Patents Assigned to Lexiqal Ltd
  • Patent number: 11804226
    Abstract: A method includes providing audio signals of an interaction between a plurality of human speakers, the speakers speaking into electronic devices to record the audio signals. The audio signals, which are optionally combined, include agent audio and subject audio. The method further includes automatically processing the audio signals to generate a speaker separated natural language transcript of the interaction from the audio signals. For each identified question, a subject response is identified. From the agent text, it is determined whether the question asked by the at least one agent is an open question or a closed question. A decision engine is used to determine the veracity of the subject response and the subject response is flagged if the indicia of the likelihood of deception in the subject response exceeds a predetermined value.
    Type: Grant
    Filed: May 5, 2021
    Date of Patent: October 31, 2023
    Assignee: Lexiqal Ltd
    Inventors: James Laird, Nigel Cannings, Cornelius Patrick Glackin, Julie Ann Wall, Nikesh Bajaj