Abstract: In a services exchange medium, buyers are able to search and hire service providers to get projects done quickly and cost effectively. A buyer-provider matching algorithm uses two scores to calculate a “Provider Search” score for each service provider: a “Reputation” score and a “Provider Match” score. In some embodiments, the “Reputation” score is a quantitative metric score of a service provider's overall reputation within the services exchange medium. In other embodiments, the “Reputation” score is configured to enhance the “Provider Match” score. Since reputation is an important attribute when searching for a qualified service provider, the “Provider Search” score takes into consideration the “Reputation” score. A provider results list generated from a provider search is sorted by the “Provider Search” score. As such, the provider results list is sorted in a significant manner useful to the buyer searching for the qualified service provider.

Abstract: An online professional badge allows viewers to view real-time information about the service provider. Typically, the real-time information includes a subset of information provided in a profile belonging to the service provider within a services exchange medium. The online professional badge resides anywhere on the Internet outside the services exchange medium. The online professional badge allows the service provider to actively market the service provider as a professional in, but not limited to, dating and social networks, blogs, web pages, email messages, chat messages, and/or banner advertisements. As such, viewers are able to learn about the service provider and/or initiate a hiring process without accessing other sites.

Abstract: Embodiments of the present invention are directed to an onboarding dashboard and methods and system thereof for transitioning candidates into welcomed and engaged workers. In an online services exchange medium, clients find and hire freelancer candidates “on demand” to get projects done quickly and cost effectively. A client is able to use the onboarding dashboard to configure onboarding tasks for each individual or group of candidates the client hires. The candidates, once engaged with the client, are able use the onboarding dashboard to view the onboarding tasks established for them by the client. The onboarding dashboard provides complete visibility of the onboarding progress to both the client and the candidates, enforcement of step dependencies and management of documents.

Abstract: An online professional profile includes static data commonly found in a print resume and dynamically generated information. The static data includes skills and credentials. The dynamically generated information includes a portfolio of completed work products uploaded by a service provider, feedback provided by an at least one past buyer, and an interactive window configured to display an image, a video clip, and/or an audio clip. The online professional profile has a Contact Me button configured to provide communication with the service provider. A potential buyer is able to review the online professional profile and make an instant, informed hiring decision.

Abstract: Embodiments of the present invention are directed to a system and method of calculating a match score and mapping the match score to a level. Interested contractors in a list are ranked based on a rank score that is calculated for each of the interested contractor using a set of factors. The rank score is a combination of factor scores associated with the factors. A mapping engine, implementing a machine learning model, maps each of the interested contractors to one of at least two levels based on the set of factor scores, by comparing the set of factor scores to historical data collected to determine the likelihood of the contractor having that set being chosen by the client. Any interested contractor who has been mapped to the highest level is distinguished from others in the list. The mapping engine continuously learns from the historical data to improve future mappings.

Abstract: A method of using an escrow service within a services exchange medium allows a buyer to deposit asset for a project into escrow. The asset is released to a service provider once the project is completed and approved by the buyer. The buyer and the service provider are able to ascribe escrow status to the project before starting the project. The buyer is able to upon posting the project. The service provider is able to while bidding on the project even if the buyer had not ascribe the escrow status to the project upon posting. The escrow service includes a tax filing feature and a dispute assistance feature. The tax filing feature issues 1099 U.S. federal tax forms on behalf of U.S. buyers to the I.R.S. after each tax year. The dispute assistance feature facilitates discussion between the service provider and the buyer to foster a resolution of a dispute.

Abstract: A workroom is automatically established for each job created and is associated with a unique email address. The workroom allows members to hold live meetings, communicate in real-time, including via email, upload/manage/share files, and automatically provide transcripts of communication. The workroom also allows team members to launch work trackers directly from the workroom. A work tracker collects work information and directly generates one or more status reports based on the work information collected. A status report includes a back-end version viewable and modifiable by a service provider and a front-end version viewable by a buyer. The status report directly generates an invoice based on the information from the status report. The invoice is submitted to the buyer and allows the buyer to directly pay the service provider.

Abstract: A workroom is automatically established for each job created and is associated with a unique email address. The workroom allows members to hold live meetings, communicate in real-time, including via email, upload/manage/share files, and automatically provide transcripts of communication. The workroom also allows team members to launch work trackers directly from the workroom. A work tracker collects work information and directly generates one or more status reports based on the work information collected. A status report includes a back-end version viewable and modifiable by a service provider and a front-end version viewable by a buyer. The status report directly generates an invoice based on the information from the status report. The invoice is submitted to the buyer and allows the buyer to directly pay the service provider.

Abstract: A workroom is automatically established for each job created and is associated with a unique email address. The workroom allows members to hold live meetings, communicate in real-time, including via email, upload/manage/share files, and automatically provide transcripts of communication. The workroom also allows team members to launch work trackers directly from the workroom. A work tracker collects work information and directly generates one or more status reports based on the work information collected. A status report includes a back-end version viewable and modifiable by a service provider and a front-end version viewable by a buyer. The status report directly generates an invoice based on the information from the status report. The invoice is submitted to the buyer and allows the buyer to directly pay the service provider.

Abstract: A workroom is automatically established for each job created and is associated with a unique email address. The workroom allows members to hold live meetings, communicate in real-time, including via email, upload/manage/share files, and automatically provide transcripts of communication. The workroom also allows team members to launch work trackers directly from the workroom. A work tracker collects work information and directly generates one or more status reports based on the work information collected. A status report includes a back-end version viewable and modifiable by a service provider and a front-end version viewable by a buyer. The status report directly generates an invoice based on the information from the status report. The invoice is submitted to the buyer and allows the buyer to directly pay the service provider.

