Abstract: A method for distributing calls includes receiving a plurality of calls each for connection with one of a plurality of agents and storing each of the plurality of calls in a queue. The method includes monitoring the time that each of the plurality of calls has spent in the queue and determining that a first agent is available to receive a call. The method also includes determining, for a first call that has spent the most time in the queue, a first amount of time that the first call has spent in the queue and determining whether the first amount of time has exceeded a service level time. The method includes, if the first amount of time has not exceeded the service level time, distributing the first call to the first agent.

Abstract: A portable communication system provides a universal transmitter that couples to a communication device having an audio port, e.g., a cellular phone audio port, and which transforms the sound output into signals, e.g., infrared pulses, for transmission to a wireless receiver, e.g., a behind the ear or in the ear receiver.

Abstract: An architecture for a semiconductor static random access memory (SRAM) is described. In one example, a first set or group or stage of SRAM banks are coupled to a first data bus formed using bit line pairs, and a second set or group or stage of SRAM banks are coupled to a second data bus formed using other bit line pairs. The number of banks coupled to each bit line pair is determined by the SRAM's operating frequency and size. Each data bus is coupled to a sense amplifier. The output from the sense amplifier is then coupled to the bit line pair of a group of SRAM banks. This adjacent group has staging logic coupled to each SRAM bank to store the output of the SRAM bank until the contents from the first group is placed on the bit line of the adjacent stage of SRAM banks. The output from either the first stage or from one of the SRAM banks in the adjacent stage's SRAM banks, which had been stored in the adjacent stage's staging logic, is driven to the sense amplifier coupled to the adjacent stage.

Abstract: A temperature detector in an integrated circuit comprises a temperature-dependent voltage generator, a ring oscillator, a timer and a clock-driven recorder. The temperature-dependent voltage generator is configured to generate at least one temperature-dependent voltage. The ring oscillator is configured to generate a clock signal, which is affected by one of the at least one temperature-dependent voltage. The timer is configured to generate a time-out signal, which is affected by one of the temperature-dependent voltage. The clock-driven recorder has a clock input terminal in response to the clock signal and time-out signal.

Abstract: A trusted computer system that offers Linux® compatibility and supports contemporary hardware speeds. It is designed to require no porting of common applications which run on Linux, to be easy to develop for, and to allow the use of a wide variety of modern development tools. The system is further designed to meet or exceed the Common Criteria EAL-5 or higher rating through incorporation of required security features, as well as a very high level of assurance for handling data at a wide range of sensitivity (e.g., classification) levels in a wide range of operational environments. This is achieved through the implementation of a well-layered operating system which has been designed from the ground up to enforce security, but which also supports Linux operating system functions and methods.

Abstract: A method for handling a queued automatic call distributor call includes receiving a call from an endpoint of a caller over a first connection. The call comprises a request for service. The method includes connecting the call to an automatic call distributor through a second connection and determining that the call is queued. The method includes terminating the first connection with the caller and receiving an indicator to reestablish a connection with the caller. The method also includes reestablishing a connection with the caller.

Abstract: A method and apparatus providing a CMOS imager with an integrated controller on a common integrated circuit substrate. Also integrated on the common substrate are, a serializer circuit including a dynamic arbiter under the control of the microcontroller core and a set of extended special function registers through which data is passed to allow the microcontroller to control the CMOS imager and the serializer circuit.

Abstract: Memory devices adapted to receive and transmit analog data signals representative of bit patterns of two or more bits facilitate increases in data transfer rates relative to devices communicating data signals indicative of individual bits. Programming of such memory devices includes determining a rate of programming (i.e., rate of movement of the respective threshold voltage) of the memory cells and biasing the corresponding bit line with a programming rate control voltage that is greater than the bit line enable voltage and less than the inhibit voltage. This voltage can be adjusted to change the speed of programming. A capacitor coupled to the bit line stores the programming rate control voltage in order to maintain the proper bit line bias for the duration of the programming operation or until it is desired to change the programming rate.

Abstract: A method and apparatus is provided for use in power amplifiers where multiple parallel power amplifiers provide various output power levels. By selectively enabling and disabling the parallel power amplifiers and combining their outputs, a desired output power can be realized, while choosing a combination of power amplifiers that provide a high efficiency.

Abstract: A method of forwarding data in a data communications network having a plurality of nodes comprises the steps, performed at a repairing node, of computing the repair path around a network component to a target node and forwarding data along the repair path. The computing step comprises the step of computing an intermediate node reachable by the repairing node and from which the target node can be reached. The forwarding step includes the step of constructing a Multi-Protocol Label Switching (MPLS) packet for forwarding to the intermediate node.

