Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as JavaScript (or ECMAScript), PerlScript, and VBscript. The present invention is “Web-based” to the extent that it implements Web technologies, but it need not include or access the World Wide Web.

Abstract: A system for conducting a telephonic speech recognition application includes an automated telephone device for making telephonic contact with a respondent and a speech recognition device which, upon the telephonic contact being made, presents the respondent with at least one introductory prompt for the respondent to reply to; receives a spoken response from the respondent; and performs a speech recognition analysis on the spoken response to determine a capability of the respondent to complete the application. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is capable of competing the application, the speech recognition device presents at least one application prompt to the respondent.

Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as JavaScript (or ECMAScript), PerlScript, and VBscript. The present invention is “Web-based” to the extent that it implements Web technologies, but it need not include or access the World Wide Web.

Abstract: A system for conducting a telephonic speech recognition application includes an automated telephone device for making telephonic contact with a respondent and a speech recognition device which, upon the telephonic contact being made, presents the respondent with at least one introductory prompt for the respondent to reply to; receives a spoken response from the respondent; and performs a speech recognition analysis on the spoken response to determine a capability of the respondent to complete the application. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is capable of competing the application, the speech recognition device presents at least one application prompt to the respondent.

Abstract: A method for transcribing an audio response includes: A. constructing an application including a plurality of queries and a set of expected responses for each query, the set including a plurality of expected responses to each query in a textual form; B. posing each of the queries to a respondent with a querying device; C. receiving an audio response to each query from the respondent; D. performing a speech recognition function on each audio response with an automatic speech recognition device to transcribe each audio response to a textual response to each query; E. recording each audio response with a recording device; and F. comparing, with the automatic speech recognition device, each textual response to the set of expected responses for each corresponding query to determine if each textual response corresponds to any of the expected responses in the set of expected responses for the corresponding query.

Abstract: A method for transcribing an audio response includes: A. constructing an application including a plurality of queries and a set of expected responses for each query, the set including a plurality of expected responses to each query in a textual form; B. posing each of the queries to a respondent with a querying device; C. receiving an audio response to each query from the respondent; D. performing a speech recognition function on each audio response with an automatic speech recognition device to transcribe each audio response to a textual response to each query; E. recording each audio response with a recording device; and F. comparing, with the automatic speech recognition device, each textual response to the set of expected responses for each corresponding query to determine if each textual response corresponds to any of the expected responses in the set of expected responses for the corresponding query.

Abstract: Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as JavaScript (or ECMAScript), PerlScript, and VBscript. The present invention is “Web-based” to the extent that it implements Web technologies, but it need not include or access the World Wide Web.

Abstract: Techniques are disclosed for making an automated telephone call more interactive and intelligent by saving responses gathered from a previous call and using that information to build more personal and engaging subsequent interactions. An initial telephone call can be designed with data needs in mind. Relevant responses from the initial calls can be captured and stored and a follow-up call can be created that includes dialogs that reference specific information from the previous interactions with the system. Such build call techniques can be utilized on outbound, as well as inbound calls, and can simulate a human being's ability to listen, remember and refer to past conversations, making the automated telephone calls more interactive and effective.

Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as JavaScript (or ECMAScript), PerlScript, and VBscript. The present invention is “Web-based” to the extent that it implements Web technologies, but it need not include or access the World Wide Web.

Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as Jscript, PerlScript, and VBscript. The present invention is “Web-based” to the extent that it implements Web technologies, but it need not include or access the World Wide Web.

Abstract: A speech recognition system includes a line of service including a first server object coupled to a telephone network for receiving a voice data message from the telephone network, a second server object having a first connection to the first server object for receiving the voice data message from the first server object and converting the voice data message to a phonetic data message, a third server object having a second connection to the second server object for receiving the phonetic data message from the second server object and converting the phonetic data message to a syntactic data message and a fourth server object having a third connection to the third server object for receiving the syntactic data message from the third server object and converting the syntactic data message to a semantic data message, which is representative of the voice data message.

Abstract: A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.

Abstract: A phonetic data processing system processes phonetic stream data to produce a set of semantic data, using a context-free rich semantic grammar database (RSG DB) that includes a grammar tree, comprised of sub-trees, representing words and phrases. A phonetic searcher accepts the phonetic estimates and searches the RSG DB to produce a best word list, which is processed by a semantic parser, using the RSG DB, to produce a semantic tree instance, including all valid interpretations of the phonetic stream. An application accesses a semantic tree evaluator to interpret the semantic tree instance according to a context to produce a final linguistic interpretation of the phonetic stream, which is returned to the application.

Abstract: A speech recognition system for transforming an acoustic signal into a stream of phonetic estimates includes a frequency analyzer for generating a short-time frequency representation of the acoustic signal. A novelty processor separates background components of the representation from region of interest components of the representation. The output of the novelty processor includes the region of interest components of the representation according to the novelty parameters. An attention processor produces a gating signal as a function of the novelty output according to attention parameters. A coincidence processor produces information regarding co-occurrences between samples of the novelty output over time and frequency. The coincidence processor selectively gates the coincidence output as a function of the gating signal according to one or more coincidence parameters.

Abstract: A phoneme estimator in a speech-recognition system includes energy detect circuitry for detecting the segments of a speech signal that should be analyzed for phoneme content. Speech-element processors then process the speech signal segments, calculating nonlinear representations of the segments. The nonlinear representation data is applied to speech-element modeling circuitry which reduces the data through speech element specific modeling. The reduced data are then subjected to further nonlinear processing. The results of the further nonlinear processing are again applied to speech-element modeling circuitry, producing phoneme isotype estimates. The phoneme isotype estimates are rearranged and consolidated, that is, the estimates are uniformly labeled and duplicate estimates are consolidated, forming estimates of words or phrases containing minimal numbers of phonemes. The estimates may then be compared with stored words or phrases to determine what was spoken.

Abstract: A phoneme estimator in a speech-recognition system includes energy detect circuitry for detecting the segments of a speech signal that should be analyzed for phoneme content. Speech-element processors then process the speech signal segments, calculating nonlinear (powers and products) representations of the segments. The nonlinear representation data is applied to speech-element modeling circuitry which reduces the data through speech element specific modeling. The reduced data are then subjected to further nonlinear processing. The results of the further nonlinear processing are again applied to speech-element modeling circuitry, producing phoneme isotype estimates. The phoneme isotype estimates are rearranged and consolidated, that is, the estimates are uniformly labeled and duplicate estimates are consolidated, forming estimates of words or phrases containing minimal numbers of phonemes. The estimates may then be compared with stored words or phrases to determine what was spoken.