Patents Assigned to Listening Methods, LLC
  • SYSTEM AND METHOD FOR PATTERN RECOGNITION AND ANALYSIS
    Publication number: 20140046967
    Abstract: Apparatus and methods are described herein for recognizing repeated patterns in audio data. An audio input is compared to search terms to determine whether a match can be found. Repeated machine-generated audio presented in telephone calls that support Integrated Voice Response (IVR) applications are identified and used to analyze the performance of IVR systems.
    Type: Application
    Filed: November 22, 2011
    Publication date: February 13, 2014
    Applicant: Listening Methods, LLC
    Inventors: Jim Nash-Walker, Greg Borton