Abstract: A computer-implemented method is provided for taking one or more actions relating to therapy, the method comprising: obtaining data comprising audio data relating to a therapy session between a therapist and one or more patients; extracting text data from the audio data to form a transcript; dividing the transcript into a plurality of utterances; using at least a first part of a deep learning model to assign a semantic representation to each of the plurality of utterances to produce a plurality of assigned utterances; compiling the plurality of assigned utterances to form a representation of the therapy session; using at least a second part of a deep learning model, and an input comprising the representation of the therapy session, to obtain an output predicting a characteristic of the therapist, and/or the therapy, and/or the one or more patient; and causing the system to take one or more actions relating to the therapy, wherein the one or more actions are selected based on the output meeting one or more pre

Abstract: A computer-implemented method comprising: obtaining text from text-based messages sent between a patient and a therapist providing psychological therapy; determining at least one feature of the text; and determining a characteristic of the patient and/or the therapist using the at least one feature.

Abstract: A computer-implemented method of analysing transcript data, comprising: receiving a plurality of transcripts and a set of outcome data for each transcript, the outcome data associating each transcript with one or more outcomes; receiving a query transcript; processing the query transcript and each transcript within the plurality of transcripts; comparing, the processed data representing the query transcript with the processed data representing the plurality of transcripts, to identify a subset of the plurality of transcripts that meet a threshold similarity criterion with respect to the query transcript; and thereby determining a relationship between the query transcript and one or more outcomes.

Abstract: A computer-implemented method may comprise obtaining text from text-based instant messages sent between a patient and a therapist providing psychological therapy to treat a depression and/or anxiety disorder, wherein the patient is remotely situated relative to the therapist during sending of the text-based instant messages; determining at least one feature of the text by, at least, applying a text mining/analytics process to the text from the text-based instant messages; converting the at least one feature into a characteristic of the patient and/or the therapist, wherein the characteristic relates to a predicted outcome of therapy, a risky behavior by the patient, predicted drop-out by the patient, and/or a performance of the therapist; and transmitting the characteristic to the therapist and/or a supervisor of the therapist.

Abstract: Apparatus for use in a computer-based system for providing psychological therapy, the apparatus comprising: an access system configured to control access to features and data by users of remote devices, wherein the users comprise patients, therapists and supervisors; and a therapy system configured to enable text-based instant messages to be sent between patients and therapists; wherein the access system is configured to allow patients to retrieve messages sent and received by the patient, therapists to retrieve messages sent and received by the therapist, and supervisors to retrieve messages sent and received by particular patients and/or therapists.

Abstract: A computer-implemented method comprising: obtaining text from text-based messages sent between a patient and a therapist providing psychological therapy; determining at least one feature of the text; and determining a characteristic of the patient and/or the therapist using the at least one feature.

Abstract: A computer-implemented method is provided for taking one or more action relating to therapy. The method comprising: receiving text data relating to a therapy session between a therapist and a patient; dividing the text data into a plurality of utterances; assigning a semantic representation to each of the plurality of utterances to produce a plurality of assigned utterances; aggregating the plurality of assigned utterances to form a representation of the therapy session; providing an output prediction, based on the representation of the therapy session and optionally one or more further input, of one or more characteristic of at least one of the patient, the therapist and the therapy; taking one or more action relating to the therapy, wherein the one or more action is selected based on the output prediction meeting a predetermined criterion.

Abstract: A computer-based psychotherapy triage method comprising: obtaining text data relating to a patient at an initial stage of a therapy process; using at least a first part of a deep learning model to obtain a representation of at least the text data; using at least a second part of the deep learning model, and an input thereto formed using the representation, to obtain an output predicting a characteristic of a condition of the patient and/or of the therapy process; and causing the system to take one or more actions relating to the therapy process, wherein the one or more actions are selected based on the output; wherein the deep learning model is trained using a training set comprising, for a plurality of other patients, text data relating to the other patient at an initial stage of a therapy process and a result of a determination of the characteristic.

Abstract: Apparatus for use in a computer-based system for providing psychological therapy, the apparatus comprising: an access system configured to control access to features and data by users of remote devices, wherein the users comprise patients, therapists and supervisors; and a therapy system configured to enable text-based instant messages to be sent between patients and therapists; wherein the access system is configured to allow patients to retrieve messages sent and received by the patient, therapists to retrieve messages sent and received by the therapist, and supervisors to retrieve messages sent and received by particular patients and/or therapists.

Abstract: A computer-implemented method comprising: obtaining text from text-based messages sent between a patient and a therapist providing psychological therapy; determining at least one feature of the text; and determining a characteristic of the patient and/or the therapist using the at least one feature.