Abstract: A system and method for handling queries. The method includes receiving a query; determining, based on the received query, a best matching template question; selecting, from among a plurality of question templates, a question template for responding to the query, wherein the selected question template includes the determined best matching template question and a set of answers assigned to the selected question template; and generating, based on the selected question template, a response to the query.
Type:
Grant
Filed:
June 12, 2017
Date of Patent:
January 26, 2021
Assignee:
KMS Lighthouse Ltd.
Inventors:
Stanislav Ambartsumov, Lev Garkavy, Moshe Recanati
Abstract: A system and method for handling queries. The method includes receiving a query; determining, based on the received query, a best matching template question; selecting, from among a plurality of question templates, a question template for responding to the query, wherein the selected question template includes the determined best matching template question and a set of answers assigned to the selected question template; and generating, based on the selected question template, a response to the query.
Type:
Application
Filed:
June 12, 2017
Publication date:
December 13, 2018
Applicant:
KMS Lighthouse Ltd.
Inventors:
Stanislav AMBARTSUMOV, Lev GARKAVY, Moshe RECANATI