Abstract: Systems, methods and tools for securely scheduling appointments, maintenance and repairs of vehicles. The system may be an automated service kiosk available 24 hours a day. A customer can schedule services, drop off and pick up keys for receiving service at any time that may be convenient for the customer, without regard for the normal operating hours of the service provider and may do so without having to interact with an employee of the service provider. Automated customer recognition may be performed using license scanning or biometric scanning. The user may select a service from a menu of services and deposit keys (or key fobs) within the kiosk system or receive keys therefrom. Upon returning to complete the service transaction customers may scan a paper or digital receipt provided during the initial scheduling of the service and tender payment via the kiosk or using digital currency.
Type:
Grant
Filed:
May 6, 2020
Date of Patent:
July 11, 2023
Assignees:
GO MOTO, INC., MERIDIAN ZERO, LLC
Inventors:
Todd Marcelle, Christopher Gilder, Robert Florig, Lynwood A. Williams, Philip Aubrey White
Abstract: Systems, methods and tools for securely scheduling appointments, maintenance and repairs of vehicles. The system may be an automated service kiosk available 24 hours a day. A customer can schedule services, drop off and pick up keys for receiving service at any time that may be convenient for the customer, without regard for the normal operating hours of the service provider and may do so without having to interact with an employee of the service provider. Automated customer recognition may be performed using license scanning or biometric scanning. The user may select a service from a menu of services and deposit keys (or key fobs) within the kiosk system or receive keys therefrom. Upon returning to complete the service transaction customers may scan a paper or digital receipt provided during the initial scheduling of the service and tender payment via the kiosk or using digital currency.
Type:
Grant
Filed:
March 6, 2017
Date of Patent:
July 13, 2021
Assignees:
GO MOTO, INC., MERIDIAN ZERO, LLC
Inventors:
Todd Marcelle, Christopher Gilder, Robert Florig, Lynwood A. Williams, Jr., Philip Aubrey White