Abstract: The invention includes delivering and monitoring electronic letters to correction facility inmates while giving supervisory authorities the ability to screen the incoming mail. This may be achieved by providing a database having an entry for each inmate and having a plurality of fields, and by scanning an original letter as an electronic letter and storing each electronic letter sent to a specific inmate in a relational database management system (RDMS) table. Another aspect of the invention involves providing a computer-operated kiosk that may be used by individuals (e.g., inmates) in a restrained environment/restricted-access location (e.g., a prison) to browse through a catalog of available digital media or content, such as music, that may be purchase with credits earned based on work performed by the inmate or bought through some other means, for example by family members of the inmate.