Abstract: Apparatuses and methods are described to secure information contained within voice recordings. A voice recording is loaded into a data processing system, wherein the voice recording results from an utterance of a human during an interaction between the human and an interface of a business entity. The voice recording is processed to recognize at least one element of text in the voice recording. The data processing system determines if the at least one element of text represents special information that pertains to the human. A segment in the voice recording is rendered unintelligible if the at least one element of text represents special information that pertains to the human.