are described for compliance management of media-based (e.g., video and/or audio) conference sessions. A compliance module of a server computing device joins a conference session between a first end point device and a second end point device, wherein the first device is associated with a first entity and the second device is associated with a second entity. The compliance module determines compliance profiles associated with the first device and the second device. The compliance module monitors the conference session to identify session content to be archived according to the first compliance profile and the second compliance profile. The compliance module transmits the session content to data stores associated with the first entity and the second entity.

Abstract: Methods and apparatuses, including computer program products, are described for media-based (e.g., video and/or audio) conferencing between a plurality of end point devices. The methods and apparatuses provide for secure conferencing while offering a robust feature set that provides call enhancement features such as interactive voice response (IVR) functionality and auto attendance, call security features such as password management, multi-factor authentication and authorization of end points (including filtering and allow/deny functionality), and call compliance features such as recording options, regulatory rules, and other retention/surveillance features.

Abstract: Methods and apparatuses, including computer program products, are described for media-based (e.g., video and/or audio) conferencing between a plurality of end point devices. The methods and apparatuses provide for secure conferencing while offering a robust feature set that provides call enhancement features such as interactive voice response (IVR) functionality and auto attendance, call security features such as password management, multi-factor authentication and authorization of end points (including filtering and allow/deny functionality), and call compliance features such as recording options, regulatory rules, and other retention/surveillance features.

Abstract: Methods and apparatuses, including computer program products, are described for media-based (e.g., video and/or audio) conferencing between a plurality of end point devices. The methods and apparatuses provide for secure conferencing while offering a robust feature set that provides call enhancement features such as interactive voice response (IVR) functionality and auto attendance, call security features such as password management, multi-factor authentication and authorization of end points (including filtering and allow/deny functionality), and call compliance features such as recording options, regulatory rules, and other retention/surveillance features.