Abstract: Systems and methods for predicting customer satisfaction are disclosed. An example method includes identifying business factors related to customer satisfaction. The method also includes translating the business factors to measurable metrics. The method also includes predicting for a user, variations in performance leading to lower customer satisfaction, based on the measurable metrics.

Abstract: The present disclosure provides ink sets and related methods mix color gloss uniformity. The ink set can include a black ink with a black pigment having a particle size of about 14 nm to about 16 nm, a DBP absorption of about 80 ml/100 g to about 350 ml/100 g, and a BET surface area of about 160 m2/g to about 1600 m2/g. The ink set can also include pigmented magenta ink, pigmented cyan ink, and pigmented yellow ink. As a whole, the ink set can have a mix color gloss uniformity of at least 7.

Abstract: A system, apparatus, method and article for a modular electronic mail software architecture are described. The apparatus may include a processing sub-system having a processor and memory. The memory may store software components for execution by the processor. The software components may comprise an application program implemented using a model driven application framework and capable of operating with multiple operating systems. Other embodiments are described and claimed.

Abstract: A method of forming a semiconductor device, the method including forming a substrate including a first surface having a non-doped region, forming an insulative material over the first surface of the substrate, forming a first conductive material over the first insulative material, forming an opening in the first conductive material that forms a path to the substrate that is substantially free of the first conductive material and the first insulative material, forming a second insulative material over the first conductive material, and forming a second conductive material over the second insulative material, wherein the second conductive material is formed in the opening and contacts the non-doped region of the substrate.

Abstract: A memory system and a set of user-level instructions that are callable from user-level code for converting virtual addresses to physical addresses and conveying the physical addresses to peripheral devices without requiring a system call. The system uses a translation look-aside buffer (TLB) implemented in a microprocessor. The contents of the TLB can be updated while processes are executing, allowing for virtual/physical addresses to be constantly updated and loaded into the buffer without requiring that the buffer be too large. Pages in use per transaction or user-level job are “pinned down” and pinned page counts per transaction or user-level job, as well as overall counts are maintained.

Abstract: An air-driven delivery assembly for delivering marking material to a print head includes a supply reservoir configured to contain a quantity of marking material, a containment chamber coupled to the supply reservoir, and a low pressure source coupled to the containment chamber wherein activation of the low pressure source draws marking material from the supply reservoir into the containment chamber.

Abstract: An electronic services modeling tool for composite e-services and functionality, where a composite e-service is an e-service defined by composing other basic or composite e-services. Implementation of an e-service for composing e-services into a composite e-service. Characteristics of composite e-services and of their differences with respect to traditional workflow-like composition. Definition of a composition model suitable for e-services. Description of a prototype implementation, showing an approach that can be reused for implementing composition on top of any E-Services Platform. Providing composition functionality as an e-service, to be used not only by the owner of the ESP, but also by any designer-user. A specific type of e-service, meta-service, called Composition E-Service, allows the definition, execution, management, and monitoring of composite e-services. A language used for specifying the composition. Architecture and implementation of the CES to deliver the service on top of an ESP.

Abstract: An arrangement for transforming data between an XML (extensible markup language) data source and an LDAP (Lightweight Directory Access Protocol) interface is disclosed. The arrangement includes a XML-LDAP adapter for transforming first data into second data. The first data is represented in a first XML format and includes information pertaining to at least a subset of third data. The third data represents an XML-formatted message received from the XML data source. The second data is represented in a LDAP format and pertains to an LDAP operation affecting an LDAP directory that is coupled to receive the second data through the LDAP interface, whereby the LDAP operation is represented by an operation object that implements both a first functionality and a second functionality. The first functionality executes the LDAP operation. The second functionality restores the LDAP directory to a state that existed prior to a commencement of execution of the operation object.

Abstract: A system and method are provided in a host and in a peripheral for providing network access to a web server in the peripheral device, where the peripheral device is locally coupled to the host. The web server in the peripheral includes web pages that provide access to the control functions of the peripheral. Users may access the control functions of the peripheral through the use of a browser, thereby avoiding the need for special control access software. In one embodiment, the system includes a processor coupled to a local interface and a memory coupled to the local interface. The system also includes listener logic stored on the memory and executable by the processor.

Abstract: A method of providing composition evaluation of an image includes analyzing a composed image in accordance with one or more predefined composition rules and providing a report or warning signal if one or more of those compositional rules have been contravened. The analysis includes identifying regions of compositional significance within the image and applying the compositional rules to those regions. The compositional rules may include well known photographic composition rules such as the “rule of thirds”, ensuring that there are no large expanses of foreground or background with little or no regions of significance within them, and ensuring that the edge of the composed image does not bisect any regions of significance.