Abstract: A combination of a container body, an opening in said container body, an inner wall on said container body, a basket, a plurality of fingers on said basket engaging said inner wall, and a sorbent body in said basket.

Abstract: Sequences of items may be maintained using ordered locks. These items may correspond to anything, but using ordered locks to maintain sequences of packets, especially for maintaining requisite packet orderings when distributing packets to be processed to different packet processing engines, may be particularly useful. For example, in response to a particular packet processing engine completing processing of a particular packet, a gather instruction is attached to the particular identifier of a particular ordered lock associated with the particular packet. If no longer needed for further processing, the packet processing engine is immediately released to be able to process another packet or perform another function. The gather instruction is typically performed in response to the particular ordered lock being acquired by the particular identifier, with the gather instruction causing the processed particular packet to be sent.

Abstract: An approach is provided for characterizing the dynamic availability behavior of network elements using metrics that indicate patterns of availability of a network element over time. The metrics provide an indication of stability and instability of a network element and include one stability metric and three instability metrics. The stability metric is a stability order that indicates how long an operational state holds with respect to a prior operational state. The instability metrics include an instability order, a repeatability order and a multiplicity order. The instability order indicates how quickly a network element changes operational states. The repeatability order indicates short-term instability within a vicinity of a change in operational state. The multiplicity order indicates long-term instability. The metrics may be used alone, or in various combinations, by network management applications to better manage network elements.

Abstract: A flip chip type LED lighting device manufacturing method includes the step of providing a strip, the step of providing a submount, the step of forming a metal bonding layer on the strip or submount, the step of bonding the submount to the strip, and the step of cutting the structure thus obtained into individual flip chip type LED lighting devices.

Abstract: Processes for forming porous low k dielectric materials from low k dielectric films containing a porogen material include exposing the low k dielectric film to ultraviolet radiation. In one embodiment, the film is exposed to broadband ultraviolet radiation of less than 240 nm for a period of time and intensity effective to remove the porogen material. In other embodiments, the low k dielectric film is exposed to a first ultraviolet radiation pattern effective to increase a crosslinking density of the film matrix while maintaining a concentration of the porogen material substantially the same before and after exposure to the first ultraviolet radiation pattern. The low k dielectric film can be then be processed to form a metal interconnect structure therein and subsequently exposed to a second ultraviolet radiation pattern effective to remove the porogen material from the low k dielectrics film and form a porous low k dielectric film.

Abstract: A high speed interposer which includes a substrate having alternatingly oriented dielectric and conductive layers which form a substrate, openings which extend from one opposing surface of the substrate to a second opposing surface, conductive members positioned within the openings and also extending from surface to surface (and beyond, in some embodiments), and a plurality of shielding members positioned substantially around the conductive members to provide shielding therefore during the passage of high frequency signals through the conductive members.

Abstract: A universal mobile telephony system (UMTS) network monitoring system for capturing intercepted UMTS data. ATM cells from a UTRAN interface may be intercepted. The UTRAN interface may be an lu interface, an lur interface, or an lub interface, which are, respectively, interfaces between a core network (CN) of the UTRAN and a radio network controller (RNC) of the UTRAN, an interface between RNCs of the UTRAN, and an interface between a Node B of the UTRAN and an RNC of the UTRAN. The ATM cells may be reassembled into UMTS packets of the UTRAN, among which user plane packets may be segregated from control plane UMTS packets based on fields and bytes of the reassembled UMTS packets. The control plane packets may be stored to a non-volatile storage medium of the network monitoring system or processed in real time and results thereof displayed graphically.

Abstract: A purification system and method for purifying a hydrogen stream supplied from a storage tank mounted in a vehicle to produce a purified hydrogen stream for use in a PEM fuel cell system that is utilized within the vehicle. The hydrogen is purified within a membrane separator having hydrogen transport membrane elements having a dense metallic layer such as palladium to separate the hydrogen from the impurities. The separated hydrogen is supplied to the PEM fuel cell. In order to heat the membrane to its operational temperature, heat is recovered from the hydrogen permeate stream of the membrane system in a first heat exchanger and heat is generated by combusting the retentate stream containing residual hydrogen and impurities.

Abstract: An apparatus for making a semiconductor assembly and, specifically, interconnecting a semiconductor die to a carrier substrate. The carrier substrate includes a first surface and a second surface with at least one opening therethrough. The die includes an active surface and a back surface, wherein the die is attached face down to the first surface of the carrier substrate with conductive bumps therebetween. In addition, a plurality of bond wires is attached through the at least one opening in the carrier substrate between the active surface of the die and the second surface of the carrier substrate. With this arrangement, both the conductive bumps and the bond wires share in the electrical interconnection between the die and the carrier substrate, thereby allowing more space for bond pads to interconnect with bond wires and/or allowing for smaller die sizes.