Abstract: A method of qualifying telephone numbers for use by one or more telephone service representatives consisting of the following steps. Supplying a telephone number database containing telephone numbers and validation criteria to a qualifying computer. Launching calls with the qualifying computer to the telephone numbers in the telephone number database. Selecting called telephone numbers that meet the validation criteria as qualified telephone numbers. Establishing a qualified number queue for containing qualified telephone numbers. Providing access to the qualifying computer by the telephone service representatives to permit them to request qualified telephone numbers from the qualified number queue. Passing at least one qualified telephone number from the qualified number queue to the requesting telephone service representative.
Type:
Grant
Filed:
April 30, 1998
Date of Patent:
April 16, 2002
Assignee:
Hanover Communications
Inventors:
Joseph R. Palacios, Robert H. Witzofsky, Gregory P. Pace, Kenneth M. Gianino
Abstract: A method of and apparatus for qualifying telephone numbers for use by one or more telephone service representatives. The method includes the following steps. Supplying a telephone number database containing telephone numbers and validation criteria to a qualifying computer. Launching calls with the qualifying computer to the telephone numbers in the telephone number database. Selecting called telephone numbers that meet the validation criteria as qualified telephone numbers. Establishing a qualified number queue for containing qualified telephone numbers. Providing access to the qualifying computer by the telephone service representatives to permit them to request qualified telephone numbers from the qualified number queue. Passing at least one qualified telephone number from the qualified number queue to the requesting telephone service representative.
Type:
Grant
Filed:
July 7, 1998
Date of Patent:
April 2, 2002
Assignee:
Hanover Communications
Inventors:
Joseph R. Palacios, Kenneth Gianino, Robert H. Witzofsky, Gregory Pace