Patents Assigned to GLOBALWONKS, INC.
  • Patent number: 11068479
    Abstract: Introduced here are various embodiments for selectively assigning a query to an expert. A network-accessible server system may receive a query from a client device indicating a question or project proposal. The query text may be parsed and attributes of the query may be determined by inspecting the parsed query text. The query attributes may be compared with attributes associated with a pool of experts with various specialties and expertise in various fields. The network-accessible server system may match the query attributes with attributes associated with a first expert with a similarity that exceeds a threshold similarity level to identify that an expertise of the first expert matches the requested expertise in the query. The first expert may be assigned to the query and prompted to provide a response to the query.
    Type: Grant
    Filed: January 9, 2019
    Date of Patent: July 20, 2021
    Assignee: GLOBALWONKS, INC.
    Inventors: Cenk Sidar, Faith Orhan, Bilal Baloch