Abstract: Systems and computer-implemented methods for managing a workforce include receiving a request for support including a location of the request for support, converting the request for support into a work ticket, classifying the work ticket, allocating the work ticket to a field operative out of a set of at least one field operatives, transmitting a request for a map including data from the work ticket, receiving a map image including data relating to the work ticket, and transmitting the map image including data relating to the work ticket to the field operative.

Abstract: A framework for centrally controlling a plurality of building automation systems. The architecture and method automates a plurality of existing and new building automation systems comprising access control, HVAC, fire safety etc. in such a way that the plurality of building automation systems can be monitored and controlled from a central dashboard. The central dashboard effectively monitors, takes right decisions and remotely controls the buildings across the globe from a centralized location.

Abstract: The present invention provides a method and system for automated test for human presence at a client device capable of receiving touch sensitive response. At a server, the method includes receiving and storing user profile information. Receiving request from client device to access a resource on a server. Generating a query based on the user profile information and the query requiring user to generate a touch sensitive response. Receiving the user generated response and authenticating the user if the touch sensitive response matches a predefined response for the query stored on the server.

Abstract: The proposed disclosure relates to a computer aided method for the implementation of process unification across regionally distributed process environments. The method includes the establishment of a process framework. It further includes the creation of a present state model for each regionally distributed process environment and the creation of a unified future state model. The normalization of the future state model across the regionally distributed process environments is also called for. Some aspects of the method may include the use of computer based tools in the establishment of the process framework, the establishment of the present state model and the establishment of the future state model.

Abstract: Disclosed herein is a system which address the problem of multiple mappings of a source ICD code to a target ICD code by using an adaptive mechanism to automatically convert to a target ICD code with the help of accompanying data and associated rules. The mechanism is based on analysis of the ICD code description, and analysis of accompanying data to determine a set of parameters to assist in the conversion. The rules are assigned numerical values to indicate the confidence of conversion. An adaptive mechanism is also disclosed that automatically tracks user overrides to refine the rules and the indicator values over time.

Abstract: The present invention provides cost efficient two way authentication method in which the authentication module can be provided as a Plug and Play (PnP) architecture enabling dual layer security with reduced cost where the actions are initiated by a server and user input is received through an audio session for added security. The second level authentication can be carried out with mobile as client device making it cost efficient. The invention can be hosted as an independent service or can be integrated with existing authentication mechanisms, making it elegant for usage.

Abstract: A method and system for reporting web standard non-compliance of web pages is provided. The method includes receiving a local copy of the web page to be tested for web standard non-compliance. The method further includes determining a set of errors on the web page corresponding to a user specified accessibility guideline. Thereafter an HTML overlay report is generated based on the determined set of errors. Further, a set of controls is generated based on the user specified accessibility guideline, the local copy and the set of errors. Finally, one or more controls are selected from the set of controls and based on the one or more selected controls and the determined set of errors one or more images are associated with each HTML element non-conformant to the accessibility guideline on the web page.

Abstract: The disclosed embodiment relates to a system and method for rating the accessibility of websites to disabled users. The method comprises receiving, with a computing device, ratings information from at least one user, the ratings information including ratings values of at least one website based on at least one web accessibility parameter, determining, with a computing device, a web accessibility score for at least one of the websites, wherein the web accessibility score is based on the ratings information received from the at least one user, and creating, with a computing device, a web accessibility index including the web accessibility score of at least one of the websites based on the determined web accessibility score. The disclosed embodiment also relates to a system and computer-readable code that can be used to implement the exemplary methods.

Abstract: A system and method for testing performance of a mobile application server is provided. The methodology of the invention describes steps to initiate one or more instances of a mobile application using one or more test cases. The one or more instances of the mobile application are initiated in a plurality of emulations of an operating environment. The methodology further describes steps to buffer plurality of requests generated by the one or more instances of the mobile application. The methodology furthermore describes steps to invoke the plurality of buffered requests synchronously to a server based on a predefined policy. The methodology in addition describes step to measure response time taken by the server to process each of the invoked plurality of requests.

Abstract: The present disclosure relates to a system and a method for installing an application on a client machine. The installation program of the application is stored in a repository and the user requires appropriate permissions to access the repository. The user provides authentication details to the server which in turn provides the user with credentials for installation. Then, the user runs a client application and inputs the credentials thereon to install the application on the client machine. The client application then installs the application available on the repository on the client machine after authenticating the client machine with the server using the credentials.

Abstract: A method for creating workload model to test performance of a critical application in a data processing network (112) is disclosed. The method includes receiving (202), at one of the plurality of data processing units (114a), an activity log with a plurality of entities from the data processing network (112). The method further includes creating (204) a transaction log of all transactions conducted using the activity log. Further the method determines (206) a plurality of transaction metrics using the transaction log, wherein the plurality of transaction metrics comprises an average transaction response time, a transaction throughput etc. The method further creates a workload model to test the critical performance of an application in the data processing network (112) based on the plurality of transaction metrics and provide effective performance test strategies.

