Abstract: A computer implemented method for validating the identity of a controller for an automated banking machine based on displayed indicia. The method includes detecting access to a secure compartment of an automated banking machine, displaying a security indicia visible from the secure compartment, receiving the security indicia at an input device and a first controller accessible from outside of the secure compartment, and validating the identity of the controller based on the received security indicia.

Abstract: A terminal for use in a retail banking system comprises an interface for receiving multiple types of personal authentication elements. An authentication request for a user is associated with one or more of these types of element. The terminal also comprises a security module for providing access to a plurality of different access spaces of the system, each space comprises a different respective function or combination of functions of the system. For each access space, the security module provides a mapping between that access space and a respective one or more of the types of personal authentication element. Based on this mapping, the security module is thus configured to grant the user with access to one of the access spaces on condition of being mapped to the one or more types of personal authentication element associated with the authentication request for the user, and on condition those elements are verified.

Abstract: A computer implemented method for updating configuration data in at least one automated banking machine is configured to execute configuration update steps embodied with a computer readable medium. The method includes identifying one or more sub-systems implemented within the automated banking machine, receiving an update to configuration data for at least one of the identified sub-systems, generating a restore point based on a current implementation of the sub-systems for the automated banking machine, and installing the configuration data in the automated banking machine. The identified sub-systems can include at least two of roll storage modules, a note handling module controller, a note detector module, and an interface controller.

Abstract: A controller comprising: a database; a control module associated with the database; and a network interface configured to connect, over a network, to a plurality of workstations and at least one machine for performing operations to handle cash and/or other physical financial documents. The network interface receives requests from at least some of the workstations over the network, each comprising a request to pre-order a respective one of the operations. The requests are stored in the database. The network further receives, over the network, a signal from or on behalf of a slave module of the machine for retrieving one of the requests from the database. The control module processes the signal and in response releases the respective operation, the release comprising issuing an instruction to the slave module over the network controlling the machine to perform the respective operation to handle the cash and/or other physical financial document.

Abstract: A banking system comprising a network, one or more cash handling machines connected to the network, the cash handling machine generating a status report on detection of a status update event, at least one monitoring device connected to the network to which the status report is addressed, and one or more user devices connected to the network. The monitoring device(s) allow at least one operative of each user device to subscribe to particular cash handling machine(s) and/or particular event type(s). The at least one monitoring device receives the status reports and filters them based on one or more report identifiers in each report identifying the cash handling machine generating the report and/or an event type, and transmits to each of the user devices only the filtered status reports which contain report identifiers identifying the one or more cash handling machines and/or event types to which an operative has subscribed.

Abstract: According to one aspect the disclosure relates to a terminal for providing at least one machine based transaction facility for a customer. The terminal comprises: a user interface configured to receive input from a user for conducting transactions and to present to the user a request help option; a first communication interface operable to transmit a user request from the terminal when the request help option is selected to cause an alert to be activated at a separate device; and a second communications interface configured to detect a connection request from a controlling computer and to establish a communications link with the controlling computer by means of which the controlling computer can control operations of the terminal to assist the customer in effecting a transaction. According to another aspect the disclosure relates to a computer system for delivering transactions to a customer.

Abstract: A document handling apparatus (10) is disclosed. The apparatus (10) comprises a safe (20) housing a storage assembly (30), a note handling module (30) (40) mounted on top of the safe (20) and a door cover (60) which conceals a safe door (22) providing access to the interior of the safe. The note handling module (30) (40) has an input module (41), a NHM transport (42) for conveying documents, an output module (46), a document analysis assembly (43) and a first diverter (44) controlled by a main control unit. The door cover (60) further conceals a cassette module (50) located between the door cover (60) and the door safe door (22) and which houses a removable cassette (110) for storing documents.