Abstract: A workroom is automatically established for each job created and is associated with a unique email address. The workroom allows members to hold live meetings, communicate in real-time, including via email, upload/manage/share files, and automatically provide transcripts of communication. The workroom also allows team members to launch work trackers directly from the workroom. A work tracker collects work information and directly generates one or more status reports based on the work information collected. A status report includes a back-end version viewable and modifiable by a service provider and a front-end version viewable by a buyer. The status report directly generates an invoice based on the information from the status report. The invoice is submitted to the buyer and allows the buyer to directly pay the service provider.

Abstract: Embodiments of the present invention are directed to a system for assisting creation of messages by providing selectable templates. The system includes an application configured to provide a form which receives information. The form is configured based on a template, such as a default template or an alternate template. A user is able to switch between templates any time during the process of completing the form. The templates share one or more common fields. The application is configured to persist user data associated with at least one of the one or more common fields. The application is also configured to refresh/update the form with relevant fields and editable content associated with a template, and any persisted user data upon selection of that template. In some embodiments, the alternate templates include templates based on posts previously completed by the user and/or canned templates which are category-specific.

Abstract: Embodiments of the present invention are directed to a matching method that implements a machine learning algorithm to serve one or more matches to an individual and to ensure that an outcome of each match is more likely than not to be successful. A recommendation engine uses the machine learning algorithm to perform predictive analysis to thereby select one or more members of an online community to match or pair with the individual, based on at least structured data, unstructured data or both of the individual and/or each selected member. The recommendation engine is configured to continuously learn from past user behavior, including the individual's, to further improve future matches provided to the individual.

Abstract: Embodiments of the present invention are directed to a system for assisting creation of messages, by automatically recommending data to be included therein. The system includes an application configured to accept a set of user inputs of a first classification to determine and provide a group of suggested data relevant to the set of user inputs of the first classification. The group of data is chosen from an evolving collection of data of a second classification. The user is able to select any or all from the group of suggested data to adopt as the user's own and/or to provide additional or different data, which are of the second classification. The user inputs and the user's selection(s) are values collected for use in subsequent determinations.

Abstract: A method and system for buying and selling services online includes a process for custom services, a commodity process and a collaborative workspace on a website. The process for custom services includes the posting by a buyer of specific criteria for a desired service, the bidding by a seller to perform the service, and the selection of a seller by the buyer. The commodity process includes the posting by a seller of a service offering, the posting by the buyer of requirements for the purchase of the service offering, and the purchase of a service offering by the buyer. The commodity process may also include an optimization process that provides the buyer with an optimized list of service offerings. The collaborative workspace includes communication tools, a file structure, workbenches and project management tools used by the buyer and seller for facilitating the setup, development and release of one or more services.

Abstract: A method of and a system for ranking users by activity level and achievements within the services exchange medium (SEM) enables better searching for a service provider. An activity score for each service provider is periodically determined. The activity score is based on a point scheme. The point scheme, which is tunable, drives particular behaviors within the SEM by rewarding points for a first set of activities and taking away points for a second set of activities. Upon receiving a query, a total score, which is dependent at least in part on the activity score, is calculated. The results list is sorted based on the total score.

Abstract: A method of and system for ranking users by reputation enables better searching for a service provider. Service providers are also forced to conform to reputation requirements since they are published. The reputation requirements include reviews, earnings, duration on a site, recent visits and other components that are able to establish a user's reputation. The components are also weighted so that more important factors count more towards a user's reputation. By combining a search score and a reputation score, a total score is determined which is used to generate a list of results ordered based on the total score.

Abstract: A method and system for buying and selling services online includes a process for custom services, a commodity process and a collaborative workspace on a website. The process for custom services includes the posting by a buyer of specific criteria for a desired service, the bidding by a seller to perform the service, and the selection of a seller by the buyer. The commodity process includes the posting by a seller of a service offering, the posting by the buyer of requirements for the purchase of the service offering, and the purchase of a service offering by the buyer. The commodity process may also include an optimization process that provides the buyer with an optimized list of service offerings. The collaborative workspace includes communication tools, a file structure, workbenches and project management tools used by the buyer and seller for facilitating the setup, development and release of one or more services.

Abstract: A method and system for buying and selling services online includes a process for custom services, a commodity process and a collaborative workspace on a website. The process for custom services includes the posting by a buyer of specific criteria for a desired service, the bidding by a seller to preform the service, and the selection of a seller by the buyer. The commodity process includes the posting by a seller of a service offering, the posting by the buyer of requirements for the purchase of the service offering, and the purchase of a service offering by the buyer. The commodity process may also include an optimization process that provides the buyer with an optimized list of service offerings. The collaborative workspace includes communication tools, a file structure, workbenches and project management tools used by the buyer and seller for facilitating the setup, development and release of one or more services.

Abstract: A method and system for buying and selling services online includes a process for custom services, a commodity process and a collaborative workspace on a website. The process for custom services includes the posting by a buyer of specific criteria for a desired service, the bidding by a seller to perform the service, and the selection of a seller by the buyer. The commodity process includes the posting by a seller of a service offering, the posting by the buyer of requirements for the purchase of the service offering, and the purchase of a service offering by the buyer. The commodity process may also include an optimization process that provides the buyer with an optimized list of service offerings. The collaborative workspace includes communication tools, a file structure, workbenches and project management tools used by the buyer and seller for facilitating the setup, development and release of one or more services.