Abstract: Systems and methods for providing validated customer feedback information about a service provider. Generally, the method includes providing a customer with a digital ratings device, such as digital pen, that is capable of receiving feedback information from the customer and uploading the information to a third-party provider. As the customer uses the digital ratings device to provide the information, the device may associate the information with temporal data, such as the time, date, and location at which the customer provided the information. In some cases, the temporal data is checked to ensure that the customer is actually one of the provider's customers. Because the information is validated as coming from a verified customer, the information is often more reliable than it would be if it were submitted anonymously. Thus, the validated information may present a substantially fair representation of the provider and be useful to potential customers.

Abstract: Systems and methods for providing validated customer feedback information about a service provider. Generally, the method includes providing a customer with a digital ratings device, such as digital pen, that is capable of receiving feedback information from the customer and uploading the information to a third-party provider. As the customer uses the digital ratings device to provide the information, the device may associate the information with temporal data, such as the time, date, and location at which the customer provided the information. In some cases, the temporal data is checked to ensure that the customer is actually one of the provider's customers. Because the information is validated as coming from a verified customer, the information is often more reliable than it would be if it were submitted anonymously. Thus, the validated information may present a substantially fair representation of the provider and be useful to potential customers.