Patents Assigned to Ingenio LLC
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Publication number: 20140025484Abstract: Methods and apparatuses to present information to sellers/advertisers/advisors for connections to customers for real time communications. One embodiment includes: responsive to a request from a customer, determining a telephonic reference of the customer; presenting to at least one entity an option to be connected to the customer; responsive to a first entity selecting the option, initiating a telephonic connection to the customer using the determined telephonic reference of the customer to provide a telephonic connection between the customer and the first entity; and charging the first entity a fee for a lead to the customer in response to establishing the telephonic connection between the customer and the first entity.Type: ApplicationFiled: July 18, 2013Publication date: January 23, 2014Applicant: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden
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Publication number: 20130336172Abstract: Methods and apparatuses to present communication references to connect people for real time communications via concurrent calls. One embodiment includes: responsive to a search request, identifying information of an entity according to the search request; associating a telephonic reference with the information of the entity; providing the telephonic reference for presentation with the information of the entity to a user; and responsive to a request made via the telephonic reference for a telephonic connection between the user and the entity, initiating a plurality of concurrent calls to a plurality of telephonic references of the entity or a plurality of concurrent calls to a plurality of telephonic references of the user.Type: ApplicationFiled: August 21, 2013Publication date: December 19, 2013Applicant: Ingenio LLCInventors: Ebbe ALTBERG, Judith Lynn CIESLA, Scott FABER, Ron HIRSON, Sean VAN DER LINDEN
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Publication number: 20130336471Abstract: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.Type: ApplicationFiled: August 22, 2013Publication date: December 19, 2013Applicant: INGENIO LLCInventors: Anuj AGARWAL, Nitin AHUJA, Ebbe ALTBERG, Scott FABER, Mark Arthur Buchler HALSTEAD, Sean VAN DER LINDEN
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Publication number: 20130325635Abstract: Methods and apparatuses to connect telephone calls and track information about the telephone calls resulting from advertisements for groups of advertisers. For example, a method includes: determining a geographic area after receiving a telephone call to a first telephone number publicized in an advertisement; determining a telephone number of a first advertiser; and connecting the telephone call to the telephone number of the first advertiser, the first advertiser billed for the advertisement based on telephonic connections made to connect the first advertiser and telephone calls to the first telephone number.Type: ApplicationFiled: August 7, 2013Publication date: December 5, 2013Applicant: INGENIO LLCInventors: Ebbe Altberg, Marc Barach, Scott Faber, Michael Fordyce, Chris Hickson, Ron Hirson, John Somorjai, Sean Van Der Linden
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Patent number: 8599832Abstract: Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a user interface to receive a search criterion; a network interface coupled to the user interface to submit a query from the telephonic apparatus over a data communication network and to receive at least one advertisement, the advertisement including a telephonic reference containing information about the query; and a call module coupled to the user interface and the network interface. In response to a user selection of the advertisement, the call module is to establish a connection with a connection server for a telephonic call using the telephonic reference, where the connection server is to extract from the telephonic reference the information about the query and to connect the telephonic call to an advertiser of the advertisement.Type: GrantFiled: May 22, 2007Date of Patent: December 3, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden, Anuj Agarwal, Nitin Ahuja, Mehul Jain
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Patent number: 8601386Abstract: Methods and systems for connecting people for real time communications via a virtual reality environment. One embodiment includes: receiving a call for a real time communication session at a virtual object presented in a virtual reality world; indicating to a plurality of residents of the virtual reality world that the virtual object is being called; and responsive to an input from one resident of the plurality of residents, connecting the call to the resident for a real time communication session.Type: GrantFiled: April 20, 2007Date of Patent: December 3, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Ben Harris Lyon, Paul G. Manca, Sean Van Der Linden, Virginia Hong-Jia Yang
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Patent number: 8554617Abstract: Methods and apparatuses to provide options for alternative connections in response to customer requesting for connections to advertisers for real time communications. One embodiment includes: providing an advertisement of a first advertiser for presentation to a customer, the advertisement including a reference to be used to request a connection server to provide a telephonic connection between the first advertiser and the customer; receiving a request made via the reference included in the advertisement for a telephonic connection between the first advertiser and the customer; determining a status of the first advertiser at a time of the request; and presenting an option to make an alternative connection for the customer based on the determined status.Type: GrantFiled: May 30, 2008Date of Patent: October 8, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden
