Patents Assigned to Journey.ai
  • Patent number: 12647402
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: May 20, 2022
    Date of Patent: June 2, 2026
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12542778
    Abstract: The techniques herein are directed generally to providing access control and identity verification for communications when initiating a communication to an entity to be verified. In one particular embodiment, an illustrative method according to one or more embodiments of the present disclosure may comprise: initiating, from an initiating device, a communication to a receiving device on a communication channel; determining, by the initiating device over a verification channel with a verification service, whether an identity associated with the receiving device is verified by the verification service; managing, by the initiating device in response to the identity associated with the receiving device being verified, the communication to the receiving device according to the identity being verified; and managing, by the initiating device in response to the identity associated with the receiving device being unverified, the communication to the receiving device according to the identity being unverified.
    Type: Grant
    Filed: May 15, 2024
    Date of Patent: February 3, 2026
    Assignee: Journey.ai
    Inventors: Shmuel Shaffer, Yolanda Schwartz, Alexander John Shockley
  • Patent number: 12519889
    Abstract: The techniques herein are directed generally to methods and apparatus for automatically classifying interactions with contact center, identifying contacts as being initiated by one of a normal user, a malicious actor, an inexperienced user, or a new type of a user, and invoking mitigation actions such as forwarding the caller to a dedicated agent group based on the identification.
    Type: Grant
    Filed: October 18, 2022
    Date of Patent: January 6, 2026
    Assignee: Journey.ai
    Inventors: Shmuel Shaffer, Brett Shockley
  • Patent number: 12438980
    Abstract: In one embodiment, the techniques herein are directed to coordinating conveying a reason for a call from a user device. For instance, an illustrative method herein may comprise: receiving, at an intermediate service device, a message from a user device, the message informative of a second device to participate in a call with a user of the user device and a reason for the call; and conveying, from the intermediate service device, the user device, the user, and the reason for the call to the second device, wherein the second device initiates the call to the user device and is aware of the user and the reason for the call prior to initiating the call.
    Type: Grant
    Filed: February 22, 2023
    Date of Patent: October 7, 2025
    Assignee: Journey.ai
    Inventors: Michael Joseph Frendo, Alexander John Shockley, Brett Shockley, Robert Taylor Bartlett, Shmuel Shaffer
  • Patent number: 12375265
    Abstract: In one embodiment, a method herein may comprise: receiving, at a first device, an encrypted private key of a second device encrypted using a public key of the first device, wherein the second device encrypted data into encrypted data using a public key of the second device and stored the encrypted data on a storage server; and decrypting, by the first device, a private key of the second device from the encrypted private key using a private key of the first device; and accessing, by the first device, the encrypted data on the storage server by utilizing the private key of die second device.
    Type: Grant
    Filed: February 22, 2023
    Date of Patent: July 29, 2025
    Assignee: Journey.ai
    Inventors: Shmuel Shaffer, Michael Joseph Frendo, Brett Shockley
  • Patent number: 12363081
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: July 16, 2024
    Date of Patent: July 15, 2025
    Assignee: JOURNEY.AI
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12341760
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: December 13, 2023
    Date of Patent: June 24, 2025
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12335239
    Abstract: The techniques herein are directed generally to personalized secure communication session management, such as for virtual private networks (VPNs). In one embodiment, a user is authenticated at a client device to verify that the user is present at the client device and authorized to access one or more secured resources, and in response, a secure communication session is established for the client device to access the secured resources. At a later time during the secure communication session, it is determined whether the user is still authenticated at the client device, such that if so, access to the one or more secured resources is maintained on the secure communication session, or else access is restricted to the one or more secured resources (e.g., the session is terminated, or access is otherwise limited).
    Type: Grant
    Filed: July 6, 2023
    Date of Patent: June 17, 2025
    Assignee: Journey.ai
    Inventors: Michael Joseph Frendo, Robert Taylor Bartlett, Alexander John Shockley, James M. Behmke
  • Patent number: 12250203
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: October 3, 2023
    Date of Patent: March 11, 2025
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12250204
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data-all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: July 8, 2024
    Date of Patent: March 11, 2025
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12088570
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: December 15, 2023
    Date of Patent: September 10, 2024
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12074856
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: December 15, 2023
    Date of Patent: August 27, 2024
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12034711
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: August 25, 2021
    Date of Patent: July 9, 2024
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 12021866
    Abstract: The techniques herein are directed generally to providing access control and identity verification for communications when initiating a communication to an entity to be verified. In one particular embodiment, an illustrative method according to one or more embodiments of the present disclosure may comprise: initiating, from an initiating device, a communication to a receiving device on a communication channel; determining, by the initiating device over a verification channel with a verification service, whether an identity associated with the receiving device is verified by the verification service; managing, by the initiating device in response to the identity associated with the receiving device being verified, the communication to the receiving device according to the identity being verified; and managing, by the initiating device in response to the identity associated with the receiving device being unverified, the communication to the receiving device according to the identity being unverified.
    Type: Grant
    Filed: April 29, 2020
    Date of Patent: June 25, 2024
    Assignee: Journey.ai
    Inventors: Shmuel Shaffer, Yolanda Schwartz, Alexander John Shockley
  • Patent number: 11973745
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: December 4, 2019
    Date of Patent: April 30, 2024
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 11956223
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: May 28, 2021
    Date of Patent: April 9, 2024
    Assignee: JOURNEY.AI
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 11916891
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: May 28, 2021
    Date of Patent: February 27, 2024
    Assignee: JOURNEY.AI
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 11895099
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: September 1, 2021
    Date of Patent: February 6, 2024
    Assignee: JOURNEY.AI
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 11888830
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: April 1, 2022
    Date of Patent: January 30, 2024
    Assignee: JOURNEY.AI
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke
  • Patent number: 11784989
    Abstract: The techniques herein are directed generally to a “zero-knowledge” data management network. Users are able to share verifiable proof of data and/or identity information, and businesses are able to request, consume, and act on the data—all without a data storage server or those businesses ever seeing or having access to the raw sensitive information (where server-stored data is viewable only by the intended recipients, which may even be selected after storage). In one embodiment, source data is encrypted with a source encryption key (e.g., source public key), with a rekeying key being an encrypting combination of a source decryption key (e.g., source private key) and a recipient's public key. Without being able to decrypt the data, the storage server can use the rekeying key to re-encrypt the source data with the recipient's public key, to then be decrypted only by the corresponding recipient using its private key, accordingly.
    Type: Grant
    Filed: August 18, 2022
    Date of Patent: October 10, 2023
    Assignee: Journey.ai
    Inventors: Brett Shockley, Alexander John Shockley, Michael Joseph Frendo, Shmuel Shaffer, Kenneth Keiter, James M. Behmke