Abstract: An exemplary embodiment provides for a computer-implemented method for processing a secure facility resident request. The method includes accepting a request type selection by the secure facility resident, providing a request form corresponding to the request type, accepting input for the request form and routing the request form to secure facility staff for review. The method additionally includes routing the request form back to the secure facility resident if further information is required and if the further information is required, accepting the further information from the secure facility resident.

Abstract: An exemplary embodiment provides for a method for providing a mobile device-based community corrections supervision system. The method includes receiving an alert, from a remote server, via an enrollee's mobile device, to perform a check-in and receiving acknowledgement of the alert from the enrollee. Additionally, the method then requests the enrollee to recite displayed text and records the enrollee as the displayed text is recited.

Abstract: Systems and processes are provided for dynamically adjusting and routing signals and communications. According to one aspect, one or more codecs applied to the signals may be switched or changed to manage signal quality. According to another aspect, communications may be re-routed to an intended recipient entirely over the Internet. The systems and processes described herein are especially well suited for use in connection with detention environments.

Abstract: A method for reviewing an inmate's communications that includes receiving a two-party message including a media item, and determining whether the media item is viewable pending review. When the media item is viewable pending review, placing the media item in a conditionally viewable repository for the inmate, and making the two-party message accessible to the recipient based on the media item being placed in the conditionally viewable repository for the inmate. When the media item is not viewable pending review, placing the media item in a conditionally held repository for the inmate, and making the two-party message inaccessible to the recipient based on the media item being placed in the conditionally held repository for the inmate. The method further includes receiving review results of a review process performed on the media item, and moving the media item to a reviewed media items repository based on the review results.

Abstract: Systems and methods for predicting an identity of a person are provided. In some aspects, a list of subject activities accessed by a subject person is received. For each of a plurality of stored persons, a stored list of activities accessed with by the stored person is accessed in one or more data repositories. An intersection is calculated between the list of subject activities and the stored list of activities for at least one stored person from the plurality of stored persons. That the subject person is likely to correspond to the at least one stored person from among the plurality of stored persons is predicted, based on the calculated intersection. An indication that the subject person is likely to correspond to the at least one stored person from among the plurality of stored persons is provided.

Abstract: An exemplary embodiment provides for a method for providing a mobile device-based community corrections supervision system. The method includes receiving an alert, from a remote server, via an enrollee's mobile device, to perform a check-in and receiving acknowledgement of the alert from the enrollee. Additionally, the method then requests the enrollee to recite displayed text and records the enrollee as the displayed text is recited.

Abstract: An inmate mobile device for communicating with an outsider mobile device is provided. An identity data item, of the device, includes an inmate identifier of an inmate user of the inmate mobile device, a verified data and a restrictions repository. Also included is a media capture module configured to obtain an initial verification data from the inmate user of the inmate mobile device, and an outsider client application configured to receive the initial verification data from the media capture module, determine that the inmate verification data and the inmate verified data match, generate a connection request targeting the outsider mobile device. The connection request includes the inmate identifier of the inmate user and an outsider identifier of an outsider user of the outsider mobile device. The inmate application is also further configured to send the connection request to a server system.

Abstract: A voicemail system for providing voicemail services to a secure facility. An embodiment of the voicemail system includes an internet router provided at a facility for communicating with a call processing center that is located outside the facility. A database at the call processing center stores voicemail messages, a call interface receives and stores voicemail messages for residents of the facility, a resident interface provides a plurality of residents of the facility with access to the stored voicemail messages via a telephone located at the facility, and a web server provides a plurality of authorized users access to the stored voicemail messages via a website.

Abstract: An exemplary embodiment provides for a method for providing a mobile device-based community corrections supervision system. The method includes receiving an alert, from a remote server, via an enrollee's mobile device, to perform a check-in and receiving acknowledgement of the alert from the enrollee. Additionally, the method then requests the enrollee to recite displayed text and records the enrollee as the displayed text is recited.

Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Abstract: A system and method for identity verification in a detention environment and for tracking information between individuals in a detention environment with individuals who are not in the detention environment across disparate functional systems.

