Patents Assigned to GTE Services
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Publication number: 20100011298Abstract: A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal page service.Type: ApplicationFiled: July 16, 2009Publication date: January 14, 2010Applicant: GTE SERVICE CORPORATIONInventors: Bruce S. Campbell, Burton M. Strauss, III, Myron C. Dolecki
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Patent number: 6901397Abstract: A web-based application is used to assist customer service representatives or others answer questions about various items such as electronic equipment. The application provides the user with an interface with links to additional pages of information. In one embodiment, the application can be configured to allow the user to answer questions about DSS satellite television systems, including installation, operation and programming information. The web-based application provides information to the user as well as interactive displays that simulate the actual operation of the unit under investigation. The displays can be rotated to assist the user in visualizing the unit under investigation and dialog boxes can be nested to appear when specific portions of a display are selected. For example, the display of a decoder box could be rotated and functional keys selected to obtain additional information about their function.Type: GrantFiled: February 5, 1999Date of Patent: May 31, 2005Assignee: GTE Service CorporationInventors: Tina L. Moldenhauer, Melissa Magos, Greg Gordy
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Patent number: 6405188Abstract: Methods and systems for providing an improved IR system that performs information retrieval by using probabilities. When performing information retrieval, the improved IR system utilizes both the prior probability that a document is relevant independent of the query as well as the probability that the query was generated by a particular document given that the particular document is relevant. By using these probabilities, the improved IR system retrieves documents in a more accurate manner than conventional systems which are based on an ad hoc approach.Type: GrantFiled: July 31, 1998Date of Patent: June 11, 2002Assignees: Genuity Inc., GTE Service CorporationInventors: Richard M. Schwartz, David R. H. Miller, Timothy R. Leek
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Patent number: 6370579Abstract: A system for performing packet based data communications over a parallel set of sublinks is provided. A transmitter unit separates the sublinks into an available set of sublinks and a busy set of sublinks. This transmitter avoids processing delays by utilizing sublinks in the available sublink set and not waiting for sublinks in the busy sublink set to be released. To receive the packets, a receiver unit utilizes a sequence number associated with each packet. Accordingly, the receiver extracts the one or more packets of data received in parallel over the set of sublinks in sequential order. A packet window buffer is used to store packets in sequence if they are initially received out of order. The receiver utilizes a sliding window to provide packets in continuous sequential order and transmits the packets serially over a single communication link.Type: GrantFiled: October 21, 1998Date of Patent: April 9, 2002Assignees: Genuity Inc., GTE Service CorporationInventor: Craig Partridge
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Patent number: 6351468Abstract: A communications protocol that is used in a network having a hub device connected to a plurality of peripheral devices includes a synchronization beacon frame that is broadcast by the hub device to the peripheral devices for permitting the peripheral devices to synchronize to the network, a token frame that is broadcast by the hub device to the peripheral devices for allocating network bandwidth among the peripheral devices, a status response frame that is transmitted by the peripheral devices to the hub device for indicating whether the peripheral devices have data to transmit to the hub device, and a data frame. The synchronization beacon frame includes a beacon identifier that identifies a frame as the synchronization beacon frame, and a hub identifier that identifies an address of the hub device. The token frame includes a data portion that schedules a data transmission on the network, and a status response portion that schedules a status response transmission on the network.Type: GrantFiled: July 2, 1998Date of Patent: February 26, 2002Assignee: GTE Service CorporationInventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
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Patent number: 6347366Abstract: An embedded genetic allocator system uses genetic algorithms to generate trial solutions to the allocation of data buffers among various kinds of memory banks and measures the quality of each solution. The quality is determined through the use of a monitoring system that accurately measures application execution times while maintaining low intrusiveness in the software execution. Because the allocation process is highly automated and based upon accurate performance data derived from actual system operation, optimal solutions to the allocation problem are reached much more quickly and efficiently than can be done using current, largely manual, approaches.Type: GrantFiled: December 10, 1998Date of Patent: February 12, 2002Assignees: Genuity Inc., GTE ServicesInventor: David B. Cousins
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Patent number: 6327349Abstract: In a telephone network supporting local number portability, a system and method for assigning a location identifier uses a location routing number to identify the geographic location of a customer. A local carrier assigns a telephone number to a customer. The local carrier then assigns a location routing number to the telephone number. A first portion of the location routing number represents routing information and a second portion represents the location of the customer. The second portion may then be used to determine billing.Type: GrantFiled: October 20, 1999Date of Patent: December 4, 2001Assignee: GTE Service CorporationInventor: John Charles Rollins
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Patent number: 6324648Abstract: A computer system provides authenticated access for a client computer over an insecure, public network to one of a plurality of destination servers on private, secure network, through the use of a client-side X.509 digital certificate. A firewall is disposed between the insecure, public network and the private network. A demilitarized zone (DMZ) proxy server intercepts messages destined for the destination servers, and forwards the intercepted messages through the firewall to a gateway on the private network. The gateway is configured to create a cookie, based on the selection of one of a several applications available on the private network. The cookie contains an identifier sufficient to identify the destination server corresponding to the selected application. Messages from the client computer include the cookie. The gateway processes the cookie and appends the identifier on a destination URL portion of the messages for routing.Type: GrantFiled: December 23, 1999Date of Patent: November 27, 2001Assignee: GTE Service CorporationInventor: David R. Grantges, Jr.
