Abstract: The system implements a hybrid marketplace model that takes the best attributes of both “push” and “pull” based marketplace platforms. Ride requests are submitted by ride organizers and prioritized based on driver preferences and qualifications. These are then presented to drivers in an app where they can build their daily and weekly schedule, claiming the trips most desirable for them. This gives drivers the flexibility they are looking for and gives ride organizers the ability to share driver/vehicle information with their children ahead of time (giving kids comfort on who is picking them up). Meanwhile, there is also an automated system that monitors unclaimed trips (or trips that had a last-minute driver cancel), automatically adjusts the payout to a driver, and sends automated outbound messages informing drivers of a family in need. This “push” portion of the platform ensures the system will not leave a child stranded without a ride.

Abstract: The system is an integrated solution that provides end-to-end visibility for 3rd party observers (parents, school administrators, socials workers, etc.), and system safety personnel (“Safe Ride Support Specialists”) to monitor each trip in real-time for safety related anomalies. These incidents generate alerts that are prioritized and distributed to the appropriate party to take action through a combination of automated and manual processes. An advantage of the system is that it does not require the passenger to have a cell phone or other mobile device. In addition, the system is active instead of passive, with alerts being issued to observers in response to certain triggers. In addition, the system can take automated actions to preserve passenger safety.