Abstract: Disclosed are methods, circuits, apparatuses, systems and associated computer executable code for providing dynamic customer engagement. According to some embodiments, an engagement code generator translates one or more engagement rules, including targeting conditions and corresponding triggered actions, into dynamic engagement code, which may be self-executing and may be locally cached, including a rule engine corresponding to the translated one or more engagement rules. Once instanced or running on a customer browser, the code and rule engine provide for dynamic customer interaction.
Abstract: A system for collecting and analyzing structured user feedback on websites, the system including website user structured feedback form generation functionality operative to generate structured feedback forms for providing website user feedback on website user interaction with a website-based process and website user feedback analyzing functionality operative to automatically collect and analyze website user feedback entered in the structured feedback forms and to provide at least one analysis report based on feedback from a multiplicity of website users.
Type:
Grant
Filed:
July 7, 2010
Date of Patent:
November 11, 2014
Assignee:
Kampyle Ltd.
Inventors:
Ariel Finkelstein, Eran Savir, Eylon Steiner
Abstract: A system for collecting and analyzing structured user feedback on websites, the system including website user structured feedback form generation functionality operative to generate structured feedback forms for providing website user feedback on website user interaction with a website-based process and website user feedback analyzing functionality operative to automatically collect and analyze website user feedback entered in the structured feedback forms and to provide at least one analysis report based on feedback from a multiplicity of website users.
Type:
Application
Filed:
July 7, 2010
Publication date:
May 17, 2012
Applicant:
KAMPYLE LTD.
Inventors:
Ariel Finkelstein, Eran Savir, Eylon Steiner