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Patent number: 6314091Abstract: A personal area network includes a plurality of peripheral devices attached to the network, at least one attaching peripheral device requesting to attach to the network, and a hub device connected to the network and communicating with the plurality of peripheral devices. The hub device receives the attachment request from the attaching peripheral device, provides the attaching peripheral device with attachment approval and a time-out interval, and detaches the attaching peripheral device when the attaching peripheral device fails to communicate with the hub device for a period of time equal to the time-out interval.Type: GrantFiled: July 2, 1998Date of Patent: November 6, 2001Assignee: GTE Service CorporationInventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
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Patent number: 6310893Abstract: A method and system for communicating a packet over a cell relay satellite network, without establishing a connection in the cell relay satellite network, comprises the steps of segmenting the packet into a number of segments at a source node in the communications network, generating for each of the segments a fixed size cell that includes a cell header and a payload with a prefix, a downlink beam locator, and a source node identifier included in the cell header, and inserting each segment into the payload of each generated cell, respectively, and transmitting the cells to the cell relay satellite. A cell relay satellite receives each transmitted cell from the source node, and broadcasts each cell on a downlink beam corresponding to the downlink beam locator in each cell header. A destination node receives each broadcasted cell on the downlink beam, and re-assembles the packet from the received cells.Type: GrantFiled: June 17, 1998Date of Patent: October 30, 2001Assignees: Genuity Inc., GTE Service CorporationInventors: Ruixi Yuan, Bora Akyol, William Timothy Strayer
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Patent number: 6311182Abstract: A voice activated and operated Internet web browser where voiced utterances are digitized and the digitized representation is input to a speech recognition program is disclosed. The speech recognition program determines the most likely set of words from a stored vocabulary making up the utterances. The words are analyzed and searched against a database of topics or micro-domain areas. If a match occurs the words are analyzed by a subprogram associated with the specific topic area and key words are identified and other words discarded. The key words are input to a search engine or the equivalent. The search engine returns information associated with the topic. If no topic match is found a general search on the recognized words is performed. The recognized words are fed to a identification module where key words are extracted that are associated with names of people, organizations, locations, and companies; times; money amounts; percentages; dates; and not-a-name.Type: GrantFiled: November 17, 1997Date of Patent: October 30, 2001Assignees: Genuity Inc., GTE Service CorporationInventors: Sean C. Colbath, David Stallard, Cecile Pham, Long Nguyen
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Patent number: 6310966Abstract: Biometric identification is combined with digital certificates for electronic authentication as biometric certificates. The biometric certificates are managed through the use of a biometric certificate management system. Biometric certificates may be used in any electronic transaction requiring authentication of the participants. Biometric data is pre-stored in a biometric database of the biometric certificate management system by receiving data corresponding to physical characteristics of registered users through a biometric input device. Subsequent transactions to be conducted over a network have digital signatures generated from the physical characteristics of a current user and from the electronic transaction. The electronic transaction is authenticated by comparison of hash values in the digital signature with re-created hash values. The user is authenticated by comparison against the pre-stored biometric certificates of the physical characteristics of users in the biometric database.Type: GrantFiled: May 8, 1998Date of Patent: October 30, 2001Assignee: GTE Service CorporationInventors: Robert S. Dulude, Clyde Musgrave
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Patent number: 6283406Abstract: An active control device for reducing high-speed impulsive (“HSI”) and blade vortex interaction (“BVI”) noise in a rotor aircraft, such as a helicopter, is disclosed. The system comprises a plurality of rotor blades extending radially in spaced relationship from a central hub, each of the blades having spaced apart upper and lower surfaces, an interior volume between the surfaces, and leading and trailing edges at the respective joined edges of the upper and lower surfaces. Air intake passages are disposed on the surfaces of each blade proximate the leading edge to controllably admit air into the interior volume; and air output passages are disposed on the surfaces of each blade proximate the trailing edge and the outer edge tip to controllably expel air from the interior volume of the blade. Admitting and expelling of air into and out of the interior volume of each blade is controlled in accordance with a determined condition of that blade.Type: GrantFiled: September 10, 1999Date of Patent: September 4, 2001Assignee: GTE Service CorporationInventors: Paul J. Remington, William B. Coney, Alan Robert Douglas Curtis
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Patent number: 6272140Abstract: A network includes a hub device connected to a plurality of peripheral devices. The hub device includes a send token register, a receive token register, and a communication protocol engine. The send token register contains tokens for allocation of output data bandwidth. The receive token register contains tokens for allocation of input data bandwidth. The communication protocol engine alternately transmits the tokens from the send and receive token registers to ensure a split of the output and input data bandwidth on the network.Type: GrantFiled: July 2, 1998Date of Patent: August 7, 2001Assignee: GTE Service CorporationInventors: Richard P. LaRowe, Jr., Thomas Brand, David Wacker
