Patents Assigned to Estech Systems, Inc.
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Publication number: 20150044986Abstract: An notation-enabled communication system and method of generating billing data for a customer. One embodiment of a notation-enabled communication device includes: (1) a communication subsystem operable to transmit and receive communication data associated with a call, and (2) a call logger configured to accept notations associated with the call, generate a call detail record (CDR) based on the call and the notations and submit the CDR to a database.Type: ApplicationFiled: August 9, 2013Publication date: February 12, 2015Applicant: Estech Systems, Inc.Inventors: Eric Suder, Doug Boyd, Harvey Wende, George Platt, Brian Berger
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Patent number: 8538002Abstract: A telephone system comprising switching circuitry configured for coupling a call to a telephone extension coupled to the system, voice processing circuitry configured for automatically interacting with the call, a microprocessor, a first data bus connected between the microprocessor and the switching circuitry, and a second data bus connected between the microprocessor and the voice processing circuitry.Type: GrantFiled: June 4, 2012Date of Patent: September 17, 2013Assignee: Estech Systems, Inc.Inventors: Harold E. Hansen, Eric Suder
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Patent number: 8391298Abstract: In a Voice over IP system, a user can dial numbers stored in a series of lists, which are stored in the system and displayed to the user of an IP telephone. One implementation will allow a user to scroll through a list of remote sites. When the user finds the desired site, the user is then presented with the same options as a user local to that site. All of this can be performed without the need for an operator or a printed directory. This system provides an ability for a user to scroll through a list of names and phone numbers and then call a person once their name and phone number is displayed.Type: GrantFiled: May 29, 2003Date of Patent: March 5, 2013Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Publication number: 20120237015Abstract: A telephone system comprising switching circuitry configured for coupling a call to a telephone extension coupled to the system, voice processing circuitry configured for automatically interacting with the call, a microprocessor, a first data bus connected between the microprocessor and the switching circuitry, and a second data bus connected between the microprocessor and the voice processing circuitry.Type: ApplicationFiled: June 4, 2012Publication date: September 20, 2012Applicant: ESTECH SYSTEMS, INCInventors: HAROLD E.A. HANSEN, II, ERIC G. SUDER
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Patent number: 8194845Abstract: A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The single processing means communicates with a hard disk, which stores programs for running the various operations of the system, voice prompts and all voice mail messages. The single processing means is coupled to signal processing circuitry, which emulates analog electronics that would be used for filters, tone decoder, generators, etc. The single processing means and signal processing circuitry are coupled to central office lines and station lines by a digital cross-point matrix, which can connect any voice path to another voice path. The system integrates call processing and voice processing into one system controlled by one set of software and a single processing means.Type: GrantFiled: August 28, 2008Date of Patent: June 5, 2012Assignee: Estech Systems, Inc.Inventors: Harold E. A. Hansen, Eric Suder
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Patent number: 7860083Abstract: An information handling system comprises a IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. When a telephone in one local area network within a wide area network has a change in its status, such as going off-hook, a status message will be sent to an associated extension within another local area network connected to the wide area network to thereby cause a status indicator to notify the user at the remote extension that the telephone the first local area network has had a status change.Type: GrantFiled: June 18, 2009Date of Patent: December 28, 2010Assignee: Estech Systems, Inc.Inventors: Eric Suder, Harold E. Hansen
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Patent number: 7826440Abstract: An information handling system comprises a TCP/IP network connected via a modem to an IP telephony device that is then coupled to a network device. Data sent from the network device is addressed for transmission through the IP telephony device to the TCP/IP network. The IP telephony device monitors when an amount of data being received over the network falls below a predetermined threshold. If this occurs, the IP telephony device will throttle data being received by the IP telephony device from the connected network device.Type: GrantFiled: February 7, 2002Date of Patent: November 2, 2010Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Publication number: 20090257568Abstract: An information handling system comprises a IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. When a telephone in one local area network within a wide area network has a change in its status, such as going off-hook, a status message will be sent to an associated extension within another local area network connected to the wide area network to thereby cause a status indicator to notify the user at the remote extension that the telephone the first local area network has had a status change.Type: ApplicationFiled: June 18, 2009Publication date: October 15, 2009Applicant: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Publication number: 20080317235Abstract: A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The single processing means communicates with a hard disk, which stores programs for running the various operations of the system, voice prompts and all voice mail messages. The single processing means is coupled to signal processing circuitry, which emulates analog electronics that would be used for filters, tone decoder, generators, etc. The single processing means and signal processing circuitry are coupled to central office lines and station lines by a digital cross-point matrix, which can connect any voice path to another voice path. The system integrates call processing and voice processing into one system controlled by one set of software and a single processing means.Type: ApplicationFiled: August 28, 2008Publication date: December 25, 2008Applicant: Estech System, Inc.Inventors: Harold E.A. Hansen, II, Eric G. Suder
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Patent number: 7421066Abstract: A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The single processing means communicates with a hard disk, which stores programs for running the various operations of the system, voice prompts and all voice mail messages. The single processing means is coupled to signal processing circuitry, which emulates analog electronics that would be used for filters, tone decoder, generators, etc. The single processing means and signal processing circuitry are coupled to central office lines and station lines by a digital cross-point matrix, which can connect any voice path to another voice path. The system integrates call processing and voice processing into one system controlled by one set of software and a single processing means.Type: GrantFiled: March 13, 2001Date of Patent: September 2, 2008Assignee: Estech Systems, Inc.Inventors: Harold E. A. Hansen, II, Eric G. Suder
