Abstract: An automotive service system and associated methods for facilitating communication between an automotive service shop and its customers are described. According to some aspects, the automotive service system may send a customer access to an inspection video including a demonstration in which one or more components of the customer's vehicle are shown and a recommendation for an automotive service involving the one or more components is given. In some embodiments, the automotive service system may include various modules that provide different functions to the customer, such as allowing a customer to: self-diagnose issues with the vehicle, book an appointment at an automotive repair shop, receive service recommendations and quotes, receive financing options, and/or receive appraisal options.

Abstract: An automotive service system and associated methods for facilitating communication between an automotive service shop and its customers are described. According to some aspects, the automotive service system may send a customer access to an inspection video including a demonstration in which one or more components of the customer's vehicle are shown and a recommendation for an automotive service involving the one or more components is given. In some embodiments, the automotive service system may include various modules that provide different functions to the customer, such as allowing a customer to: self-diagnose issues with the vehicle, book an appointment at an automotive repair shop, receive service recommendations and quotes, receive financing options, and/or receive appraisal options.