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Publication number: 20010007975Abstract: Systems consistent with the present invention provide a secure private network for accessing confidential law enforcement data over a public network. The system includes a server terminal located at a central facility for storing the accessed data and a plurality of client terminals. Each client terminal is preferably located in a different law enforcement agency, varying in jurisdiction on either a local, regional, national, or international level. The client terminals communicate with the server terminal over the public network. To ensure that the information is secure when it is transferred over the public network or when it is stored at the server terminal, the system uses multiple layers of security, including smart cards, data encryption, user authentication and firewalls.Type: ApplicationFiled: February 28, 2001Publication date: July 12, 2001Applicant: GTE Service CorporationInventors: James Ronald Nyberg, Brian S. Plotkin, Brion Cory Lance, David L. Watkins
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Patent number: 6243465Abstract: A method for providing video programming in a nearly on demand basis is disclosed. A video network includes a video server that operates several video recorders to simultaneously exhibit video performances or programs on a plurality of channels. The video server is controlled in real time in accordance with data presented to it in an exhibition plan. The exhibition plan calls for two or more channels to show the same program on a time offset basis. Due to the offset in exhibiting a given program, a subscriber may view a program at any time, from the beginning of a program, by waiting for a period of time that is no longer than the offset. Preferably, this offset is substantially shorter than the run time of the program. The channels carrying this program are unscrambled prior to the beginning of the program and for a predetermined duration into the program so that subscribers may preview the program. However, the channels are scrambled for the remainder of the exhibition of the program.Type: GrantFiled: November 22, 1996Date of Patent: June 5, 2001Assignees: GTE Service Corporation, GTE Laboratories IncorporatedInventors: Kathryn E. Ullrich, Stephen S. Walker, Lauren F. Calaby, David E. Seibel, Thomas F. Gillette
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Patent number: 6240051Abstract: An apparatus and method for detecting, locating, tracking, or classifying an acoustic energy source located on a far side of a structure is disclosed. In accordance with the present invention, a receiving device samples a plurality of points on a near side of the structure to detect vibrations that result from sound waves propagated by the acoustic energy source. The location of the acoustic energy source is determined based on the relative time differences of the vibrations and the known positions of the vibrations on the structure. The acoustic energy source may be classified based on identifying characteristics of the vibrations. In addition, a device may be provided to transmit a sound wave through the structure. The receiving devices samples a plurality of points on the near side of the structure to detect vibrations resulting from reflections of the sound wave from the object.Type: GrantFiled: September 4, 1998Date of Patent: May 29, 2001Assignee: GTE Service CorporationInventor: Carey D. Bunks
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Patent number: 6208746Abstract: A biometric watermark system and method generate a biometrically encoded bitstream from biometric data of a user and from electronic data to be transmitted to the user. The encoded bitstream has the biometric data acting as a biometric watermark. The encoded bitstream is then sent to a decoder of the user, with the biometric watermark providing security in the transmission in order to prevent unauthorized users from extracting the electronic data. The decoder utilizes the biometric data of the user to decode the biometrically encoded bitstream, so as to extract the biometric watermark, and to securely retrieve the electronic data.Type: GrantFiled: December 31, 1997Date of Patent: March 27, 2001Assignee: GTE Service CorporationInventor: Clyde Musgrave
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Patent number: 6202151Abstract: A technique for combining biometric identification with digital certificates for electronic authentication called biometric certificates. The technique includes the management of biometric certificates through the use of a biometric certificate management system. Biometric certificates may be used in any electronic transaction requiring authentication of the participants. Biometric data is pre-stored in a biometric database of the biometric certificate management system by receiving data corresponding to physical characteristics of registered users through a biometric input device. Subsequent transactions to be conducted over a network have biometric certificates generated from the physical characteristics of a current user, which is then appended to the transaction, and which then authenticates the user by comparison against the pre-stored biometric data of the physical characteristics of users in the biometric database.Type: GrantFiled: December 31, 1997Date of Patent: March 13, 2001Assignee: GTE Service CorporationInventors: Clyde Musgrave, Robert S. Dulude
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Patent number: 6185619Abstract: According to the present invention, a method and system provides the ability to assign requests for data objects made by clients among multiple network servers. The invention provides a distributed computing system and methods to assign user requests to replicated servers contained by the distributed computing system in a manner that attempts to meet the goals of a particular routing policy. Policies may include minimizing the amount of time for the request to be completed.Type: GrantFiled: November 7, 1997Date of Patent: February 6, 2001Assignees: Genuity Inc., GTE Service CorporationInventors: Rodney Lance Joffe, Barry A. Dykes, Jason Alan Brittain, Victor Joseph Oppleman, Brian Everett Pettingell, James Joseph Lippard, Ian Burke Vandeventer, Brett Dean Watson, Steven Michael Hotz, Nils Herbert Mc Carthy