Abstract: A computer-implemented method for customer relationship management is provided. The method may include receiving bank data including bank lending credit risk management data. The method may further include receiving one or more business rules configured to perform computations upon the bank data. The method may also include identifying one or more anomalies associated with at least one of a credit risk modeling calculation and a capital adequacy calculation based upon, at least in part, the bank data. The method may additionally include generating at least one report identifying at least one loan data record for investigation.