Abstract: Methods and systems are provided for improving system responsiveness while increasing efficiency and scalability of network communication by combining reliable and unreliable network transports. A method and system is provided for client polling a status server to see if there is new data, receiving a notification that there is new data, sending a client request to a server premises which retrieves the new data from a database and returns the new data to the client. Communication with the status server uses an unreliable packet or a reliable packet, whereas communication between the client and the server premises uses reliable transport. A redundant cluster of status servers and methods is provided.

Abstract: Methods and systems are provided for improving system responsiveness while increasing efficiency and scalability of network communication by combining reliable and unreliable network transports. A method and system is provided for client polling a status server to see if there is new data, receiving a notification that there is new data, sending a client request to a server premises which retrieves the new data from a database and returns the new data to the client. Communication with the status server uses an unreliable packet or a reliable packet, whereas communication between the client and the server premises uses reliable transport. A redundant cluster of status servers and methods is provided.

Abstract: Methods, systems, gateways, and servers are provided for by-exception notification to a user when an event does not occur at a premises. An interface is provided through which a user can define a time window and an event capable of being sensed by a device at the premises. A server records the first event and the first time window and communicates these to a gateway at the premises. A gateway sets up an automation to detect the first event during the first time window. Devices detect if the first event occurs during the first time window. If the first event does not occur during the time window, the gateway indicates to the server the non-occurrence of the first event. The server sends notification to the user of the by-exception event. Methods, systems, gateways, and servers combine event notification upon the occurrence of an event with by-exception event notification.