Patents Assigned to Keen.Com, Incorporated
  • Method and apparatus to connect consumer to expert
    Patent number: 6223165
    Abstract: This invention provides for a method of (or apparatus for) facilitating the delivery of advice to consumers using a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication. The server can also have the ability to receive keywords from the consumer, match those keywords to one or more experts, and tell the consumer how to contact an expert.
    Type: Grant
    Filed: January 20, 2000
    Date of Patent: April 24, 2001
    Assignee: Keen.Com, Incorporated
    Inventor: Randall B. Lauffer