Abstract: A microphone array for providing a focused field of optimum audio reception is disclosed. The array has a series of interconnected microphones spaced within a housing. At a midpoint of the spaced microphones is an illuminated polarized centering marker which gives the user a visual signal that the user is located within the optimum filed of audio reception. The housing can be placed on the top front edge of video monitor and has slideably mounted removable feet, which allow the microphones to be aimed more accurately at the user. The array is foldable along a midpoint, which allow for compact storage. The folding mechanism is a hinge, which has a hollow core, and openings which allow the internal wiring to interconnect two wings of the array without exposing the wires. The wings are held in their longitudinally oriented position by a latching mechanism of pins in one wing which snap fit into capture boots within the other wing.

Abstract: A microphone array for providing a focused field of optimum audio reception is disclosed. The array has a series of interconnected microphones spaced within a housing. At a midpoint of the spaced microphones is an illuminated polarized centering marker which gives the user a visual signal that the user is located within the optimum filed of audio reception. The housing can be placed on the top front edge of video monitor and has slideably mounted removable feet, which allow the microphones to be aimed more accurately at the user. The array is foldable along a midpoint, which allow for compact storage. The folding mechanism is a hinge, which has a hollow core, and openings which allow the internal wiring to interconnect two wings of the array without exposing the wires. The wings are held in their longitudinally oriented position by a latching mechanism of pins in one wing which snap fit into capture boots within the other wing.

Abstract: A microphone array for providing a focused field of optimum audio reception is disclosed. The array has a series of interconnected microphones spaced within a housing. At a midpoint of the spaced microphones is an illuminated polarized centering marker which gives the user a visual signal that the user is located within the optimum filed of audio reception. The housing can be placed on the top front edge of video monitor and has slideably mounted removable feet, which allow the microphones to be aimed more accurately at the user. The array is foldable along a midpoint, which allow for compact storage. The folding mechanism is a hinge, which has a hollow core, and openings which allow the internal wiring to interconnect two wings of the array without exposing the wires. The wings are held in their longitudinally oriented position by a latching mechanism of pins in one wing which snap fit into capture boots within the other wing.

Abstract: A telephone agent availability monitoring system is disclosed for use in telephone switching networks known as “automatic call distribution” systems (ACD's). The inventive monitoring system automatically detects when a telephone headset is unplugged from its associated amplifier, and sends a signal via the agent's computer work station to a central server connected with telephone switching equipment. In the case of a wireless headset, a signal is sent when the headset travels out of communication range. The telephone switching equipment can then route an ongoing call and/or future calls to other agents who are available, until the monitoring system detects that the headset has been plugged back into the amplifier or traveled back into range, indicating that the agent is available again.

Abstract: A communications headset has an earpiece housing that rests on top of the ear and which also has a receiver assembly coupled to the earpiece housing. The receiver assembly is rotatable between a position at which the receiver assembly is against the ear and a position at which the receiver assembly is rotated away from the ear, thereby allowing a user of the headset to wear the headset comfortably even at times when the headset is not in use for communication. The receiver assembly is biased toward the ear, thereby acoustically coupling the receiver assembly reliably and snugly to the ear when the receiver assembly is at the position against the ear. When the receiver assembly is at the position rotated away from the ear, the receiver assembly is held securely in that position.

Abstract: Existing automatic log on/log off systems in telephone systems determine whether or not a workstation is occupied and whether calls can be directed to that workstation by determining whether or not the amplifier that provides the interface between the telephone system and the occupant's headset is plugged into the workstation. Recent headsets have included a connector in the cord between the headset and the amplifier, enabling the occupant to leave the workstation without unplugging the amplifier. However, this defeats the sensing mechanism of the existing automatic log on/log off system. A wireless telephone headset system according to the present invention replaces the existing wired amplifier and headset assembly and includes a detector for determining whether a wireless communication link exists between the headset and the amplifier, and an activator for activating the existing automatic log on/log off system in the telephone system.

Abstract: A communications headset has an earpiece housing that rests on top of the ear and which also has a receiver assembly coupled to the earpiece housing. The receiver assembly is rotatable between a position at which the receiver assembly is against the ear and a position at which the receiver assembly is rotated away from the ear, thereby allowing a user of the headset to wear the headset comfortably even at times when the headset is not in use for communication. The receiver assembly is biased toward the ear, thereby acoustically coupling the receiver assembly reliably and snugly to the ear when the receiver assembly is at the position against the ear. When the receiver assembly is at the position rotated away from the ear, the receiver assembly is held securely in that position.

Abstract: Existing automatic log on/log off systems in telephone systems determine whether or not a workstation is occupied and whether calls can be directed to that workstation by determining whether or not the amplifier that provides the interface between the telephone system and the occupant's headset is plugged into the workstation. Recent headsets have included a connector in the cord between the headset and the amplifier, enabling the occupant to leave the workstation without unplugging the amplifier. However, this defeats the sensing mechanism of the existing automatic log on/log off system. An amplifier according to the invention replaces the existing amplifier and includes a detector for determining whether a communication link exists between the headset and the amplifier, and an activator for activating the existing automatic log on/log off system in the telephone system.