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Publication number: 20130254317Abstract: Methods and systems to facilitate real time communications and/or commerce via a social network. In one embodiment, communication references are provided to facilitate the requests for real time communications with a member of the social network via a connection provider, which performs scheduling, filtering, payment processing, etc. for the member of the social network. In one embodiment, a method includes, responsive to a request from a first member of a social network, determining a preference of a second member of the social network based at least in part on a characteristic of a social connection between the first and second members who are not socially directly connected in the social network; and facilitating real time communications between the first and second members in accordance with the preference. In one embodiment, the presentation of the advertisement or the advertiser is at least partially based on the social network.Type: ApplicationFiled: May 22, 2013Publication date: September 26, 2013Applicant: INGENIO LLCInventors: Ebbe ALTBERG, Scott FABER, Ron HIRSON, Sean VAN DER LINDEN
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Patent number: 8538768Abstract: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.Type: GrantFiled: May 5, 2005Date of Patent: September 17, 2013Assignee: Ingenio LLCInventors: Anuj Agarwal, Nitin Ahuja, Ebbe Altberg, Scott Faber, Mark Arthur Buchler Halstead, Sean Van der Linden
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Patent number: 8532276Abstract: Methods and apparatuses to present communication references to connect people for real time communications via concurrent calls. One embodiment includes: responsive to a search request, identifying information of an entity according to the search request; associating a telephonic reference with the information of the entity; providing the telephonic reference for presentation with the information of the entity to a user; and responsive to a request made via the telephonic reference for a telephonic connection between the user and the entity, initiating a plurality of concurrent calls to a plurality of telephonic references of the entity or a plurality of concurrent calls to a plurality of telephonic references of the user.Type: GrantFiled: September 28, 2007Date of Patent: September 10, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Judith Lynn Ciesla, Scott Faber, Ron Hirson, Sean Van Der Linden
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Patent number: 8521596Abstract: Methods and apparatuses to connect telephone calls and track information about the telephone calls resulting from advertisements for groups of advertisers. In one embodiment, a method includes: determining a geographic area after receiving a telephone call to a first telephone number publicized in an advertisement; determining a telephone number of a first advertiser; and connecting the telephone call to the telephone number of the first advertiser, the first advertiser billed for the advertisement based on telephonic connections made to connect the first advertiser and telephone calls to the first telephone number.Type: GrantFiled: June 14, 2012Date of Patent: August 27, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Marc Barach, Scott Faber, Michael Fordyce, Chris Hickson, Ron Hirson, John Somorjai, Sean Van der Linden
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Patent number: 8515035Abstract: Methods and apparatuses to present information to sellers/advertisers/advisors for connections to customers for real time communications. One embodiment includes: responsive to a request from a customer, determining a telephonic reference of the customer; presenting to at least one entity an option to be connected to the customer; responsive to a first entity selecting the option, initiating a telephonic connection to the customer using the determined telephonic reference of the customer to provide a telephonic connection between the customer and the first entity; and charging the first entity a fee for a lead to the customer in response to establishing the telephonic connection between the customer and the first entity.Type: GrantFiled: May 30, 2008Date of Patent: August 20, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden
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Patent number: 8504426Abstract: Systems and methods to connect people for real time communications via distribution of video clips are described.Type: GrantFiled: May 8, 2008Date of Patent: August 6, 2013Assignee: Ingenio LLCInventor: Damon Layton Petta
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Patent number: 8484084Abstract: Systems and methods to provide telephonic connections. In one embodiment, a method includes: providing a listing on a marketplace, the listing including an assigned reference to be used to initiate a real time communication connection; and billing for a real time communication lead generated from presenting the listing in response to a real time communication initiated via the reference. In one embodiment, a method includes: conducting online auction of telephonic leads; determining a way to present listings based at least partially on received price bids on the telephonic leads (e.g., the order of placement, the selection for placement, etc); and providing the listings with information to initiate a telephonic connection in a way trackable to measure a number of telephonic calls generated from presenting the listings.Type: GrantFiled: May 15, 2012Date of Patent: July 9, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden
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Patent number: 8473386Abstract: Methods and systems to facilitate real time communications and/or commerce via a social network. In one embodiment, communication references are provided to facilitate the requests for real time communications with a member of the social network via a connection provider, which performs scheduling, filtering, payment processing, etc. for the member of the social network. In one embodiment, a method includes, responsive to a request from a first member of a social network, determining a preference of a second member of the social network based at least in part on a characteristic of a social connection between the first and second members who are not socially directly connected in the social network; and facilitating real time communications between the first and second members in accordance with the preference. In one embodiment, the presentation of the advertisement or the advertiser is at least partially based on the social network.Type: GrantFiled: April 4, 2008Date of Patent: June 25, 2013Assignee: Ingenio LLCInventors: Ebbe Altberg, Scott Faber, Ron Hirson, Sean Van Der Linden