Patents Assigned to Livegenic Inc.
  • Patent number: 9584765
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Grant
    Filed: February 2, 2016
    Date of Patent: February 28, 2017
    Assignee: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov
  • Publication number: 20160173825
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Application
    Filed: February 2, 2016
    Publication date: June 16, 2016
    Applicant: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov
  • Publication number: 20160037126
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Application
    Filed: October 12, 2015
    Publication date: February 4, 2016
    Applicant: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov