Patents Assigned to Luminix, Inc.
  • SYSTEMS AND METHODS FOR FACILITATING COMMUNICATIONS AMONG CUSTOMER RELATIONSHIP MANAGEMENT USERS
    Publication number: 20240346039
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Application
    Filed: May 19, 2024
    Publication date: October 17, 2024
    Applicant: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and methods for facilitation communications among customer relationship management users
    Patent number: 12026174
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Grant
    Filed: October 5, 2022
    Date of Patent: July 2, 2024
    Assignee: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and methods for facilitation communications among customer relationship management users
    Patent number: 11475042
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Grant
    Filed: December 19, 2020
    Date of Patent: October 18, 2022
    Assignee: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and methods for facilitation communications among customer relationship management users
    Patent number: 10909142
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Grant
    Filed: March 2, 2019
    Date of Patent: February 2, 2021
    Assignee: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and methods for facilitation communications among customer relationship management users
    Patent number: 10268643
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Grant
    Filed: March 10, 2016
    Date of Patent: April 23, 2019
    Assignee: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and Methods for Facilitation Communications Among Customer Relationship Management Users
    Publication number: 20160196321
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Application
    Filed: March 10, 2016
    Publication date: July 7, 2016
    Applicant: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni
  • Systems and methods for facilitation communications among customer relationship management users
    Patent number: 9305073
    Abstract: A method for synchronizing Customer Relationship Management data between a Software as a Service (“SaaS”) CRM provider and a mobile device. This method enables both read and write access from the mobile device whether a network connection to the SaaS provider is available or not. The method involves creating a local mobile device database to track portions or all of the SaaS provider database. In the case where a network separation occurs and the device and SaaS databases diverge, the synchronization method may be used to make the mobile device database and the SaaS database consistent and coherent again. In one embodiment, multiple local database tables are used to represent a single SaaS CRM table to facilitate synchronization, and a status indicator is used to visually and quickly convey status to the mobile user.
    Type: Grant
    Filed: May 21, 2013
    Date of Patent: April 5, 2016
    Assignee: Luminix, Inc.
    Inventors: Tom Kraljevic, Fernando Rodriguez, III, Geetha Vallabhaneni