Patents Assigned to GTE Service Corporation
  • Publication number: 20100011298
    Abstract: A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal page service.
    Type: Application
    Filed: July 16, 2009
    Publication date: January 14, 2010
    Applicant: GTE SERVICE CORPORATION
    Inventors: Bruce S. Campbell, Burton M. Strauss, III, Myron C. Dolecki
  • Patent number: 6901397
    Abstract: A web-based application is used to assist customer service representatives or others answer questions about various items such as electronic equipment. The application provides the user with an interface with links to additional pages of information. In one embodiment, the application can be configured to allow the user to answer questions about DSS satellite television systems, including installation, operation and programming information. The web-based application provides information to the user as well as interactive displays that simulate the actual operation of the unit under investigation. The displays can be rotated to assist the user in visualizing the unit under investigation and dialog boxes can be nested to appear when specific portions of a display are selected. For example, the display of a decoder box could be rotated and functional keys selected to obtain additional information about their function.
    Type: Grant
    Filed: February 5, 1999
    Date of Patent: May 31, 2005
    Assignee: GTE Service Corporation
    Inventors: Tina L. Moldenhauer, Melissa Magos, Greg Gordy
  • Patent number: 6405188
    Abstract: Methods and systems for providing an improved IR system that performs information retrieval by using probabilities. When performing information retrieval, the improved IR system utilizes both the prior probability that a document is relevant independent of the query as well as the probability that the query was generated by a particular document given that the particular document is relevant. By using these probabilities, the improved IR system retrieves documents in a more accurate manner than conventional systems which are based on an ad hoc approach.
    Type: Grant
    Filed: July 31, 1998
    Date of Patent: June 11, 2002
    Assignees: Genuity Inc., GTE Service Corporation
    Inventors: Richard M. Schwartz, David R. H. Miller, Timothy R. Leek
  • Patent number: 6370579
    Abstract: A system for performing packet based data communications over a parallel set of sublinks is provided. A transmitter unit separates the sublinks into an available set of sublinks and a busy set of sublinks. This transmitter avoids processing delays by utilizing sublinks in the available sublink set and not waiting for sublinks in the busy sublink set to be released. To receive the packets, a receiver unit utilizes a sequence number associated with each packet. Accordingly, the receiver extracts the one or more packets of data received in parallel over the set of sublinks in sequential order. A packet window buffer is used to store packets in sequence if they are initially received out of order. The receiver utilizes a sliding window to provide packets in continuous sequential order and transmits the packets serially over a single communication link.
    Type: Grant
    Filed: October 21, 1998
    Date of Patent: April 9, 2002
    Assignees: Genuity Inc., GTE Service Corporation
    Inventor: Craig Partridge
  • Patent number: 6351468
    Abstract: A communications protocol that is used in a network having a hub device connected to a plurality of peripheral devices includes a synchronization beacon frame that is broadcast by the hub device to the peripheral devices for permitting the peripheral devices to synchronize to the network, a token frame that is broadcast by the hub device to the peripheral devices for allocating network bandwidth among the peripheral devices, a status response frame that is transmitted by the peripheral devices to the hub device for indicating whether the peripheral devices have data to transmit to the hub device, and a data frame. The synchronization beacon frame includes a beacon identifier that identifies a frame as the synchronization beacon frame, and a hub identifier that identifies an address of the hub device. The token frame includes a data portion that schedules a data transmission on the network, and a status response portion that schedules a status response transmission on the network.
    Type: Grant
    Filed: July 2, 1998
    Date of Patent: February 26, 2002
    Assignee: GTE Service Corporation
    Inventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
  • Patent number: 6327349
    Abstract: In a telephone network supporting local number portability, a system and method for assigning a location identifier uses a location routing number to identify the geographic location of a customer. A local carrier assigns a telephone number to a customer. The local carrier then assigns a location routing number to the telephone number. A first portion of the location routing number represents routing information and a second portion represents the location of the customer. The second portion may then be used to determine billing.
