Abstract: An appropriate call cycle is set without relying on the intuition or experience of a salesperson. Proposed call cycles that have been set in advance are stored in a storage means 12. An input means 11 inputs the amount of products consumed when calling on a customer and stores this in the storage means 12. An increase/decrease calculation means 13 acquires a past consumed amount and the current consumed amount from the consumed amount stored in the storage means 12 and calculates the rate of increase or decrease in the current consumed amount compared to the past consumed amount. This is then stored in the storage means 12. The call cycle setting means 14 acquires the rate of increase or decrease from the storage means 12 and sets a call cycle corresponding to the rate of increase or decrease selected from the proposed call cycles stored in the storage means 12. The output means 15 outputs the set call cycle.

Abstract: There is provided a customer information management system for use in call sales that enables a salesperson to complete the registration of contents of a contract at a customer's place and enables a call sales company office to ascertain immediately the contents of the contract. Contents of part of categories of the product detail information or customer information to be input using the HT 6 are registered in the DB 2a as a temporary information master register 10 in advance. The temporary information master register 10 is acquired by the communication means 16 of the HT 6 via the PC 3 by a connection to the SC 2, and the customer information and product detail information are input into the HT 6 by the input means 13 using the acquired temporary information master 10.

Abstract: The problem of whether or not a product was consigned is prevented by a salesperson by reliably confirming at the time of visiting a customer the quantity of product consigned and then performing account settlement processing. The type and quantity thereof are input for all consigned products using an input means 11. After the quantity of consigned products has been confirmed by the salesperson, the total number of product types and total number of product items of the consigned products are input using the input means 11, and the total number of product types and total number of product items calculated by a calculation means 13 based on the input type and quantity of products are compared by a comparison means 14 with the input total number of product types and total number of product items. The result of the comparison is output using an output means 16.

Abstract: In the field of call sales, a stock management device and stock management method are provided for preventing stock from running out and preventing defective stock from being generated. The amount of a product to be consigned to each customer, the amount consumed by the customer, and the call cycle for the customer are each input using an input means 11 and are then stored in storage means 12. A consumption rate calculation means 13 acquires both the amount of the product to be consigned and the amount of the product consumed from the storage means 12 and calculates the rate of consumption of the product by all customers. This is then stored in the storage means 12. A total consumption amount calculation means 14 acquires both the amount of the product consumed and the call cycle from the storage means 12 and calculates the total amount of consumption over a predetermined period. This is further stored in the storage means 12.

Abstract: There are provided a product consignment management device and a product consignment management method in the field of call sales for managing product consignment so that a product is efficiently consumed before its expiry date. An amount of a product consumed by each customer and a call cycle are input using an input means 11 and stored in storage means 12. Standard deviation calculation means 13 acquires both the amount consumed and the call cycle from the storage means 12 and calculates the standard deviation S of the amount of product consumed by all customers over a predetermined period. This is then stored in the storage means 12. A rank setting means 14 acquires the standard deviation S from the storage means 12 and sets an expiry date rank for a product to be consigned to a customer based on this standard deviation S. The set expiry date rank is then output using an output means 15.

Abstract: There are provided a consignment quantity setting device and a consignment quantity setting method for products used in call sales that enable an appropriate consignment quantity to be set without relying on the intuition and experience of the salesperson. A periodic factor index that shows a trend of an increasing or decreasing quantity of consumption of a product in each period is stored in advance in a storage means 12 and the quantity of the product consumed by each customer is input using an input means 11 and stored in the storage means 12. Average consumed quantity calculation means 13 acquires the quantity of the product consumed from the storage means 12, calculates the average quantity of the product consumed by all customers and stores it in the storage means 12.