Abstract: Systems and methods for determining whether a communication session is authorized are provided. In some aspects, a method includes initiating a communication session between a first user and a second user, and obtaining an identity attribute associated with a third user engaged in the communication session. The method also includes determining whether the third user is the first user, the second user, or an unauthorized user based on the obtained identity attribute. The method also includes determining whether the communication session is authorized based on whether the third user is determined to be the first user, the second user, or the unauthorized user.

Abstract: An exemplary embodiment provides for a computer-implemented method for self-selection into a familial-based discount telephonic rate program. The method includes receiving an indication that a person is related to a current participant of the familial-based discount telephonic rate program and adding a person to the familial-based discount telephonic rate program as a relative to a current participant. The computer-implemented method further includes providing discounted telephone call rates for phone calls between the person and the current participant.

Abstract: A method for network priming for an inmate of a controlled facility includes receiving authentication credentials for the inmate to access a third party social network, importing social network contacts from the third party social network, filtering the social network contacts for prohibited contacts, presenting the inmate with the social network contacts, receiving, from the inmate, a selection of social network contacts to obtain selected social network contacts, and populating a secure social network list of the inmate with the selected social network contacts.

Abstract: A method for financing a mobile device for an inmate involves receiving a plurality of mobile device rules comprising limitations on usage of the mobile device by the inmate within a controlled facility, receiving the mobile device, and installing, on the mobile device, a mobile application, wherein the mobile application conforms the mobile device to the plurality of mobile device rules. The method also involves receiving a payment for the mobile device, and executing, by the mobile device, the mobile application.

Abstract: Disclosed is a computer-implemented system for creating, storing and sharing cropped videos of real world subjects (i.e., headshots or talking heads), each of which comprising a cropped video exclusive of background. The system comprises a camera module for activating a camera and a boundary module for overlaying a boundary marker over the camera feed, the boundary marker configured to be aligned with the boundaries of the head wherein, the boundary marker stays with the real world subject (i.e., headshot) throughout the movements thereof as reflected in the camera feed, a portion or the entirety of which is recorded, a crop module for cropping the video so as to retain the desired portion (i.e., user's head) of the video information as defined by the boundary marker resulting in the generation of a cropped video (i.e., headshot) and a sharing module disposed in operative communication with one or more communication applications so as to enable the sharing of the cropped video (i.e.

Abstract: Methods for providing a video communication with a detention environment are provided. In one aspect, a method includes receiving a request from a first user to initiate a video communication with a second user. The video communication uses a shared communications terminal located in a detention environment. The method further includes determining, based on a schedule of the second user, whether the second user is currently available for participating. The method also includes sending a notification to the second user to accept the request when the determination indicates the second user is currently available, and receiving a response to the notification to accept the request. The method further includes initiating the video communication when the response indicates the second user has accepted the request. Either of the users is detained in the detention environment. Systems and machine-readable media are also provided.

Abstract: An exemplary embodiment provides for a computer-implemented method for prior opted-in call acceptance-assisted message delivery. The method includes receiving a destination number, of a called party, for a telephone call from an inmate in a secure facility, determining, based on the destination number, if the called party had opted-in to automatically be connected to telephone calls from the secure facility and connecting the telephone call to the called party, if opted-in. Also, if the called party is not available to receive the call, receiving a message for the called party from the inmate.

Abstract: A method for message transmission in a controlled facility includes receiving a request to transmit a message from a superfriend in a controlled facility. The superfriend includes an administrative privilege and a removal protection. The method further includes receiving, for the message from a superfriend network list of the superfriend, a selection contacts confined in the controlled facility, sending, via an electronic network, the message to each of the contacts in the controlled facility, and presenting the message to each of the contacts in the controlled facility. For each contact, the method further includes calculating audit information capturing the presenting of the message, and transmitting an acknowledgement of receipt of the message to the superfriend.

Abstract: Systems and methods for facilitating and securing the exchange of digital information between individuals within the social network of a person or group of people who are subject to security or law enforcement limitations or otherwise reside within a controlled or correctional facility. All submitted information requires administrative approval, either by a human administrator or an automated process, before it can be viewed by other members of the social network.