    Type: Grant
    Filed: October 20, 1999
    Date of Patent: December 4, 2001
    Assignee: GTE Service Corporation
    Inventor: John Charles Rollins
  • Patent number: 6324648
    Abstract: A computer system provides authenticated access for a client computer over an insecure, public network to one of a plurality of destination servers on private, secure network, through the use of a client-side X.509 digital certificate. A firewall is disposed between the insecure, public network and the private network. A demilitarized zone (DMZ) proxy server intercepts messages destined for the destination servers, and forwards the intercepted messages through the firewall to a gateway on the private network. The gateway is configured to create a cookie, based on the selection of one of a several applications available on the private network. The cookie contains an identifier sufficient to identify the destination server corresponding to the selected application. Messages from the client computer include the cookie. The gateway processes the cookie and appends the identifier on a destination URL portion of the messages for routing.
    Type: Grant
    Filed: December 23, 1999
    Date of Patent: November 27, 2001
    Assignee: GTE Service Corporation
    Inventor: David R. Grantges, Jr.
  • Patent number: 6314091
    Abstract: A personal area network includes a plurality of peripheral devices attached to the network, at least one attaching peripheral device requesting to attach to the network, and a hub device connected to the network and communicating with the plurality of peripheral devices. The hub device receives the attachment request from the attaching peripheral device, provides the attaching peripheral device with attachment approval and a time-out interval, and detaches the attaching peripheral device when the attaching peripheral device fails to communicate with the hub device for a period of time equal to the time-out interval.
    Type: Grant
    Filed: July 2, 1998
    Date of Patent: November 6, 2001
    Assignee: GTE Service Corporation
    Inventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
  • Patent number: 6310966
    Abstract: Biometric identification is combined with digital certificates for electronic authentication as biometric certificates. The biometric certificates are managed through the use of a biometric certificate management system. Biometric certificates may be used in any electronic transaction requiring authentication of the participants. Biometric data is pre-stored in a biometric database of the biometric certificate management system by receiving data corresponding to physical characteristics of registered users through a biometric input device. Subsequent transactions to be conducted over a network have digital signatures generated from the physical characteristics of a current user and from the electronic transaction. The electronic transaction is authenticated by comparison of hash values in the digital signature with re-created hash values. The user is authenticated by comparison against the pre-stored biometric certificates of the physical characteristics of users in the biometric database.
    Type: Grant
    Filed: May 8, 1998
    Date of Patent: October 30, 2001
    Assignee: GTE Service Corporation
    Inventors: Robert S. Dulude, Clyde Musgrave
  • Patent number: 6311182
    Abstract: A voice activated and operated Internet web browser where voiced utterances are digitized and the digitized representation is input to a speech recognition program is disclosed. The speech recognition program determines the most likely set of words from a stored vocabulary making up the utterances. The words are analyzed and searched against a database of topics or micro-domain areas. If a match occurs the words are analyzed by a subprogram associated with the specific topic area and key words are identified and other words discarded. The key words are input to a search engine or the equivalent. The search engine returns information associated with the topic. If no topic match is found a general search on the recognized words is performed. The recognized words are fed to a identification module where key words are extracted that are associated with names of people, organizations, locations, and companies; times; money amounts; percentages; dates; and not-a-name.
    Type: Grant
    Filed: November 17, 1997
    Date of Patent: October 30, 2001
    Assignees: Genuity Inc., GTE Service Corporation
    Inventors: Sean C. Colbath, David Stallard, Cecile Pham, Long Nguyen
  • Patent number: 6310893
    Abstract: A method and system for communicating a packet over a cell relay satellite network, without establishing a connection in the cell relay satellite network, comprises the steps of segmenting the packet into a number of segments at a source node in the communications network, generating for each of the segments a fixed size cell that includes a cell header and a payload with a prefix, a downlink beam locator, and a source node identifier included in the cell header, and inserting each segment into the payload of each generated cell, respectively, and transmitting the cells to the cell relay satellite. A cell relay satellite receives each transmitted cell from the source node, and broadcasts each cell on a downlink beam corresponding to the downlink beam locator in each cell header. A destination node receives each broadcasted cell on the downlink beam, and re-assembles the packet from the received cells.
