Abstract: Techniques are presented for remote diagnostics and programming of optical pluggable modules (OPMs). A network-enabled programmer receives OPMs in one or more form factors, such as SFP, XFP, and QSFP. The network-enabled programmer retrieves configuration and diagnostic information from coupled OPMs and transmits them to a remote computing device. A technician, operating the remote computing device, can diagnose and reconfigure OPMs from a remote location. This provides an enhanced level of customer support as customers can receive immediate assistance in diagnosis of, and programming of, optical pluggable modules. The configuration can include reconfiguring an optical pluggable module for a new channel and/or platform.