Abstract: A method for operating a property management system is disclosed. The method includes the steps of identifying one or more maintenance needs of one or more real property units; and utilizing a communication device for creating one or more virtual work orders related to the one or more maintenance needs, uploading one or more maintenance need images associated with the one or more virtual work orders, and uploading one or more serviced task images associated with the one or more virtual work orders. A system is also disclosed.