    Type: Grant
    Filed: June 17, 1998
    Date of Patent: October 30, 2001
    Assignees: Genuity Inc., GTE Service Corporation
    Inventors: Ruixi Yuan, Bora Akyol, William Timothy Strayer
  • Patent number: 6283406
    Abstract: An active control device for reducing high-speed impulsive (“HSI”) and blade vortex interaction (“BVI”) noise in a rotor aircraft, such as a helicopter, is disclosed. The system comprises a plurality of rotor blades extending radially in spaced relationship from a central hub, each of the blades having spaced apart upper and lower surfaces, an interior volume between the surfaces, and leading and trailing edges at the respective joined edges of the upper and lower surfaces. Air intake passages are disposed on the surfaces of each blade proximate the leading edge to controllably admit air into the interior volume; and air output passages are disposed on the surfaces of each blade proximate the trailing edge and the outer edge tip to controllably expel air from the interior volume of the blade. Admitting and expelling of air into and out of the interior volume of each blade is controlled in accordance with a determined condition of that blade.
    Type: Grant
    Filed: September 10, 1999
    Date of Patent: September 4, 2001
    Assignee: GTE Service Corporation
    Inventors: Paul J. Remington, William B. Coney, Alan Robert Douglas Curtis
  • Patent number: 6272140
    Abstract: A network includes a hub device connected to a plurality of peripheral devices. The hub device includes a send token register, a receive token register, and a communication protocol engine. The send token register contains tokens for allocation of output data bandwidth. The receive token register contains tokens for allocation of input data bandwidth. The communication protocol engine alternately transmits the tokens from the send and receive token registers to ensure a split of the output and input data bandwidth on the network.
    Type: Grant
    Filed: July 2, 1998
    Date of Patent: August 7, 2001
    Assignee: GTE Service Corporation
    Inventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
  • Publication number: 20010007975
    Abstract: Systems consistent with the present invention provide a secure private network for accessing confidential law enforcement data over a public network. The system includes a server terminal located at a central facility for storing the accessed data and a plurality of client terminals. Each client terminal is preferably located in a different law enforcement agency, varying in jurisdiction on either a local, regional, national, or international level. The client terminals communicate with the server terminal over the public network. To ensure that the information is secure when it is transferred over the public network or when it is stored at the server terminal, the system uses multiple layers of security, including smart cards, data encryption, user authentication and firewalls.
    Type: Application
    Filed: February 28, 2001
    Publication date: July 12, 2001
    Applicant: GTE Service Corporation
    Inventors: James Ronald Nyberg, Brian S. Plotkin, Brion Cory Lance, David L. Watkins
  • Patent number: 6243465
    Abstract: A method for providing video programming in a nearly on demand basis is disclosed. A video network includes a video server that operates several video recorders to simultaneously exhibit video performances or programs on a plurality of channels. The video server is controlled in real time in accordance with data presented to it in an exhibition plan. The exhibition plan calls for two or more channels to show the same program on a time offset basis. Due to the offset in exhibiting a given program, a subscriber may view a program at any time, from the beginning of a program, by waiting for a period of time that is no longer than the offset. Preferably, this offset is substantially shorter than the run time of the program. The channels carrying this program are unscrambled prior to the beginning of the program and for a predetermined duration into the program so that subscribers may preview the program. However, the channels are scrambled for the remainder of the exhibition of the program.