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Patent number: 7221741Abstract: A telephone and voice mail (voice processing) system, which is implemented using only a single processing means for controlling operation of both the telephone system and the voice mail system, permits a user to call back a party using caller ID data stored with a voice mail message left by the party calling into the system. This is accomplished by storing caller ID information associated with an incoming call along with the message placed by the incoming caller and stored within the mailbox associated with the called party. Additionally, the caller ID information may be used to create a speed dial list within the telephone and voice mail system for later use by the user. Such caller ID information may be retrieved from a voice mail message left by the calling party, or may be retrieved while conducting a conversation with the incoming call.Type: GrantFiled: January 18, 2000Date of Patent: May 22, 2007Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Patent number: 7123699Abstract: In a voice over IP system, an IP telephone includes an LED lamp that indicates a voice message has been stored in a remote voice mail system. The IP telephone can then access that voice message. The message can also be moved from one remote site to another.Type: GrantFiled: August 2, 2002Date of Patent: October 17, 2006Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Patent number: 7068684Abstract: An information handling system comprises a TCP/IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. Data sent from the network device is addressed for transmission to the data server and is transmitted through the IP telephony device to the TCP/IP network. The IP telephony device monitors when an amount of data being received over the network falls below a predetermined threshold. If this occurs, the IP telephony device will send a signal to the multimedia server, which will then generate a congestion signal to send to all or selected IP telephony devices in the network to throttle data being received by the IP telephony devices from their respective connected network devices.Type: GrantFiled: February 1, 2001Date of Patent: June 27, 2006Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Patent number: 6940962Abstract: A telephone and voice mail (voice processing) system, which is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system, permits a caller, which has been placed on-hold, to request and be connected to another destination, such as another telephone extension in the system. Such a process may be performed by a recognition of digits dialed by the caller placed on-hold and then making a connection of the call to the requested extension number associated with the digits dialed.Type: GrantFiled: June 11, 1997Date of Patent: September 6, 2005Assignee: Estech Systems, Inc.Inventors: Harold E. A. Hansen, II, Eric G. Suder
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Patent number: 6925167Abstract: An information handling system comprises a TCP/IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. Data sent from the network device is addressed for transmission to the data server and is transmitted through the IP telephony device to the TCP/IP network. The present invention allows a user, such as a supervisor, to monitor the audio conversations of users on the system and current display information of another station. This can be done between remote systems so that the monitoring individual does not have to be in the same system as the user who is being monitored.Type: GrantFiled: January 8, 2002Date of Patent: August 2, 2005Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Patent number: 6842505Abstract: A communications system, which has a plurality of terminals connected thereto, has one or more object presence detecting devices associated with the individual terminals. The detecting devices detect whether or not an object, such as a person, has been detected near any particular and associated terminal and informs the system. The telephone system can then provide a visual indication to other terminals within the system that a person is near their terminal. Such detecting capabilities can also be used to forward communications to another terminal if a user is not near their terminal.Type: GrantFiled: April 5, 1999Date of Patent: January 11, 2005Assignee: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen, II
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Publication number: 20040022373Abstract: In a voice over IP system, an IP telephone includes an LED lamp that indicates a voice message has been stored in a remote voice mail system. The IP telephone can then access that voice message. The message can also be moved from one remote site to another.Type: ApplicationFiled: August 2, 2002Publication date: February 5, 2004Applicant: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen
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Publication number: 20030007606Abstract: An information handling system comprises a TCP/IP network connecting a hub to a multimedia server and the hub to a data server, and the hub to an IP telephony device that is then coupled to a network device. Data sent from the network device is addressed for transmission to the data server and is transmitted through the IP telephony device to the TCP/IP network. The present invention allows a user, such as a supervisor, to monitor the audio conversations of users on the system and current display information of another station. This can be done between remote systems so that the monitoring individual does not have to be in the same system as the user who is being monitored.Type: ApplicationFiled: January 8, 2002Publication date: January 9, 2003Applicant: Estech Systems, Inc.Inventors: Eric G. Suder, Harold E. A. Hansen
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Patent number: 6252944Abstract: A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The single processing means communicates with a hard disk, which stores programs for running the various operations of the system, voice prompts and all voice mail messages. The single processing means is coupled to signal processing circuitry, which emulates analog electronics that would be used for filters, tone decoder, generators, etc. The single processing means and signal processing circuitry are coupled to central office lines and station lines by a digital cross-point matrix, which can connect any voice path to another voice path. The system integrates call processing and voice processing into one system controlled by one set of software and a single processing means.Type: GrantFiled: June 11, 1997Date of Patent: June 26, 2001Assignee: Estech Systems, Inc.Inventors: Harold E. A. Hansen, II, Eric G. Suder
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Patent number: RE39722Abstract: A telephone and voice mail (voice processing) system is implemented using only a single processing means for controlling operations of both the telephone system and the voice mail system. The single processing means communicates with a hard disk, which stores programs for running the various operations of the system, voice prompts and all voice mail messages. The single processing means is coupled to signal processing circuitry, which emulates analog electronics that would be used for filters, tone decoder, generators, etc. The single processing means and signal processing circuitry are coupled to central office lines and station lines by a digital cross-point matrix, which can connect any voice path to another voice path. The system integrates call processing and voice processing into one system controlled by one set of software and a single processing means.Type: GrantFiled: June 3, 2005Date of Patent: July 10, 2007Assignee: Estech Systems, Inc.Inventors: Harold E. A. Hansen, II, Eric G. Suder