Abstract: The method for sharing data over wireless adhoc network using mobile devices comprises a step of determining a user required data on a handheld device. The method further comprises broadcasting the user required data within the wireless adhoc network. Further, the method includes detecting a plurality of devices comprising the user required data. The method also comprises establishing a communication channel, in a proximity environment between the plurality of devices and the handheld device. The method further comprises sharing of the user required data automatically between the plurality of devices and the handheld device.

Abstract: The disclosed embodiment relates to identifying performance regions in time-series data. An exemplary method comprises identifying, with a computing device, one or more streaks in the time-series data based on at least one streak parameter, ranking, with a computing device, the identified streaks based on at least one characteristic of the identified streaks, and predicting, with a computing device, a future occurrence of at least one streak based on the characteristics of the identified streaks. The steps of identifying and ranking may be carried out using at least one of a linear graph method, a statistical based approach, a curve-line intersection method, and a hypothesis-based method, and the step of predicting the future occurrence of at least one streak may comprise predicting at least one of how long a current streak will continue, when a current streak will end, and when a new streak will begin.

Abstract: Systems, methods, and computer-readable code stored on a non-transitory media for mining association rules include determining a minimum support threshold and a minimum confidence threshold for association rule mining; determining a sampling model; sampling transactions from a transaction dataset; mining association rules from the sampled transactions; and transmitting mined association rules.

Abstract: A system and method for implementing automatic self-configuration of a software component for servicing consumer requests is provided. The method includes receiving a consumer request for a software service by the software component. The method further includes creating one or more rules for defining one or more significant parameters of the software component based on requirements of the consumer request. Thereafter, current values of the one or more parameters are determined by a software agent implemented by the software component. Current values of the one or more parameters are then compared with values defined as per the created rules for checking whether requirements for servicing the consumer request are conformed. If it is determined that requirements for servicing the consumer request are not conformed, at least one parameter of the one or more parameters is configured. Following configuration of the parameter, the consumer request is executed.

Abstract: A system and method for processing service request in service oriented architectures to minimize service overhead is provided. The method includes invoking a software service by a client by sending service request to a server hosting the software service. The method further includes receiving the software service request by the server and determining whether one or more portions of service logic software code should be executed by the client, based on information related to client capabilities. Thereafter, service logic software code is streamed to the client partly or in-total. The client executes service logic software code provided by the server. The server is pre-configured to execute or transfer one or more portions of service logic software code to the client based on client capability information and extent of affinity of the service for server-specific resources. The server executes the software service partly or in-total based on the configuration.

Abstract: A system and method for accessing the usability and accessibility of a website includes generating a checklist of accommodations corresponding to an accessibility metric of the website, selecting one or more profiles of the website, and selecting Web 2.0 features of the website. The method may further include investigating tradeoffs of accommodations of different sets of Web 2.0 features and determining one or more accommodations necessary for a particular group of users.

Abstract: The present invention provides a method, system and computer program product for estimating resource factors for a steady state execution of a project. The resource factors are associated with a second set of resources. A required effort associated with a first set of resources executing the project is received. Thereafter, a primary effort estimate is calculated. Subsequently, first pre-defined parameters and second pre-defined parameters are assigned corresponding weights. A value corresponding to each of the resource factors is then generated on the basis of the primary effort estimate, weighted first pre-defined parameters and weighted second pre-defined parameters and available time associated with the second set of resources.

Abstract: A system and method for executing and managing a business process in a unified business process environment is provided. The methodology of the invention describes steps to execute a business process and thereafter monitor the executed business process in a unified business process environment. A business process is received in a unified business process environment. The business process comprises at least one workflow. The methodology further ascertains execution details of the at least one workflow based on a predefined attribute of the at least one workflow. Thereafter, the methodology processes the at least one workflow at a location selected from at least one of a grid processing environment and a local processing environment, based on the ascertained execution details of the at least one workflow. After which, the methodology monitors the at least one workflow, executed for processing at the grid processing environment and the local processing environment.

Abstract: An electrical circuit for protecting an electrical load from overload current is provided. The system includes a voltage transformer configured to receive AC mains voltage from an electric mains supply and further configured to apply reduced voltage to the electrical load. A control switch comprising metal contacts is connected to the voltage transformer. The control switch is configured to facilitate application of reduced value of AC mains voltage to the electrical load. A reduced value of current flowing through the electrical load is measured by a current transformer connected in series with the electrical load. The reduced value of current is then used for estimating a current consumption value in event of AC mains voltage being directly applied to the electrical load. A control signal is then used for disconnecting the electrical circuit if the estimated current consumption value is greater than threshold overload current value.