    Type: Grant
    Filed: November 22, 1996
    Date of Patent: June 5, 2001
    Assignees: GTE Service Corporation, GTE Laboratories Incorporated
    Inventors: Kathryn E. Ullrich, Stephen S. Walker, Lauren F. Calaby, David E. Seibel, Thomas F. Gillette
  • Patent number: 6240051
    Abstract: An apparatus and method for detecting, locating, tracking, or classifying an acoustic energy source located on a far side of a structure is disclosed. In accordance with the present invention, a receiving device samples a plurality of points on a near side of the structure to detect vibrations that result from sound waves propagated by the acoustic energy source. The location of the acoustic energy source is determined based on the relative time differences of the vibrations and the known positions of the vibrations on the structure. The acoustic energy source may be classified based on identifying characteristics of the vibrations. In addition, a device may be provided to transmit a sound wave through the structure. The receiving devices samples a plurality of points on the near side of the structure to detect vibrations resulting from reflections of the sound wave from the object.
    Type: Grant
    Filed: September 4, 1998
    Date of Patent: May 29, 2001
    Assignee: GTE Service Corporation
    Inventor: Carey D. Bunks
  • Patent number: 6208746
    Abstract: A biometric watermark system and method generate a biometrically encoded bitstream from biometric data of a user and from electronic data to be transmitted to the user. The encoded bitstream has the biometric data acting as a biometric watermark. The encoded bitstream is then sent to a decoder of the user, with the biometric watermark providing security in the transmission in order to prevent unauthorized users from extracting the electronic data. The decoder utilizes the biometric data of the user to decode the biometrically encoded bitstream, so as to extract the biometric watermark, and to securely retrieve the electronic data.
    Type: Grant
    Filed: December 31, 1997
    Date of Patent: March 27, 2001
    Assignee: GTE Service Corporation
    Inventor: Clyde Musgrave
  • Patent number: 6202151
    Abstract: A technique for combining biometric identification with digital certificates for electronic authentication called biometric certificates. The technique includes the management of biometric certificates through the use of a biometric certificate management system. Biometric certificates may be used in any electronic transaction requiring authentication of the participants. Biometric data is pre-stored in a biometric database of the biometric certificate management system by receiving data corresponding to physical characteristics of registered users through a biometric input device. Subsequent transactions to be conducted over a network have biometric certificates generated from the physical characteristics of a current user, which is then appended to the transaction, and which then authenticates the user by comparison against the pre-stored biometric data of the physical characteristics of users in the biometric database.
    Type: Grant
    Filed: December 31, 1997
    Date of Patent: March 13, 2001
    Assignee: GTE Service Corporation
    Inventors: Clyde Musgrave, Robert S. Dulude
  • Patent number: 6185619
    Abstract: According to the present invention, a method and system provides the ability to assign requests for data objects made by clients among multiple network servers. The invention provides a distributed computing system and methods to assign user requests to replicated servers contained by the distributed computing system in a manner that attempts to meet the goals of a particular routing policy. Policies may include minimizing the amount of time for the request to be completed.
    Type: Grant
    Filed: November 7, 1997
    Date of Patent: February 6, 2001
    Assignees: Genuity Inc., GTE Service Corporation
    Inventors: Rodney Lance Joffe, Barry A. Dykes, Jason Alan Brittain, Victor Joseph Oppleman, Brian Everett Pettingell, James Joseph Lippard, Ian Burke Vandeventer, Brett Dean Watson, Steven Michael Hotz, Nils Herbert Mc Carthy
  • Patent number: 6173803
    Abstract: A method and device for generating a high amplitude sound wave is provided. The device includes a housing having an open end. A piston is slidably disposed in the open end of the housing and forms a chamber for holding a pressurized liquid. The pressurized liquid acts on the piston to move the piston relative to the housing. A latch is operable to fix the piston relative to the housing and to release the piston. Upon release of the latch, the piston moves relative to the housing to generate the sound wave. In the method of the present invention, a piston is fixed relative to a housing to form a chamber between the housing and the piston. The chamber is filled with a pressurized fluid and the piston is released to allow the pressurized fluid move the piston relative to the housing and generate the sound wave.
    Type: Grant
    Filed: July 7, 1999
    Date of Patent: January 16, 2001
    Assignee: GTE Service Corporation
    Inventor: James Edwin Barger