Patents Assigned to Keen.Com
  • Assistance method and apparatus
    Publication number: 20010010043
    Abstract: This invention provides for a method of (or apparatus for) facilitating the delivery of advice to consumers using a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication. The server can also have the ability to receive keywords from the consumer, match those keywords to one or more experts, and tell the consumer how to contact an expert.
    Type: Application
    Filed: December 8, 2000
    Publication date: July 26, 2001
    Applicant: Keen.Com
    Inventor: Randall B. Lauffer